Review a compact Scrum.org Professional Scrum Master II (PSM II) cheat sheet for facilitation, coaching, teaching, mentoring, leadership, organizational impediments, and advanced Scrum traps.
Use this PSM II cheat sheet when you know Scrum mechanics and need stronger professional Scrum Master judgment. PSM II questions usually reward the stance that improves empiricism, self-management, facilitation, coaching, and organizational learning without taking ownership away from the Scrum Team.
| Item | PSM II cue |
|---|---|
| Provider | Scrum.org |
| Exam | Professional Scrum Master II |
| Format focus | 30 questions in 90 minutes |
| Practice behavior | choose the Scrum Master stance that fits the maturity, impediment, conflict, or organizational context |
| PM Mastery status | live practice available |
| Area | What to know | Common trap |
|---|---|---|
| Facilitation | create structure for useful inspection, decision-making, and collaboration | running the meeting for the team |
| Coaching | help people discover better behavior through evidence and questions | giving advice when ownership and learning matter |
| Teaching | explain Scrum directly when knowledge is missing | avoiding teaching even when the team lacks basics |
| Mentoring | share experience while preserving choice and accountability | turning mentoring into command |
| Leadership styles | adapt stance to maturity, risk, and learning need | using one style in every situation |
| Organizational impediments | reveal system constraints and coach leaders toward change | blaming the team for system symptoms |
Before choosing an answer, name the Scrum Master stance: facilitate, coach, teach, mentor, remove impediment, or make system impact transparent. If you cannot name the stance, the answer is probably being chosen by emotion rather than professional judgment.