PSM I — Scrum.org Professional Scrum Master I Quick Reference

Compact Scrum.org PSM I quick reference covering Scrum accountabilities, events, artifacts, commitments, empiricism, Scrum Master decisions, and common exam traps.

How to Use This Quick Reference

This independent Quick Reference is for candidates preparing for the real Scrum.org Professional Scrum Master I (PSM I) exam. It focuses on the Scrum Guide concepts most likely to appear in scenario questions: empiricism, Scrum accountabilities, events, artifacts, commitments, self-management, servant leadership, and common “what should the Scrum Master do?” decisions.

Use this as a final-pass review after reading the Scrum Guide carefully.

Scrum in One Page

AreaPSM I exam anchor
Scrum purposeA lightweight framework for generating value through adaptive solutions for complex problems.
FoundationEmpiricism and lean thinking.
Empirical pillarsTransparency, inspection, adaptation.
Scrum valuesCommitment, Focus, Openness, Respect, Courage.
Scrum TeamOne Product Owner, one Scrum Master, and Developers.
Team structureCross-functional, self-managing, no sub-teams or hierarchies within the Scrum Team.
Outcome each SprintA valuable, useful Increment that meets the Definition of Done.
Sprint lengthFixed length of one month or less.
Core cycleSprint Planning → Daily Scrums → work/refinement/adaptation → Sprint Review → Sprint Retrospective.
ArtifactsProduct Backlog, Sprint Backlog, Increment.
Artifact commitmentsProduct Goal, Sprint Goal, Definition of Done.
Key trapScrum is intentionally incomplete. Do not add mandatory phases, documents, sign-offs, or roles and call them Scrum.

Empiricism, Lean Thinking, and the Scrum Values

Empirical Pillars

PillarMeaning in ScrumExam trap
TransparencyWork, progress, artifacts, and standards are visible and understood.A board, chart, or backlog is not transparent if people interpret it differently or it hides reality.
InspectionScrum Team and stakeholders frequently inspect artifacts and progress toward goals.Inspection without adaptation is not enough.
AdaptationAdjust process, backlog, plan, or approach when deviations are found.Adaptation should happen as soon as possible, not only at the end of the Sprint.

Scrum Values

ValuePractical meaningCommon PSM I angle
CommitmentCommit to goals and support each other.Commitment is to the Sprint Goal and team success, not to a fixed scope contract.
FocusFocus on Sprint work and goals.Mid-Sprint interruptions that threaten the Sprint Goal should be managed visibly.
OpennessBe open about work, challenges, and progress.Hiding defects, delays, or uncertainty undermines empiricism.
RespectRespect people as capable and independent.Scrum Master should coach, not command.
CourageDo the right thing and work on tough problems.Raising impediments and challenging poor practices is expected.

Scrum Accountabilities

Scrum uses three accountabilities, all within one Scrum Team.

AccountabilityPrimary accountabilityOwns / is accountable forDoes not mean
Product OwnerMaximizing product valueProduct Goal, Product Backlog management, ordering backlog items, making backlog transparentA committee, project manager, business analyst group, or proxy decision body
Scrum MasterEstablishing Scrum as defined in the Scrum GuideScrum effectiveness, coaching, facilitation, impediment removal, helping the organization understand ScrumTeam boss, task assigner, status collector, administrator only
DevelopersCreating any aspect of a usable Increment each SprintSprint Backlog, quality by adhering to Definition of Done, daily plan adaptation, sizing/estimating workOnly programmers; Developers can include all skills needed to build the product

Product Owner Quick Rules

RuleExam implication
One Product Owner per Scrum Team.If multiple stakeholders disagree, the Product Owner is the single person accountable for ordering and value decisions.
Product Owner may delegate work.Delegation does not remove Product Owner accountability.
Product Backlog must be transparent, visible, and understood.Scrum Master may coach Product Owner and organization if backlog is unclear.
Product Owner orders the Product Backlog.Committees may advise, but they do not replace Product Owner accountability.
Product Owner can cancel a Sprint.Only the Product Owner has authority to cancel, and only when the Sprint Goal becomes obsolete.

Scrum Master Service Areas

ServesHow the Scrum Master helpsExam trap
Scrum TeamCoaches self-management and cross-functionality; helps focus on high-value Increment; removes impediments; facilitates events as needed.Scrum Master does not manage Developers’ tasks.
Product OwnerHelps with Product Goal, Product Backlog management, empirical planning, stakeholder collaboration.Scrum Master does not order the Product Backlog for the Product Owner.
OrganizationLeads, trains, and coaches Scrum adoption; removes barriers; plans implementation; helps stakeholders understand empiricism.Scrum Master responsibility extends beyond the team room.

Developers Quick Rules

Developers are accountable forPractical exam meaning
Creating a plan for the SprintThe Sprint Backlog belongs to Developers.
Instilling qualityQuality is not traded away; Definition of Done is respected.
Adapting plan dailyDaily Scrum is for Developers to inspect progress and adapt.
Holding each other accountableSelf-management replaces external task assignment.
Creating a usable Increment“Almost done” work that does not meet DoD is not part of the Increment.

Scrum Events

All events are opportunities to inspect and adapt. They exist to create regularity and reduce the need for extra meetings.

EventTimeboxParticipantsPurposeKey output / focus
SprintOne month or lessWhole Scrum TeamContainer for all Scrum events and work to create value.Increment; progress toward Product Goal.
Sprint PlanningMax 8 hours for a one-month SprintWhole Scrum TeamInitiate the Sprint by planning why, what, and how.Sprint Goal; selected Product Backlog Items; initial plan.
Daily Scrum15 minutesDevelopers; others only if useful and not disruptiveInspect progress toward Sprint Goal and adapt Sprint Backlog.Updated plan for next working day.
Sprint ReviewMax 4 hours for a one-month SprintScrum Team and stakeholdersInspect outcome and adapt Product Backlog.Feedback, collaboration, possible Product Backlog updates.
Sprint RetrospectiveMax 3 hours for a one-month SprintScrum TeamInspect how the Sprint went and plan improvements.Improvement actions for next Sprint.

Event Distinctions

If the question says…Think…
“Inspect progress toward the Sprint Goal”Daily Scrum.
“Inspect the product Increment with stakeholders”Sprint Review.
“Inspect team process, relationships, tools, and Definition of Done”Sprint Retrospective.
“Decide why this Sprint is valuable”Sprint Planning, Sprint Goal.
“Adapt the Product Backlog based on feedback”Sprint Review or ongoing Product Backlog management.
“Developers synchronize work and adjust their plan”Daily Scrum, not a status meeting for the Scrum Master.
“Stakeholders accept or reject work”Trap. Scrum does not define a formal acceptance gate at Sprint Review. Work either meets DoD or it does not.

Sprint Planning Reference

Sprint Planning addresses three topics.

TopicQuestion answeredMain accountability
Why is this Sprint valuable?What value/outcome should the Sprint create?Product Owner proposes how product value could increase; whole Scrum Team collaborates to define Sprint Goal.
What can be Done this Sprint?Which Product Backlog Items are selected?Developers select how much work they believe they can complete; Product Owner discusses objective and items.
How will the chosen work get Done?What is the initial plan?Developers plan the work necessary to create an Increment that meets DoD.

Sprint Planning Traps

Trap answerBetter PSM I reasoning
Product Owner assigns Sprint work to Developers.Developers select the amount of work and create the plan.
Scrum Master decides capacity and commits the team.Scrum Master facilitates and coaches; Developers manage their plan.
Sprint Backlog is fixed after Sprint Planning.Sprint Backlog is emergent and adapted throughout the Sprint.
Sprint Goal is optional if enough backlog items are selected.Sprint Goal is the commitment for the Sprint Backlog.
Team commits to finishing every selected item regardless of discoveries.The team commits to the Sprint Goal; scope may be negotiated without endangering it.

Daily Scrum Reference

PointCorrect PSM I interpretation
PurposeInspect progress toward the Sprint Goal and adapt the Sprint Backlog.
Timebox15 minutes.
Required attendeesDevelopers.
Scrum Master roleEnsure the event happens and is positive/productive/timeboxed if needed; Developers run it.
Product Owner attendanceAllowed if they are actively working on Sprint Backlog items or if useful, but the event is for Developers.
FormatNot prescribed. The three traditional questions are optional, not mandatory.
MisuseReporting status to Scrum Master, assigning tasks, solving every technical issue during the event.

Sprint Review vs Sprint Retrospective

DimensionSprint ReviewSprint Retrospective
InspectProduct outcome, Increment, market/stakeholder feedback, progress toward Product Goal.People, interactions, process, tools, Definition of Done, ways of working.
ParticipantsScrum Team and stakeholders.Scrum Team.
Main adaptationProduct Backlog and future product direction.Team process and improvement plan.
ToneCollaborative working session, not a demo-only meeting.Improvement-focused internal inspection.
Common trapTreating Review as a sign-off gate.Skipping it because the Sprint went well.

Artifacts and Commitments

Each Scrum artifact has a commitment that improves transparency and focus.

ArtifactRepresentsCommitmentCommitment purpose
Product BacklogEmergent, ordered list of what is needed to improve the product.Product GoalDescribes a future state of the product that guides planning.
Sprint BacklogSprint Goal, selected Product Backlog Items, and plan for delivering them.Sprint GoalGives Developers flexibility in what work is needed to achieve the objective.
IncrementConcrete stepping stone toward Product Goal; sum of all completed work that meets DoD.Definition of DoneCreates shared understanding of what “Done” means.

Product Backlog

RuleExam implication
Product Backlog is never complete.It evolves as product, market, users, and learning evolve.
Product Backlog is ordered.Ordering is broader than priority; it can reflect value, risk, dependencies, learning, or other factors.
Product Backlog refinement is ongoing.Refinement is not a formal Scrum event and has no required timebox in current Scrum.
Product Backlog Items vary in size.Items selected for Sprint Planning are usually sufficiently refined to be understood.
Product Goal guides the Product Backlog.Multiple product directions without a clear Product Goal reduce transparency.

Sprint Backlog

ContainsNotes
Sprint GoalThe single objective for the Sprint.
Selected Product Backlog ItemsThe work forecast for the Sprint.
PlanDevelopers’ evolving plan for delivering the Increment.
RuleExam implication
Owned by Developers.Others do not assign or rewrite the plan for Developers.
EmergentMore work may be discovered as the Sprint progresses.
Adapted during SprintDevelopers update it as they learn.
Scope can be clarified and renegotiatedProduct Owner and Developers collaborate if selected work changes.
Sprint Goal should remain intactChanges that endanger the Sprint Goal need inspection and adaptation.

Increment and Definition of Done

ConceptCorrect interpretation
IncrementWork that is usable and meets the Definition of Done.
Multiple IncrementsMultiple Increments may be created within a Sprint.
ReleaseAn Increment may be released before the end of the Sprint; Scrum does not require waiting for Sprint Review.
DoDFormal description of the state of the Increment when it meets required quality measures.
If work does not meet DoDIt is not part of the Increment.
If organization has standardsThey are part of the minimum Definition of Done.
If multiple Scrum Teams work on one productThey share the same Definition of Done for the integrated Increment.

Sprint Rules and Change Decisions

What Can Change During a Sprint?

ItemCan it change?PSM I reasoning
Sprint lengthNo, not during the Sprint.Sprint cadence provides regularity and limits risk.
Sprint GoalAvoid changing.It is the commitment for the Sprint Backlog. If obsolete, Product Owner may cancel Sprint.
Selected Product Backlog ItemsYes, if needed.Product Owner and Developers may renegotiate scope while preserving Sprint Goal.
Sprint Backlog planYes.Developers adapt the plan as they learn.
Product BacklogYes.Product Backlog evolves continuously, but changes do not automatically disrupt Sprint work.
Definition of DoneCan improve, but not to hide undone work.Changes should increase transparency and quality, not lower standards midstream.
Team compositionAvoid changes during Sprint when possible.Changes can reduce focus and self-management; Scrum does not define a formal freeze rule.

Sprint Cancellation

QuestionAnswer
Who can cancel?Product Owner.
When?If the Sprint Goal becomes obsolete.
Is cancellation common?No; because Sprints are short.
What happens to completed work?Done work is reviewed as potentially releasable/useful.
What happens to incomplete work?Re-estimated or returned to Product Backlog as appropriate.
TrapScrum Master, stakeholders, or management do not cancel the Sprint by authority.

“What Should the Scrum Master Do?” Decision Table

SituationBest Scrum Master stanceAvoid
Developers are waiting for task assignments.Coach self-management; help Developers create and adapt their own plan.Assigning tasks to individuals.
Product Owner is unavailable.Coach Product Owner on accountability and help organization address availability impediment.Acting as proxy Product Owner long-term.
Stakeholders want to change Sprint scope.Help Product Owner and Developers collaborate; protect Sprint Goal transparency.Blocking all change automatically or accepting all change silently.
Daily Scrum becomes status reporting.Coach Developers on purpose: inspect progress and adapt plan.Turning it into a Scrum Master-led reporting meeting.
Management asks for individual productivity metrics.Coach on team accountability, empiricism, and useful outcome-based transparency.Ranking Developers or using velocity as a performance target.
Team wants to skip Retrospective.Reinforce that Retrospective is required and improves adaptation.Allowing events to disappear because people are busy.
Work is repeatedly not Done.Make the problem transparent; coach on DoD, quality, refinement, and realistic planning.Extending the Sprint to finish work.
Scrum events exceed timeboxes.Facilitate better preparation and focus; teach timebox purpose.Removing events or making timeboxes meaningless.
Organization imposes detailed command-and-control process.Coach organization on Scrum, empiricism, and self-management; remove impediments.Accepting process rules that undermine Scrum without challenge.
Conflict occurs within the team.Encourage openness, respect, and team-owned resolution; facilitate if useful.Solving every interpersonal issue by command.
Developers lack required skills.Coach cross-functionality, learning, collaboration, and organizational support.Creating permanent component silos or handoff sub-teams.
Product Backlog is unclear.Help Product Owner improve transparency, ordering, and refinement.Ordering the Product Backlog yourself.

Product Owner Decision Table

ScenarioProduct Owner should…PSM I trap
Stakeholders disagree on priorities.Decide ordering after considering input and value.Letting a committee replace the Product Owner.
Developers say selected work is too much.Collaborate on scope while preserving Sprint Goal.Forcing original Sprint scope.
New urgent request appears mid-Sprint.Discuss with Developers and consider Sprint Goal impact.Automatically injecting work into the Sprint.
Sprint Goal becomes obsolete.Consider cancelling the Sprint.Cancelling because some tasks are late.
Product Backlog lacks transparency.Improve clarity, ordering, and communication.Treating backlog maintenance as only Developers’ responsibility.
Stakeholders want a release.Decide release timing based on value, readiness, and context.Assuming release only happens at Sprint end.

Developers Decision Table

ScenarioDevelopers should…Avoid
Work is discovered during the Sprint.Add/adapt work in Sprint Backlog as needed to meet Sprint Goal.Waiting for Scrum Master permission.
They cannot complete all selected PBIs.Collaborate with Product Owner on scope and Sprint Goal.Hiding the issue until Sprint Review.
A PBI does not meet DoD.Do not include it in the Increment.Calling it Done because coding is complete.
Daily Scrum is not helping.Change the format while preserving purpose and timebox.Skipping Daily Scrum.
Quality is under pressure.Uphold Definition of Done and make tradeoffs transparent.Lowering quality to increase apparent velocity.
Technical debt threatens delivery.Make impact transparent; plan work needed to maintain quality and adaptability.Treating technical debt as invisible or outside the product work.

Scrum Team Structure and Self-Management

ConceptCorrect PSM I meaning
Self-managingScrum Team decides who does what, when, and how.
Cross-functionalScrum Team has all skills needed to create value each Sprint.
No sub-teamsNo testing team, architecture team, analysis team, or component team inside the Scrum Team as Scrum-defined sub-teams.
No hierarchy within Scrum TeamAccountabilities differ, but members work as peers.
Small team principleScrum Team should be small enough to remain nimble and large enough to complete significant work.
StakeholdersImportant collaborators, especially with Product Owner and during Sprint Review, but not Scrum accountabilities.
ManagersMay exist in the organization, but Scrum does not define a manager role inside the Scrum Team.

Definition of Done vs Acceptance Criteria

DimensionDefinition of DoneAcceptance Criteria
Applies toIncrement, and work included in it.Usually a specific Product Backlog Item.
PurposeShared quality standard for transparency and releasability.Clarifies expected behavior or conditions for a backlog item.
Ownership/accountabilityScrum Team uses it; Developers adhere to it; organizational standards may apply.Often discussed by Product Owner and Developers during refinement/planning.
If not metWork is not part of the Increment.Item may not satisfy expected product need.
Exam trapDoD is not optional and not replaced by acceptance criteria.Acceptance criteria alone do not prove the Increment is Done.

Product Goal, Sprint Goal, and Increment Distinctions

Goal / outcomeScopePurposeCommitment for
Product GoalLonger-term product objectiveGuides the Product Backlog toward a future product state.Product Backlog
Sprint GoalCurrent Sprint objectiveProvides focus and flexibility for Sprint work.Sprint Backlog
IncrementDone product workCreates a usable step toward the Product Goal.Definition of Done

Goal Traps

TrapCorrection
Sprint Goal is a list of all selected PBIs.Sprint Goal is an objective, not a task list.
Product Goal changes every Sprint by default.Product Goal is a longer-term target; Product Backlog evolves toward it.
Completing tasks equals success even if no usable Increment exists.Scrum requires a Done, usable Increment each Sprint.
Sprint Review is where the Sprint Goal is first inspected.Progress toward Sprint Goal is inspected throughout the Sprint, especially at Daily Scrum.

Release, Done, and Potentially Releasable Work

StatementPSM I interpretation
Every Sprint must create a usable Increment.Correct.
Every Sprint must release to users.Not required by Scrum.
Done work can be released before Sprint Review.Correct; Scrum does not restrict releases to Sprint end.
Sprint Review is required before release.Not required by Scrum.
Undone work can be shown at Sprint Review.It may be discussed, but it is not part of the Increment.
A hardening Sprint is needed before release.Trap. Each Sprint should create Done usable work.

Product Backlog Refinement

PointPSM I reference
StatusOngoing activity, not a formal Scrum event.
PurposeBreak down and further define Product Backlog Items into smaller, more precise items.
ParticipantsScrum Team members collaborate as needed; stakeholders may provide input.
Product Owner roleAccountable for Product Backlog management and ordering.
Developers roleContribute estimates, technical insight, decomposition, and feasibility understanding.
TimeboxNo official Scrum timebox in the current Scrum Guide.
TrapRefinement does not replace Sprint Planning.

Estimation, Velocity, and Forecasting

Scrum does not require a specific estimation technique, metric, or chart.

ConceptExam-safe interpretation
EstimateA forecast made with current knowledge; not a guarantee.
VelocityOptional historical measure some teams use; not defined as a required Scrum artifact.
Story pointsOptional technique; not required by Scrum.
Burndown/burnup chartsOptional practices; can help transparency but are not Scrum artifacts.
CommitmentThe Scrum Team commits to goals and quality, not to maximizing velocity.
ForecastProduct Owner and Developers use empirical evidence to make planning decisions.

Metrics Traps

TrapBetter answer
Use velocity to compare teams.Avoid; context differs and it can damage transparency.
Increase velocity by lowering DoD.Wrong; quality and transparency suffer.
Scrum Master reports individual performance.Scrum emphasizes team accountability and self-management.
A tool-generated report replaces inspection.Tools can help, but real inspection and adaptation are required.

Common PSM I Scenario Patterns

Mid-Sprint Change

If…Then…
Change supports Sprint GoalProduct Owner and Developers may collaborate to adjust Sprint Backlog.
Change threatens Sprint GoalMake impact transparent; negotiate scope; consider whether Sprint Goal remains valid.
Sprint Goal is obsoleteProduct Owner may cancel the Sprint.
Stakeholder demands direct assignmentProduct Owner orders Product Backlog; Developers manage Sprint Backlog.

Incomplete Work at Sprint End

SituationCorrect handling
Work meets DoDInclude in Increment.
Work does not meet DoDDo not include in Increment.
PBI partly completeReturn to Product Backlog or rework as appropriate; Product Owner reorders.
Team wants to extend SprintDo not extend. Keep cadence and inspect/adapt.
Repeated spilloverInspect causes in Retrospective: refinement, sizing, dependencies, skills, interruptions, DoD, technical debt.

Quality Pressure

PressureScrum-aligned response
“Skip tests to hit the date.”Uphold DoD; make impact transparent.
“Call it Done and fix later.”Not Done means not part of Increment.
“Create a hardening Sprint.”Improve DoD and engineering practices so each Sprint produces usable work.
“Separate QA team signs off later.”Scrum Team is accountable for Done Increment; external standards may exist but do not remove team accountability.

Scrum Master Anti-Patterns

Anti-patternWhy it is wrong for PSM I
Assigns tasks to DevelopersViolates self-management.
Acts as team secretary onlyScrum Master is accountable for Scrum effectiveness, not just administration.
Owns the Daily ScrumDaily Scrum is for Developers.
Forces the team to use one specific practiceScrum is a framework; practices should serve empiricism and value.
Protects the team by hiding informationReduces transparency.
Solves every problem personallyPrevents team ownership and growth.
Becomes proxy Product OwnerConfuses accountabilities.
Treats Scrum events as optionalEvents are prescribed by Scrum to enable inspection and adaptation.
Measures success by compliance onlyScrum aims to deliver value, not just follow ceremonies.

Scrum Artifacts: Transparency Checklist

ArtifactTransparent when…Warning sign
Product BacklogOrdered, visible, understood, aligned to Product Goal.Stakeholders and Developers cannot tell what matters next or why.
Sprint BacklogShows Sprint Goal, selected work, and current plan.Only Scrum Master updates it or it hides discovered work.
IncrementClearly meets DoD and is usable.“Done” means different things to different people.
Definition of DoneShared, explicit, and applied consistently.Work is accepted with known gaps outside DoD.
Product GoalClear enough to guide decisions.Product Backlog is a collection of unrelated requests.
Sprint GoalProvides focus and flexibility.Sprint success equals completing a disconnected task list.

Scrum Events: Required, Timeboxed, Purpose-Driven

EventIf skipped or weakenedLikely consequence
Sprint PlanningNo shared goal or plan.Confusion, weak focus, poor forecast.
Daily ScrumLess frequent adaptation.Problems found late; Sprint Goal at risk.
Sprint ReviewLess stakeholder feedback.Product Backlog becomes less empirical.
Sprint RetrospectiveLess process improvement.Same impediments repeat.
SprintNo container for cadence and inspection.Work becomes less predictable and less empirical.

“Scrum Says” vs “Common Practice” Traps

Common practiceScrum position for PSM I
User stories are mandatory.Not mandatory. Product Backlog Items can take various forms.
Story points are mandatory.Not mandatory.
Velocity is required.Not required.
Burn-down chart is a Scrum artifact.Not a Scrum artifact.
Sprint 0 is part of Scrum.Not defined in Scrum.
Hardening Sprint is part of Scrum.Not defined; conflicts with Done Increment each Sprint if used to finish quality later.
Release Sprint is required.Not defined.
Product Owner must write all PBIs.Product Owner is accountable for backlog management but may delegate.
Scrum Master must attend every Daily Scrum.Scrum Master ensures the event occurs and is effective, but Daily Scrum is for Developers.
Sprint Review is a demo.It is a collaborative inspection and adaptation session.
Retrospective is optional.It is a required Scrum event.
Scrum Team contains project manager role.Scrum defines Product Owner, Scrum Master, and Developers.
Testers are not Developers.In Scrum, anyone committed to creating the Increment is a Developer, regardless of specialty.

Scaling and Multiple-Team Basics

PSM I is mainly focused on core Scrum, but questions may test how core Scrum applies when multiple teams work on one product.

ScenarioScrum-consistent answer
Multiple Scrum Teams work on one productThey share one Product Goal, one Product Backlog, and one Product Owner.
Multiple teams create one IncrementWork must integrate into a single Increment that meets the Definition of Done.
Different teams use different DoDsIf they work on the same product, they need a shared Definition of Done sufficient for the integrated Increment.
Dependencies between teamsMake dependencies transparent; teams collaborate and adapt.
Component teams create handoffsPrefer cross-functional teams able to deliver usable product value.

High-Yield Definitions

TermCompact definition
ScrumLightweight framework for generating value through adaptive solutions to complex problems.
EmpiricismKnowledge comes from experience and decisions based on observation.
Lean thinkingReduces waste and focuses on essentials.
SprintFixed-length event of one month or less that contains all Scrum work and events.
Product BacklogEmergent, ordered list of what is needed to improve the product.
Product GoalCommitment for Product Backlog; future product state to plan against.
Sprint BacklogSprint Goal, selected Product Backlog Items, and plan for delivering them.
Sprint GoalCommitment for Sprint Backlog; objective for the Sprint.
IncrementUsable, Done work that is a step toward Product Goal.
Definition of DoneCommitment for Increment; shared quality standard for Done work.
Product OwnerAccountable for maximizing product value.
Scrum MasterAccountable for establishing Scrum and improving Scrum Team effectiveness.
DevelopersAccountable for creating a usable Increment each Sprint.
StakeholderPerson outside the Scrum Team with interest, input, feedback, or impact.
RefinementOngoing activity to add detail, order, and clarity to Product Backlog Items.
TimeboxMaximum duration for an event.

Exam-Day Reasoning Heuristics

When two answers seem plausible, prefer the one that:

  1. Increases transparency rather than hiding or smoothing over reality.
  2. Enables inspection and adaptation sooner.
  3. Preserves Scrum accountabilities.
  4. Supports self-management by the Scrum Team.
  5. Protects the Sprint Goal without freezing all learning.
  6. Maintains quality through the Definition of Done.
  7. Uses the Product Owner for value and ordering decisions.
  8. Uses Developers for Sprint Backlog planning and technical execution decisions.
  9. Uses the Scrum Master as coach, facilitator, teacher, and impediment remover, not commander.
  10. Avoids adding non-Scrum roles, phases, approvals, or mandatory practices as if they are required Scrum.

Final Review Checklist

Before practicing more PSM I questions, confirm you can answer these without hesitation:

  • Name the three Scrum accountabilities and what each is accountable for.
  • Match each artifact to its commitment.
  • Explain why the Daily Scrum is not a status meeting.
  • Distinguish Sprint Review from Sprint Retrospective.
  • State who can cancel a Sprint and why.
  • Explain what happens to work that does not meet the Definition of Done.
  • Identify optional practices that are not required Scrum: velocity, story points, burndown charts, user stories, Sprint 0.
  • Explain how Product Owner authority differs from stakeholder input.
  • Explain how Developers own the Sprint Backlog.
  • Choose coaching and transparency-focused actions for Scrum Master scenarios.

Next step: apply this reference to timed PSM I-style practice questions, then review every missed question against the Scrum Guide concepts behind it.