PRINCE2 Foundation — PRINCE2 Project Management Foundation (Version 7) Cheat Sheet

Cheat sheet: PRINCE2 7 Foundation reference for principles, practices, processes, roles, products, tailoring, and exam traps.

Use the tables for a quick pre-exam check. Expand a topic’s notes for explanations, examples, and additional distinctions.

Scope and study context
ItemReference
ProviderPeopleCert
Official exam titlePRINCE2 Project Management Foundation (Version 7)
Official exam codePRINCE2 Foundation
Page purposeIndependent Cheat Sheet for rapid review before practice questions
Best useRehearse definitions, role responsibilities, process flow, product purpose, and “what happens next” decisions

For Foundation-level questions, expect emphasis on recognition and understanding: which PRINCE2 element applies, who is responsible, which management product is used, what process happens next, and how principles govern decisions.

PRINCE2 at a glance

PRINCE2 is a project management method built around governance, delegation, product focus, justification, and controlled progress. It does not prescribe a technical delivery method; it can be tailored for predictive, iterative, agile, supplier-led, internal, or hybrid environments.

Core concepts

ConceptExam-ready meaningCommon trap
ProjectTemporary organization created to deliver one or more business products according to an agreed Business CaseNot the same as business-as-usual operations
ProductAny input or output, especially specialist products delivered by the projectPRINCE2 plans around products before activities
OutputThe delivered product or capabilityOutput is not automatically a benefit
OutcomeResult of using the outputBenefits normally depend on adoption and use
BenefitMeasurable improvement perceived as advantageous by stakeholdersBenefits may be realized after project closure
Dis-benefitMeasurable negative outcome accepted as a consequence of the projectNot the same as a risk; it is expected if the project proceeds
RiskUncertain event or set of events that would affect objectivesFuture uncertainty, not a current problem
IssueRelevant event that has happened, is happening, or requires management actionIncludes change requests, off-specifications, problems, concerns
TolerancePermissible deviation before escalation is requiredIf forecast to exceed tolerance, it is an exception
ExceptionForecast or actual breach of agreed tolerancePRINCE2 escalates by exception, not every minor variance
Notes and examples

Five integrated elements

ElementWhat to know for the exam
PrinciplesUniversal obligations. If all principles are not applied, it is not a PRINCE2 project.
PeopleProjects depend on people, relationships, leadership, collaboration, communication, and change adoption.
PracticesRecurring aspects of project management: Business Case, Organizing, Plans, Quality, Risk, Issues, Progress.
ProcessesStep-by-step lifecycle management from pre-project startup through closure.
Project contextPRINCE2 must be tailored to environment, scale, complexity, risk, importance, capability, delivery approach, and commercial setting.

Seven project performance aspects

PRINCE2 Version 7 uses these performance aspects when setting targets, monitoring progress, and applying tolerances.

AspectWhat is controlledExample exam cue
TimeSchedule, milestones, deadlines“The stage will finish two weeks late”
CostBudget and expenditure“The forecast spend exceeds the stage budget”
ScopeProducts and required features“A new requirement is proposed”
QualityFitness for purpose and acceptance/quality criteria“The product does not meet the agreed tolerance”
BenefitsExpected measurable improvements“The expected savings are no longer achievable”
RiskExposure to uncertainty“A threat may affect delivery”
SustainabilityEnvironmental, social, or sustainability-related targets and constraints“A supplier choice affects sustainability targets”

The PRINCE2 7 Method at a Glance

PRINCE2 7 is built around integrated elements. Do not study the parts in isolation; exam questions often combine a process, role, practice, and management product in one scenario.

ElementWhat to know quicklyHigh-yield exam angle
PrinciplesUniversal obligations that make a project PRINCE2Principles are not optional; tailoring changes how they are applied
PeopleThe human side of projects: roles, relationships, communication, collaboration, leadership, and stakeholder engagementPRINCE2 is not just documents and controls; people enable delivery and decision-making
PracticesRecurring project management disciplines used throughout the projectBusiness case, organizing, plans, quality, risk, issues, progress
ProcessesThe project lifecycle from pre-project work to closureKnow purpose, trigger, main decisions, and who acts
Project contextThe environment in which PRINCE2 is appliedTailoring depends on size, complexity, risk, commercial setting, delivery approach, culture, and sustainability needs

The seven PRINCE2 principles

PrincipleMeaningHigh-yield exam signalTrap to avoid
Ensure continued business justificationThe project must remain desirable, viable, and achievableBusiness Case is reviewed at key decision pointsA project should not continue just because money has already been spent
Learn from experienceUse lessons from previous and current workLessons Log, Lessons Report, reviewing prior projectsLessons are not only captured at closure
Define roles, responsibilities and relationshipsEveryone knows accountability, decision rights, and working relationshipsProject Board, Project Manager, Team Manager, assurance rolesStakeholders are not automatically decision-makers
Manage by stagesPlan, authorize, and control one management stage at a timeStage boundaries, next Stage Plan, End Stage ReportManagement stages are not necessarily technical phases
Manage by exceptionDelegate authority using tolerances and escalate only forecast breachesTime/cost/scope/quality/benefits/risk/sustainability toleranceThe Project Manager does not escalate every small variance
Focus on productsDefine products and quality expectations before planning workProject Product Description, Product Descriptions, product-based planningActivity lists without product definitions are weak PRINCE2 planning
Tailor to suit the projectAdapt method to context while preserving principlesScaling roles, products, controls, language, formalityTailoring is not omitting governance or justification
Notes and examples

The Seven PRINCE2 Principles

PRINCE2 principles are the safest first filter in many questions. If an answer violates a principle, it is probably wrong.

PrincipleCore ideaCommon trap
Ensure continued business justificationA project must remain worthwhile from start to finishThinking the business case is only checked during initiation
Learn from experienceUse lessons from previous, current, and external projectsRecording lessons only at closure
Define roles, responsibilities, and relationshipsEveryone should know who makes decisions, who does work, and who represents interestsConfusing Project Manager authority with Project Board accountability
Manage by stagesPlan, authorize, and control the project one management stage at a timeTreating the whole project as one uncontrolled block of work
Manage by exceptionSet tolerances and escalate only when forecasts exceed authorityEscalating every minor issue to the Project Board
Focus on productsDefine what must be delivered before planning activitiesPlanning tasks before product descriptions and quality criteria
Tailor to suit the projectAdapt PRINCE2 to the project’s context while keeping the method effectiveBelieving tailoring means removing principles or controls entirely

Fast Principle Decision Rules

  • If the question asks why the project should continue, think business justification.
  • If the question asks who has authority, think roles, responsibilities, and relationships.
  • If the question asks how much freedom a manager has, think manage by exception.
  • If the question asks how to avoid vague deliverables, think focus on products.
  • If the question asks how PRINCE2 fits a small, agile, supplier-led, complex, or regulated environment, think tailoring.
  • If the question asks what should be reused or recorded for future use, think learn from experience.

People, stakeholders, and change

PRINCE2 7 makes people an integrated element because project success depends on more than plans and controls.

TopicFoundation reference
StakeholderAny individual, group, or organization that can affect, be affected by, or perceive itself affected by the project
Stakeholder engagementIdentify stakeholders, understand interests, plan communication, manage involvement, and respond to concerns
CommunicationPlanned through the Communication Management Approach; should be two-way, timely, audience-specific, and relevant
Change managementHelps people move from current ways of working to the future state needed for outcomes and benefits
CollaborationEncourages shared understanding across business, user, and supplier interests
LeadershipAdapts style to context, supports decision-making, removes obstacles, and reinforces project objectives
Effective teamsNeed clear roles, trust, competence, agreed ways of working, and empowerment within tolerances
Notes and examples
Scenario wordingLikely answer logic
“Users will not adopt the new process”This threatens outcomes and benefits; address stakeholder engagement/change management, not only product delivery
“A stakeholder has not been informed of a decision affecting them”Review communication arrangements and stakeholder needs
“The team is unclear who can approve a change”Organizing and issue/change control responsibilities need clarification
“A supplier team is waiting for direction”Check Work Package agreement, Team Manager role, and Project Manager communication
“Senior management wants every minor decision escalated”Use management by exception with agreed tolerances

Roles and responsibilities

Project organization structure

RolePrimary responsibilityKey decisions/productsCommon trap
Business layerCommissions the project, provides mandate, sets project-level tolerancesProject mandate, project-level directionOutside day-to-day project management
Project BoardOverall direction and management within constraints set by the business layerAuthorizes initiation, project, stages, exceptions, closureDirects; does not manage daily delivery
ExecutiveUltimate accountability for project success and Business CaseOwns Business Case; chairs Project BoardNot merely a sponsor name on a chart
Senior UserRepresents those who use products and realize benefitsUser needs, benefits, acceptance perspectiveBenefits realization often extends beyond closure
Senior SupplierRepresents supplier interests and delivery capabilityFeasibility, supplier resources, technical integrityNot the same as Team Manager unless tailored that way
Project ManagerDay-to-day management within stage tolerancesPlans, reports, issues, risks, Work PackagesCannot simply approve own tolerance breaches
Team ManagerManages creation of products in a Work PackageTeam Plans if used, Checkpoint Reports, completed productsResponsible for delivery of assigned products, not project governance
Project AssuranceIndependently checks project is being conducted properly for business, user, and supplier interestsAssurance reviews and adviceShould remain independent from the Project Manager
Project SupportAdministrative, tool, configuration, and information supportRegisters, filing, version control, logisticsSupports management; does not direct the project
Change AuthorityDecides issues/changes within delegated limitsApprove/reject/defer changes, concessionsCannot approve beyond delegated authority or tolerance
StakeholdersProvide needs, feedback, constraints, influence, acceptance inputEngagement and communication inputsNot every stakeholder sits on the Project Board
Notes and examples

Accountability shortcuts

Question asks…Look for…
Who owns the Business Case?Executive
Who represents users and benefits?Senior User
Who represents solution delivery capability?Senior Supplier
Who manages the current stage daily?Project Manager
Who delivers products in a Work Package?Team Manager
Who provides independent checking?Project Assurance
Who handles admin/configuration support?Project Support
Who approves a delegated change?Change Authority, if within authority; otherwise Project Board/business layer as appropriate

Management by exception

Level of controlTolerance set byManaged byIf tolerance is forecast to be exceeded
ProjectBusiness layerProject BoardProject Board escalates to business layer
StageProject BoardProject ManagerProject Manager sends Exception Report to Project Board
Work PackageProject ManagerTeam ManagerTeam Manager raises issue/escalates to Project Manager
Product qualityProduct Description/quality criteriaProducer, reviewer, approver rolesHandle as quality failure, issue, or off-specification as appropriate

Key rule: Corrective action is taken at the lowest level that has authority. Escalate only when forecast performance exceeds delegated tolerance.

Notes and examples

Management by Exception

Management by exception is one of the most tested PRINCE2 control ideas.

Authority Levels

LevelControls
Business layer / commissioning organizationProject-level direction and organizational objectives
Project BoardProject tolerances and stage authorization
Project ManagerStage tolerances and day-to-day control
Team ManagerWork package tolerances

Exception Decision Path

    flowchart TD
	    A[Variance identified] --> B{Forecast outside tolerance?}
	    B -- No --> C[Project Manager or Team Manager takes corrective action within authority]
	    B -- Yes --> D[Exception]
	    D --> E[Escalate to next higher authority]
	    E --> F{Authority requests exception plan?}
	    F -- Yes --> G[Prepare exception plan]
	    F -- No --> H[Other direction: continue, change scope, stop, or close]
	    G --> I{Exception plan approved?}
	    I -- Yes --> J[Replace affected plan and continue]
	    I -- No --> H

Exception Traps

  • An actual small delay is not automatically an exception; the key is the forecast against tolerance.
  • If a Team Manager forecasts work package tolerance will be exceeded, the Project Manager is the next authority.
  • If a Project Manager forecasts stage tolerance will be exceeded, the Project Board is the next authority.
  • An exception plan is created only when requested or required by the controlling authority.
  • Tolerance supports delegation. Without tolerance, every decision would require escalation.

The seven PRINCE2 practices

PracticePurposeMain questions it answersHigh-yield products/recordsExam trap
Business CaseEstablish and maintain business justificationWhy do this project? Is it still worthwhile?Business Case, benefits information, updated justificationBusiness justification must continue, not just exist at startup
OrganizingDefine and maintain accountability, responsibilities, and relationshipsWho decides, manages, assures, delivers, supports?Project management team structure, role descriptions, Communication Management ApproachA role may be combined only if accountability and independence remain clear
PlansFacilitate communication and control by defining products, activities, resources, timing, and costWhat will be delivered, how, when, by whom, and within what tolerance?Project Plan, Stage Plan, Team Plan, Exception Plan, Product Descriptions, Work PackagesPRINCE2 planning starts with products, not activity brainstorming
QualityDefine and verify products fit for purposeWhat quality is required and how will it be checked?Project Product Description, Product Descriptions, Quality Register, quality recordsAcceptance criteria are project-level; quality criteria are product-level
RiskIdentify, assess, and control uncertaintyWhat might happen, what would it affect, and what response is planned?Risk Management Approach, Risk RegisterA risk is uncertain; an issue is already real or requires current action
IssuesCapture, assess, and resolve events affecting the projectWhat has happened or changed, and who decides?Issue Register, Issue Report, change/issue control recordsA request for change is not the same as an off-specification
ProgressMonitor and control actual vs planned achievementAre we on track? Should we escalate? Can we continue?Highlight Report, Checkpoint Report, End Stage Report, Exception Report, End Project ReportProgress control is based on forecasts as well as actuals
Notes and examples

The Seven PRINCE2 Practices

PRINCE2 7 uses the term practices for the recurring disciplines that support project management throughout the lifecycle.

PracticePurposeKey questions it answers
Business caseEstablish and maintain whether the project is desirable, viable, and achievableWhy are we doing this, and should we continue?
OrganizingDefine and maintain accountability, responsibilities, and relationshipsWho represents business, user, and supplier interests?
PlansDefine how, when, by whom, and at what cost products will be deliveredWhat will be produced, in what sequence, with what resources?
QualityDefine and verify that products are fit for purposeWhat does “acceptable” mean, and how will we prove it?
RiskIdentify, assess, and control uncertaintyWhat could affect objectives, and what response is appropriate?
IssuesCapture and control events that have happened and require managementWhat has changed, gone wrong, or been requested?
ProgressMonitor and control actual and forecast progress against plansAre we within tolerance, and what action is needed?

Business Case quick reference

Business justification chain

TermMeaningExample
OutputProduct delivered by the projectNew claims portal
OutcomeChange resulting from use of outputCustomers submit claims online
BenefitMeasurable improvementLower processing cost
Dis-benefitExpected negative outcomeSome staff roles require redesign
RiskUncertain effectVendor integration may fail
Business CaseJustification for investmentCosts, benefits, risks, options, timescales, rationale

Business Case decision points

WhenWhat should happen
Starting up a ProjectCreate outline justification to decide whether initiation is worthwhile
Initiating a ProjectDevelop full Business Case as part of the project foundation
End of each stageConfirm continued justification before committing to the next stage
ExceptionReassess justification if tolerances or expected benefits are threatened
Closing a ProjectConfirm performance, acceptance, and future benefit review arrangements
Notes and examples

Business Case Practice

The business case is the central justification for the project. In PRINCE2, a project should not start, continue, or close without reference to whether it still makes business sense.

Business Case Concepts

TermMeaningExam clue
OutputA specialist product delivered by the project“New system,” “training package,” “facility upgrade”
OutcomeA changed state resulting from using outputs“Staff can process requests faster”
BenefitMeasurable improvement perceived as positive by stakeholders“Reduced operating cost,” “higher customer satisfaction”
DisbenefitMeasurable outcome perceived as negative“Higher maintenance effort,” “temporary productivity loss”
Investment appraisalAssessment of costs, benefits, risks, and timingSupports decision-making, not just finance calculation
Continued justificationOngoing confirmation that the project remains worthwhileReviewed at stage boundaries, exceptions, and closure

Business Case Traps

  • The Executive is accountable for the business case; the Project Manager may maintain or draft it.
  • Benefits may be realized after the project closes, so benefits planning is not the same as product delivery.
  • A project can deliver all outputs and still fail if expected outcomes or benefits are not achieved.
  • Disbenefits are not risks. A disbenefit is an expected negative consequence; a risk is uncertain.
  • Continued business justification includes costs, timescales, risks, benefits, scope, quality, and sustainability considerations.

Planning and product focus

Product-based planning

StepPurpose
Define the Project Product DescriptionClarifies overall deliverable, customer quality expectations, acceptance criteria, and acceptance method
Create a product breakdown structureShows major products and components
Write Product DescriptionsDefines each product’s purpose, composition, quality criteria, tolerances, method, and responsibilities
Create a product flow diagramShows sequence and dependencies between products
Derive activities, estimates, schedule, and resourcesActivities support product delivery, not the other way around
Notes and examples

Plan types

PlanLevelCreated/used byUse
Project PlanProjectProject Manager, Project BoardOverall delivery basis for Business Case and project control
Stage PlanManagement stageProject Manager, Project BoardDetailed control for the next/current stage
Team PlanDelivery team/work packageTeam Manager, if usedDetailed delivery planning for assigned products
Exception PlanReplacement planPrepared when requested after exceptionReplaces a Project Plan, Stage Plan, or Team Plan after approval
Work PackageControl agreement, not just a planProject Manager and Team ManagerAuthorizes product creation with constraints, tolerances, reporting, and acceptance

Plan selection traps

ScenarioCorrect reference
“The Project Board needs enough information to authorize the whole project”Project Plan in the PID
“The next management stage needs detailed planning”Stage Plan
“The supplier team needs details to build assigned products”Work Package and possibly Team Plan
“The current Stage Plan is no longer viable due to tolerance breach”Exception Report first; Exception Plan if requested
“Acceptance criteria for the final project product are unclear”Project Product Description
“Quality criteria for a component product are unclear”Product Description

Plans Practice

PRINCE2 planning is product-based. The exam frequently tests the difference between defining products and merely listing activities.

Levels of Plan

PlanPurposeTypical control level
Project planShows overall products, major activities, costs, timescales, and control pointsProject Board
Stage planProvides detailed control for one management stageProject Manager and Project Board authorization
Team planSupports delivery of one or more work packages, if neededTeam Manager
Exception planReplaces a plan that is forecast to exceed tolerance, if approvedAuthority level that approved the original plan

Product-Based Planning

StepWhat it doesWhy it matters
Define productsIdentify what must be created or changedPrevents activity-only planning
Describe productsDefine quality criteria, tolerances, methods, and responsibilitiesMakes acceptance measurable
Sequence productsUnderstand dependencies and delivery orderImproves scheduling and risk visibility
Estimate and scheduleBuild realistic effort, time, and cost forecastsSupports tolerances and control

Planning Traps

  • A project plan is not detailed enough for daily control of all work.
  • A stage plan is more detailed because it covers the near-term management stage.
  • A team plan may be optional depending on project needs and team structure.
  • An exception plan is not a casual workaround; it replaces an approved plan after an exception is handled.
  • Product descriptions help define quality expectations before work starts.

Quality quick reference

Quality conceptMeaningExam cue
Customer quality expectationsBroad expectations for the final productCaptured early in Project Product Description
Acceptance criteriaPrioritized measurable criteria for accepting the project productUsed at closure/acceptance
Quality criteriaSpecific measurable attributes for an individual productFound in Product Description
Quality tolerancePermitted range for a quality criterion“Must process 95–98% within target time”
Quality methodHow quality will be checkedTest, review, inspection, demonstration
Quality responsibilitiesWho produces, reviews, approvesDefined in Product Description
Quality RegisterRecord of planned and completed quality activitiesUsed to track quality control
Quality assuranceIndependent check that quality processes are appropriateDifferent from quality control of a product
Notes and examples

Quality review technique

RoleResponsibility
ChairRuns the review and ensures focus
PresenterRepresents the product and explains it
ReviewerReviews against criteria and identifies defects/questions
AdministratorRecords results and actions

Exam cue: a quality review is mainly to check a product against agreed criteria and identify defects. It is not a general design workshop.

Quality Practice

Quality in PRINCE2 means products are fit for purpose and meet agreed criteria. Do not reduce quality to “testing at the end.”

Quality Terms

TermMeaningExam clue
Customer’s quality expectationsHigh-level expectations from the customer/user perspectiveCaptured early, often in relation to the project product
Acceptance criteriaConditions that must be met for the project product to be acceptedUsed for final acceptance
Quality criteriaSpecific measurable attributes of a productFound in product descriptions
Quality tolerancePermitted range for a quality criterion“Response time must be between…”
Quality methodHow quality will be checkedReview, inspection, test, demonstration
Quality registerRecord of planned and completed quality activitiesTracks quality control evidence
Quality assuranceIndependent confidence that processes are appropriateNot the same as product testing
Quality controlOperational checking of products against criteriaReviews, tests, inspections

Quality Traps

  • Acceptance criteria apply to acceptance of the project product; quality criteria apply to individual products.
  • Quality should be planned before product creation, not inspected in only at the end.
  • Quality assurance is independent of the project management team’s daily product checks.
  • A product can be complete from an activity perspective but unacceptable if quality criteria are not met.

Risk quick reference

Risk structure

A well-stated PRINCE2 risk often follows cause → event → effect.

ElementExample
CauseThe third-party API is unstable
EventIntegration testing may fail
EffectThe release could be delayed and cost more
Notes and examples

Risk procedure

StepPurpose
IdentifyFind threats and opportunities; record in Risk Register
AssessEstimate probability, impact, proximity, and overall exposure
PlanSelect responses and assign owners/actionees
ImplementCarry out agreed responses
CommunicateKeep stakeholders informed through reports and records

Risk roles and responses

ItemMeaning
Risk ownerAccountable for managing, monitoring, and controlling a risk
Risk actioneeCarries out specific response actions
Threat responsesAvoid, reduce, transfer, share, accept, prepare fallback/contingency
Opportunity responsesExploit, enhance, share, reject
ProximityHow soon the risk might occur
Secondary riskNew risk created by a response
Residual riskRisk remaining after response

Risk Practice

A risk is an uncertain event or set of events that, if it occurs, affects objectives. Risks can be threats or opportunities.

Risk Basics

ConceptMeaning
CauseSource of uncertainty
EventWhat may happen
EffectImpact on project objectives if it happens
ProbabilityLikelihood of occurrence
ImpactConsequence if it occurs
ProximityHow soon the risk may happen
Risk ownerPerson responsible for managing the risk
Risk actioneePerson assigned to carry out a response action

Risk Responses

For threatsMeaning
AvoidChange the plan so the threat can no longer affect the project
ReduceLower probability and/or impact
TransferPass some financial impact to a third party
ShareShare risk and reward with another party
AcceptTake no proactive action beyond monitoring
Prepare contingent plansPlan actions to take if the risk occurs
For opportunitiesMeaning
ExploitMake the opportunity certain or near-certain
EnhanceIncrease probability and/or impact
ShareShare upside with another party
RejectDecide not to pursue the opportunity

Risk Traps

  • A risk has not happened yet; an issue has happened or is currently affecting the project.
  • A risk can be positive or negative.
  • A risk response should be proportionate to the risk exposure.
  • Risk management supports decision-making; it is not just maintaining a register.
  • Risk tolerance is part of management by exception.

Issues and change control

Issue types

Issue typeMeaningExample
Request for changeProposal to change an approved baselineAdd a new reporting feature
Off-specificationSomething required will not be delivered or will not meet specificationProduct fails an agreed performance criterion
Problem/concernOther matter requiring management actionStakeholder complaint, supplier dispute, resource conflict
Notes and examples

Issue handling logic

StepPurpose
CaptureRecord the issue; decide whether informal or formal
AssessAnalyze impact on performance aspects, Business Case, risks, plans, products
ProposeIdentify options and recommendations
DecideUse the appropriate authority: Project Manager, Change Authority, Project Board, or business layer
ImplementUpdate plans/products/records and communicate decision

Common issue decisions

DecisionMeaning
ApproveAccept the change or resolution
RejectDo not proceed
DeferConsider later
Grant concessionAccept an off-specification product without full correction
Request more informationDelay decision until impact is clearer
EscalateRequired when authority or tolerance would be exceeded

Issues Practice

Issues are events that have happened, are happening, or require a decision. PRINCE2 commonly distinguishes between different issue types.

Issue typeMeaningExample
Request for changeProposal to change a baselineUser requests an additional feature
Off-specificationSomething should be provided but is forecast not to be, or is missingProduct fails an agreed requirement
Problem or concernAny other matter requiring management attentionSupplier delay, resource conflict, stakeholder concern

Issue Handling Decision Rules

  • If it is uncertain, manage it as a risk.
  • If it has happened or requires a decision now, manage it as an issue.
  • If it changes an approved baseline, consider change control and delegated authority.
  • If the Project Manager can resolve it within tolerance, it may not need escalation.
  • If it threatens tolerance, it may become an exception.

Progress controls and reports

Control/reportDirectionTimingPurpose
Checkpoint ReportTeam Manager to Project ManagerTime-drivenWork Package progress
Highlight ReportProject Manager to Project BoardTime-drivenStage/project status summary
End Stage ReportProject Manager to Project BoardEvent-drivenReview stage performance and support next-stage decision
Exception ReportProject Manager to Project BoardEvent-drivenReport forecast breach of tolerance
End Project ReportProject Manager to Project BoardEvent-drivenSummarize project performance and closure information
Lessons LogProject team recordContinuousCapture lessons as they arise
Lessons ReportProject Manager/team to relevant audienceEvent-driven, often stage end or closurePass on useful lessons
Daily LogProject Manager/project supportAs neededInformal issues, actions, notes not yet requiring formal registers
Notes and examples

Progress decision table

SituationWhat happens next
Work Package forecast remains within toleranceTeam Manager continues; reports via Checkpoint Reports
Work Package forecast exceeds toleranceTeam Manager raises issue/escalates to Project Manager
Stage forecast remains within toleranceProject Manager may take corrective action
Stage forecast exceeds toleranceProject Manager sends Exception Report to Project Board
Project forecast exceeds project toleranceProject Board escalates to business layer
Stage is ending normallyProject Manager runs Managing a Stage Boundary activities
Project is complete or must close prematurelyUse Closing a Project; Project Board authorizes closure

Progress Practice

Progress is about comparing actual and forecast performance against approved plans and tolerances.

Seven Performance Aspects to Control

PRINCE2 7 emphasizes control of multiple performance aspects:

AspectTypical question
TimeAre we on schedule?
CostAre we within budget?
QualityWill products meet agreed criteria?
ScopeAre we delivering what was agreed?
BenefitsAre expected benefits still realistic?
RiskIs risk exposure acceptable?
SustainabilityAre sustainability targets or constraints being managed?

Tolerances and Exceptions

TermMeaning
TolerancePermissible deviation above or below a plan target
ExceptionForecast deviation beyond agreed tolerance
Exception reportReport that informs the next higher authority of an exception
Exception planPlan created to recover from or replace a plan in exception, if requested and approved

Progress Reporting

ReportUsually produced byAudiencePurpose
Checkpoint reportTeam ManagerProject ManagerStatus of work package delivery
Highlight reportProject ManagerProject BoardStage progress summary at agreed intervals
Exception reportProject Manager or relevant managerNext higher authorityWarns that tolerance is forecast to be exceeded
End stage reportProject ManagerProject BoardSummarizes stage performance and supports next-stage decision
End project reportProject ManagerProject BoardSummarizes project performance and supports closure

Key management products

ProductMain purposeUsually created/updatedCommon exam distinction
Project mandateTriggers the project; provided by the business layerPre-projectInput to Starting up a Project, not created by the Project Manager
Project BriefDefines the project enough to decide whether to initiateStarting up a ProjectLess detailed than the PID
Project Initiation DocumentationBaseline for project governance and controlInitiating a Project; updated as needed“Contract” between Project Manager and Project Board for how the project will be managed
Business CaseDocuments justificationOutline in startup; detailed in initiation; updated throughoutOwned by Executive
Project Product DescriptionDefines final project product, acceptance criteria, and customer quality expectationsStartup/initiation; refined if neededProject-level product definition
Product DescriptionDefines an individual product’s purpose, composition, quality criteria, and responsibilitiesPlanningProduct-level quality reference
PlanDefines products, activities, schedule, cost, resources, controlsStartup/initiation/stage boundary/exceptionProject, Stage, Team, or Exception level
Work PackageAgreement authorizing product creationControlling a Stage / Managing Product DeliveryIncludes constraints, tolerances, reporting, and acceptance
Risk RegisterRecords identified risks and responsesThroughoutFor uncertain future events
Issue RegisterRecords formal issuesThroughoutFor current events, changes, off-specifications, concerns
Quality RegisterTracks planned and completed quality activitiesThroughout deliveryEvidence of quality control
Lessons LogCaptures lessons during the projectThroughoutNot only at closure
Communication Management ApproachDefines stakeholder communication needs and methodsInitiation; updated as neededConnects organizing, people, and stakeholder engagement
Risk Management ApproachDefines how risk will be managedInitiation; updated as neededProcedure, scales, responsibilities, reporting
Highlight ReportKeeps Project Board informedDuring stagesFrom Project Manager to Project Board
Checkpoint ReportKeeps Project Manager informedDuring Work Package deliveryFrom Team Manager to Project Manager
End Stage ReportSupports decision to continueStage boundaryReviews completed stage
Exception ReportEscalates tolerance forecast breachOn exceptionComes before an Exception Plan is approved
Exception PlanReplaces an approved plan after exceptionIf requested/authorizedNot created for every minor variance
End Project ReportSupports project closureClosing a ProjectCompares actual performance against baselines
Benefits review informationDefines how/when benefits will be measuredInitiation and closure updatesBenefits may be measured after closure
Notes and examples

Management Products to Recognize

You do not need to write full PRINCE2 documents for Foundation review, but you should recognize what each management product is for.

Management productPurposeOften confused with
Project mandateExternal trigger or starting information for the projectProject brief
Project briefEarly definition used to decide whether to initiateProject Initiation Documentation
Project Initiation DocumentationBaseline information defining the project and how it will be controlledProject brief
Business caseJustification for starting and continuingProject plan
Project planOverall delivery plan for the projectStage plan
Stage planDetailed plan for a management stageTeam plan
Team planOptional plan for team-level deliveryWork package
Work packageAgreement between Project Manager and Team Manager for delivery of productsInformal task assignment
Product descriptionDefines a product’s purpose, composition, quality criteria, and checksActivity list
Project product descriptionDefines the overall project product and acceptance criteriaProduct description for a small component
Risk registerRecord of identified risks and responsesIssue register
Issue registerRecord of formal issuesRisk register
Daily logInformal record of issues or notes not yet requiring formal handlingIssue register
Lessons logOngoing record of lessons during the projectLessons report
Lessons reportCommunicates lessons at stage end or project endLessons log
Quality registerRecord of planned and completed quality activitiesProduct description
Highlight reportRegular Project Manager report to Project BoardCheckpoint report
Checkpoint reportTeam Manager report to Project ManagerHighlight report
Exception reportEscalates forecast breach of toleranceIssue report
End stage reportSummarizes stage performanceEnd project report
End project reportSummarizes project performance at closureEnd stage report

The seven PRINCE2 processes

    flowchart LR
	    M[Project mandate] --> SU[Starting up a Project]
	    SU --> DP1[Directing a Project: authorize initiation]
	    DP1 --> IP[Initiating a Project]
	    IP --> DP2[Directing a Project: authorize project]
	    DP2 --> CS[Controlling a Stage]
	    CS <--> MP[Managing Product Delivery]
	    CS --> SB[Managing a Stage Boundary]
	    SB --> DP3[Directing a Project: authorize next stage or exception plan]
	    DP3 --> CS
	    CS --> CP[Closing a Project]
	    CP --> DP4[Directing a Project: authorize closure]
Notes and examples

Process reference table

ProcessPurposeMain actorKey outputs/decisionsCommon trap
Starting up a ProjectDecide whether the idea is worth initiatingExecutive and Project ManagerProject Brief, outline Business Case, initiation Stage Plan, project management team designStartup is before full project authorization
Directing a ProjectEnable Project Board decision-making and controlProject BoardAuthorize initiation, project, stages/exception plans, ad hoc direction, closureRuns throughout; not a single phase
Initiating a ProjectEstablish solid foundations before committing significant resourcesProject ManagerPID, detailed Business Case, Project Plan, management approaches, controlsInitiation plans how the project will be managed
Controlling a StageManage day-to-day work within a management stageProject ManagerWork Packages authorized, progress monitored, issues/risks handled, Highlight Reports, Exception ReportsProject Manager acts within stage tolerance
Managing Product DeliveryControl the link between Project Manager and delivery teamsTeam ManagerAccept Work Package, create products, quality-check, Checkpoint Reports, deliver completed productsTeam Manager should not start work without agreed authorization
Managing a Stage BoundaryReview current stage and plan next stageProject ManagerEnd Stage Report, next Stage Plan, updated Business Case/PID/risk infoUsed at stage end or for exception planning, not at final closure
Closing a ProjectConfirm acceptance and bring project to controlled closureProject Manager, Project BoardEnd Project Report, handover, lessons, benefit review arrangements, closure recommendationClosure is controlled even when premature

Process activity cues

If the question says…Process likely involved
“Is this idea worth initiating?”Starting up a Project
“Authorize initiation/project/next stage/closure”Directing a Project
“Create the PID and detailed Business Case”Initiating a Project
“Authorize Work Packages and manage stage progress”Controlling a Stage
“Accept, execute, and deliver a Work Package”Managing Product Delivery
“Prepare the next Stage Plan and End Stage Report”Managing a Stage Boundary
“Confirm acceptance, hand over, and evaluate performance”Closing a Project

The Seven PRINCE2 Processes

Processes describe what happens across the project lifecycle. For Foundation review, know the purpose, main actors, and main management products.

ProcessMain purposeKey actor emphasis
Starting up a ProjectDecide whether the project is worth initiatingExecutive, Project Manager, Project Board design
Directing a ProjectEnable the Project Board to make key decisions and exercise controlProject Board
Initiating a ProjectEstablish solid foundations before major commitmentProject Manager with Project Board authorization
Controlling a StageManage and control day-to-day work within a stageProject Manager
Managing Product DeliveryAgree, execute, and deliver work packagesTeam Manager and delivery teams
Managing a Stage BoundaryReview current stage and plan the next stageProject Manager and Project Board
Closing a ProjectConfirm acceptance, evaluate performance, and close in an orderly wayProject Manager and Project Board

Starting up a Project

Purpose: Ensure the prerequisites for initiating a project are in place and avoid wasting effort on a poor idea.

High-yield points:

  • Triggered by a project mandate or similar initiating information.
  • Confirms there is enough justification to invest in initiation.
  • Appoints or identifies key roles such as the Executive and Project Manager.
  • Captures previous lessons.
  • Produces early definition such as the project brief and outline business case.
  • Plans the initiation stage.

Common trap: Starting up a Project does not produce the full Project Initiation Documentation. It asks, “Is this worth initiating?”

Directing a Project

Purpose: Allow the Project Board to remain accountable while delegating day-to-day management to the Project Manager.

High-yield Project Board decisions:

  • Authorize initiation.
  • Authorize the project.
  • Authorize each stage or exception plan.
  • Provide ad hoc direction when needed.
  • Authorize project closure.

Common trap: The Project Board does not manage work packages or daily team activity.

Initiating a Project

Purpose: Establish a firm foundation so the organization understands what is being delivered, why, how, by whom, at what cost, and under what controls.

Key outputs commonly associated with initiation:

  • Project Initiation Documentation
  • Business case refinement
  • Project plan
  • Management approaches
  • Project controls
  • Benefits management approach

Common trap: Initiation is where the project is properly defined, but the project is still subject to authorization before full delivery commitment.

Controlling a Stage

Purpose: The Project Manager manages the current stage within tolerances.

Typical activities:

  • Authorize work packages.
  • Monitor work package progress.
  • Review checkpoint reports.
  • Capture and examine issues and risks.
  • Take corrective action within tolerance.
  • Report progress to the Project Board through highlight reports.
  • Escalate forecast exceptions.

Common trap: If the forecast remains within stage tolerance, the Project Manager should normally take corrective action rather than escalate every variance.

Managing Product Delivery

Purpose: Control the interface between the Project Manager and those producing specialist products.

Typical flow:

  1. Team Manager accepts a work package.
  2. Team creates products.
  3. Quality checks are performed.
  4. Team Manager reports progress through checkpoint reports.
  5. Completed products are delivered back according to the work package agreement.

Common trap: Work packages are not informal task lists; they define what is to be delivered, constraints, reporting, quality expectations, and acceptance arrangements.

Managing a Stage Boundary

Purpose: Provide information needed for the Project Board to decide whether to continue.

  • Review current stage performance.
  • Update the business case.
  • Update the project plan if needed.
  • Prepare the next stage plan.
  • Update risk, issue, lessons, and other records.
  • Prepare an end stage report.
  • Prepare an exception plan if requested.

Common trap: Stage boundaries support control. They are not just administrative milestones.

Closing a Project

Purpose: Close the project in a controlled way, whether completed as planned or closed prematurely.

  • Confirm acceptance of products.
  • Ensure handover and support arrangements are addressed.
  • Evaluate project performance.
  • Capture lessons.
  • Recommend closure to the Project Board.
  • Prepare closure information such as an end project report.
  • Update benefits-related information for post-project review where appropriate.

Common trap: Closure is not just “stop working.” It confirms status, acceptance, follow-on actions, lessons, and benefit review arrangements.

Practice-to-process interaction

PracticeStrongest process links
Business CaseStarted in Starting up a Project, developed in Initiating a Project, reviewed by Directing a Project and Managing a Stage Boundary, confirmed in Closing a Project
OrganizingProject management team designed in startup, refined in initiation, used throughout
PlansInitiation Stage Plan in startup; Project Plan in initiation; Stage Plans at boundaries; Work Packages during stages
QualityAcceptance expectations early; product quality planned and controlled during delivery
RiskIdentified and managed throughout; especially reviewed at stage boundaries and exceptions
IssuesCaptured and controlled mainly during Controlling a Stage but can arise anytime
ProgressReported and controlled through all management levels; central to Directing, Controlling, Managing Product Delivery, and Stage Boundaries

High-yield distinction table

DistinctionKnow this
Project Brief vs PIDProject Brief supports authorization to initiate; PID supports authorization of the project
Project Plan vs Stage PlanProject Plan is overall; Stage Plan is detailed for one management stage
Stage Plan vs Team PlanStage Plan is managed by Project Manager; Team Plan is delivery detail for Team Manager if used
Product Description vs Project Product DescriptionProduct Description is for an individual product; Project Product Description is for the final project product
Acceptance criteria vs quality criteriaAcceptance criteria apply to final project acceptance; quality criteria apply to individual products
Checkpoint Report vs Highlight ReportCheckpoint: Team Manager to Project Manager; Highlight: Project Manager to Project Board
End Stage Report vs End Project ReportEnd Stage supports next-stage decision; End Project supports closure
Exception Report vs Exception PlanException Report escalates a forecast breach; Exception Plan replaces a plan if requested and approved
Risk vs issueRisk is uncertain; issue is current/relevant and requires action
Request for change vs off-specificationRequest changes a baseline; off-spec means an agreed requirement will not be met
Project Assurance vs Project SupportAssurance independently checks; Support assists with administration and information
Project Board vs Project ManagerBoard directs and authorizes; Project Manager manages day-to-day within tolerance
Benefits vs outputsOutputs are delivered products; benefits come from using outputs
Tailoring vs weakeningTailoring adapts controls; it does not remove principles

“What should the manager do next?” decision table

ScenarioBest PRINCE2 response
Project idea is vague but potentially worthwhileStart up the project and prepare a Project Brief/outline Business Case
Project Board wants to decide whether to commit to full project deliveryInitiate the project and produce PID, Business Case, Project Plan
Team Manager says assigned product cannot be delivered within Work Package toleranceEscalate to Project Manager as an issue
Project Manager forecasts stage tolerance will be exceededCreate/send Exception Report to Project Board
Project Board believes project tolerance will be exceededEscalate to business layer
A user requests a new feature after baseline approvalTreat as request for change; assess impact and authority
A product will not meet agreed specificationTreat as off-specification; consider correction or concession
A risk response would exceed approved budget/toleranceEscalate to appropriate authority
A stage is complete and the project should continuePrepare End Stage Report and next Stage Plan through Managing a Stage Boundary
Final product is ready for acceptanceUse Closing a Project activities; confirm acceptance and handover
Business justification disappearsEscalate; Project Board/business layer decision may stop the project
Stakeholders are resisting the new ways of workingAddress people/change management and communication, not only product delivery

Tailoring reference

Tailoring is the deliberate adaptation of PRINCE2 to the project context while keeping the principles intact.

Tailoring areaExamples
RolesCombine roles in a small project if accountability and assurance independence remain clear
ProductsScale document formality; use tools, dashboards, or integrated repositories
ProcessesCombine activities, adjust formality, or align stage boundaries with funding/release decisions
PracticesAdjust risk scales, issue thresholds, reporting frequency, quality methods
ControlsSet tolerances appropriate to risk, importance, complexity, and stakeholder needs
LanguageUse organizational terminology while preserving PRINCE2 meaning
Delivery approachApply PRINCE2 governance to agile, iterative, predictive, supplier-led, or hybrid delivery
Notes and examples

Agile/hybrid exam cues

CuePRINCE2 interpretation
“The team uses sprints/iterations”PRINCE2 can still govern through stages, tolerances, products, and decisions
“Scope may flex but deadline is fixed”Tolerances and prioritization must be clear; business justification remains central
“The delivery team self-organizes”Team can be empowered within Work Package tolerances
“Frequent releases are planned”Stage boundaries may align with major releases or governance decisions
“Product owner/user priorities change”Handle through issue/change control and Business Case impact assessment

Last-minute Foundation checklist

Use this as a final scan before practice questions.

  • Can you list the seven principles and explain each in one sentence?
  • Can you identify the seven practices from scenario wording?
  • Can you put the seven processes in order and explain who acts in each?
  • Can you distinguish Project Brief, PID, Business Case, Project Plan, and Stage Plan?
  • Can you identify who sends Checkpoint, Highlight, Exception, End Stage, and End Project reports?
  • Can you distinguish risk, issue, request for change, off-specification, and problem/concern?
  • Can you explain management by exception at project, stage, and Work Package levels?
  • Can you identify the roles of Executive, Senior User, Senior Supplier, Project Manager, Team Manager, Project Assurance, and Project Support?
  • Can you explain why benefits are not the same as outputs?
  • Can you explain why tailoring must preserve all PRINCE2 principles?
Notes and examples

Last-Minute Review Checklist

Before moving to question-bank practice, confirm that you can answer these without notes:

  • Can you name and explain all seven PRINCE2 principles?
  • Can you distinguish the seven practices from the seven processes?
  • Can you explain the business, user, and supplier interests?
  • Can you identify who sits on the Project Board?
  • Can you explain what the Executive is accountable for?
  • Can you distinguish project plan, stage plan, team plan, and exception plan?
  • Can you tell whether a scenario is a risk, issue, or exception?
  • Can you explain how tolerance enables management by exception?
  • Can you identify checkpoint, highlight, exception, end stage, and end project reports?
  • Can you explain why product-based planning comes before activity planning?
  • Can you distinguish acceptance criteria from quality criteria?
  • Can you explain how tailoring preserves PRINCE2 principles?
  • Can you identify what happens in each PRINCE2 process?

Cheat Sheet for PeopleCert PRINCE2 Foundation

This Cheat Sheet is for candidates preparing for the PeopleCert PRINCE2 Project Management Foundation (Version 7) exam, exam code PRINCE2 Foundation. It is PM Mastery review support designed to help you consolidate the core method before moving into original practice questions, topic drills, mock exams, and detailed explanations.

PRINCE2 Foundation questions commonly test whether you can recognize:

  • The purpose of each PRINCE2 principle, practice, and process
  • Which role is accountable, responsible, consulted, or informed
  • Which management product is created, updated, reviewed, or used
  • Whether a situation should be handled by the Project Manager, Project Board, Team Manager, or another role
  • The difference between normal control, issue handling, risk management, and exception escalation
  • How tailoring preserves PRINCE2 while adapting it to the project context

Organizing Practice

PRINCE2 separates interests and responsibilities so that decisions are balanced. The project organization is temporary but must connect clearly to the wider business.

Three Primary Project Interests

InterestRepresentsBoard role
BusinessValue for money and business justificationExecutive
UserNeeds of those who will use outputs or receive benefitsSenior User
SupplierResources, skills, and feasibility of deliverySenior Supplier
Notes and examples

Key Roles

RoleMain responsibilityCommon mistake
Project BoardOverall direction and key decisionsThinking the board manages daily work
ExecutiveUltimate accountability for project success and business justificationAssigning business case ownership to the Project Manager
Senior UserSpecifies user needs and expected benefitsTreating users as passive recipients only
Senior SupplierRepresents those designing, building, or delivering specialist productsConfusing supplier interest with procurement only
Project ManagerDay-to-day management within approved tolerancesAssuming the Project Manager can exceed tolerance without escalation
Team ManagerManages delivery of assigned work packagesAssuming every project must have separate Team Managers
Project AssuranceMonitors project performance independently on behalf of the Project BoardConfusing assurance with quality control testing
Project SupportProvides administrative, tool, configuration, or information supportAssuming support makes governance decisions
Change AuthorityMay be delegated authority for some issue or change decisionsAssuming all changes must go to the full Project Board

Accountability Shortcuts

  • Project Board directs.
  • Project Manager manages day to day.
  • Team Manager delivers assigned work packages.
  • Executive owns business justification.
  • Senior User represents needs and benefits.
  • Senior Supplier represents delivery capability.
  • Project Assurance checks independently; it does not manage the project for the Project Manager.

Process Flow Snapshot

    flowchart TD
	    A[Project mandate] --> B[Starting up a Project]
	    B --> C{Authorize initiation?}
	    C -- No --> X[Do not initiate]
	    C -- Yes --> D[Initiating a Project]
	    D --> E{Authorize project?}
	    E -- No --> X
	    E -- Yes --> F[Controlling a Stage]
	    F --> G[Managing Product Delivery]
	    G --> F
	    F --> H{Stage ending or exception?}
	    H -- Stage boundary --> I[Managing a Stage Boundary]
	    I --> J{Authorize next stage?}
	    J -- Yes --> F
	    J -- No --> K[Closing a Project]
	    H -- Final stage complete --> K
	    K --> L{Authorize closure?}
	    L --> M[Project closed]

People and Relationships in PRINCE2 7

PRINCE2 7 gives explicit attention to people because project success depends on communication, collaboration, leadership, and stakeholder engagement.

People-Focused Review Points

AreaWhat to remember
StakeholdersIndividuals or groups affected by, involved in, or able to influence the project
CommunicationShould be planned, targeted, and appropriate to stakeholders
CollaborationSupports cross-functional delivery and problem-solving
LeadershipHelps align people around objectives and decisions
Change impactProducts often change how people work; adoption matters
RelationshipsPRINCE2 roles define formal responsibilities, but working relationships make them effective

Common People Traps

  • A technically correct product may still fail if users are not engaged.
  • Communication is not just reporting upward; it includes users, suppliers, business stakeholders, and teams.
  • Stakeholder engagement is continuous, not a one-time initiation task.
  • PRINCE2 role definitions do not eliminate the need for collaboration and leadership.

Tailoring and Project Context

Tailoring means adapting PRINCE2 to suit the project while preserving the integrity of the method.

What Can Be Tailored?

AreaTailoring example
RolesOne person may hold multiple roles if conflicts of interest are managed
Management productsDocuments may be combined, simplified, or embedded in tools
ProcessesActivities may be scaled to fit size, risk, and complexity
PracticesDepth of planning, risk management, issue control, and quality control may vary
ControlsReporting frequency and tolerance levels may differ
TerminologyTerms may align with the organization’s language if meaning is preserved
Delivery approachPRINCE2 can be tailored for predictive, iterative, agile, supplier-led, or hybrid delivery contexts
Notes and examples

Tailoring Traps

  • Tailoring is not skipping governance because the project is small.
  • Tailoring should be deliberate and documented enough to be understood.
  • Principles remain mandatory.
  • A high-risk small project may need stronger controls than a low-risk large project.
  • Tailoring should account for project context, including complexity, commercial arrangements, culture, sustainability, and delivery method.

High-Yield Comparisons

Starting Up vs Initiating

AreaStarting up a ProjectInitiating a Project
Core questionIs this worth initiating?Is this project worth authorizing for delivery?
Level of detailOutlineDetailed baseline
Key output ideaProject brief and initiation stage planProject Initiation Documentation
Main riskSpending too much effort too earlyCommitting without firm foundations
Notes and examples

Project Board vs Project Manager

AreaProject BoardProject Manager
FocusDirection, authorization, accountabilityDay-to-day management
OwnsOverall project success and key decisionsDelivery within approved tolerances
Reports receivedHighlight, exception, end stage, end projectCheckpoint and team-level information
Should notManage daily work packagesExceed tolerances without escalation

Risk vs Issue vs Exception

SituationBest classification
Something might happen and affect objectivesRisk
Something has happened or requires a decisionIssue
Forecast shows tolerance will be exceededException
Stakeholder requests an approved baseline changeIssue, often request for change
Product will not meet an agreed specificationIssue, often off-specification
Forecast risk exposure exceeds toleranceException related to risk tolerance

Quality Assurance vs Quality Control

AreaQuality assuranceQuality control
PurposeConfidence that processes and standards are appropriateCheck products against criteria
IndependenceUsually independent of the project teamPerformed as part of delivery/control
ExampleAudit of project quality approachProduct test, review, inspection
TrapNot the same as acceptance testingNot a substitute for assurance

Lessons Log vs Lessons Report

AreaLessons logLessons report
TimingMaintained throughout the projectProduced at key review points
PurposeCapture useful observations as they ariseCommunicate lessons to others
TrapNot only for negative eventsNot only for project closure

Common Candidate Mistakes

  1. Memorizing lists without relationships Know which role uses which product in which process.

  2. Treating the Project Manager as the owner of everything The Project Manager manages daily work, but the Project Board remains accountable for direction and key decisions.

  3. Confusing management stages with technical delivery phases A management stage is a control segment. It may or may not match engineering, design, build, or rollout phases.

  4. Thinking issues and risks are the same Risk is uncertain. Issue requires current management attention.

  5. Forgetting benefits after closure Some benefits are realized after the project ends, so benefits review planning matters.

  6. Assuming all changes go to the Project Board Some decisions may be delegated to a Change Authority or handled within tolerance.

  7. Ignoring sustainability as a performance consideration PRINCE2 7 includes sustainability among project performance aspects to be managed where relevant.

  8. Mixing up reports Checkpoint reports flow from Team Manager to Project Manager. Highlight reports flow from Project Manager to Project Board.

  9. Thinking tailoring weakens PRINCE2 Good tailoring makes PRINCE2 more appropriate, not less controlled.

  10. Reading scenario questions too quickly Identify the trigger word: authorize, escalate, accept, deliver, assure, review, update, or close.

Quick Scenario Cues

Scenario wordingThink of
“The project may no longer be worth continuing”Business case and continued justification
“Forecast to exceed stage tolerance”Exception report to Project Board
“Team Manager reports delivery status”Checkpoint report
“Project Manager reports regular stage status”Highlight report
“Users need to define what acceptable means”Quality expectations and acceptance criteria
“A product is missing an agreed feature”Off-specification issue
“A possible supplier delay may occur”Risk
“Project Board decides whether to continue”Managing a Stage Boundary / Directing a Project
“Capture useful experience during the project”Lessons log
“Adapt PRINCE2 to a low-complexity project”Tailoring while preserving principles

Put the review into practice