Microsoft MB-260 Cheat Sheet: Replacement Route

May 1, 2026

Review a compact Microsoft MB-260 replacement cheat sheet for the retired Dynamics 365 Customer Insights Data Specialist route, including when to compare MB-280, Fabric, or Azure data routes.

On this page

Use this page to separate two different MB-260 search patterns: candidates looking for a current Dynamics 365 customer-experience route and candidates whose old Customer Insights Data goal now fits better with data-platform practice.

Confirm whether your old MB-260 goal is customer-experience analysis or data-platform work before choosing a current Microsoft page.

Open MB-260 exam page Compare Fabric routes

Route snapshot

Item	Review cue
Old exam code	MB-260
Retired route name	Microsoft Dynamics 365 Customer Insights Data Specialist
Retirement date	November 30, 2024
Current comparison paths	MB-280 for customer experience; Microsoft Fabric or Azure data routes for platform-heavy work
Current page status	Replacement guidance

Decision checklist

Your old MB-260 goal sounds like…	Compare first
customer journeys, engagement, customer profile use, and experience analysis	MB-280 and current Dynamics 365 pages
data pipelines, lakehouse, semantic models, analytics engineering, or platform work	Microsoft Fabric or Azure data pages
old employer or course wording only	Use the current Microsoft taxonomy before choosing practice

What may still transfer

Customer data, segmentation, profile, and engagement vocabulary can still help you understand current business scenarios.
Platform implementation details should be checked against current Fabric or Azure data routes before reuse.
Old notes are safest when they become a gap map: keep overlapping terms, flag renamed product areas, and remove stale objectives.

Common traps

Treating every MB-260 search as a Dynamics functional-consultant route.
Treating every Customer Insights Data search as a Fabric engineering route.
Ignoring the difference between analyzing customer experience and building the data platform.
Studying retired-route materials without checking whether the target is MB-280, DP-700, DP-600, or another current Microsoft exam.

Practice strategy

Start with role fit. If the scenario is customer-experience analysis, use the Dynamics path. If the scenario is data platform, use Fabric or Azure data pages. Do not let an old code decide the study plan by itself.

Revised on Monday, May 25, 2026