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Series 14: General Supervision

Try 10 focused Series 14 questions on General Supervision, with explanations, then continue with the full Securities Prep practice test.

Series 14 General Supervision questions help you isolate one part of the FINRA outline before returning to a mixed practice test. The questions below are original Securities Prep practice items aligned to this topic and are not copied from any exam sponsor.

Open the matching Securities Prep practice route for timed mocks, topic drills, progress tracking, explanations, and the full question bank.

Topic snapshot

ItemDetail
ExamFINRA Series 14
Official topicFunction 5 — General Supervision
Blueprint weighting18%
Questions on this page10

Sample questions

Question 1

You are reviewing a commission-sharing arrangement (CSA) payment request for soft-dollar eligibility.

Exhibit: Soft-dollar exception tracker (row)

Request ID: 24-017
Vendor: Alpha Research LLC
Pay method: CSA commissions
Invoice total: $25,000
Line items:
  1) Semiconductor quarterly reports + analyst hotline access  $20,000
  2) Alpha Summit: conference pass + hotel                  $5,000
Support attached: sample report; summit agenda

Based on the exhibit, which interpretation is best supported when determining what may be paid with commissions?

  • A. Only the conference pass and hotel portion is eligible research
  • B. No portion is eligible because all research must be paid in cash
  • C. Only the reports and analyst access portion is eligible
  • D. The full invoice is eligible because it is from a research vendor

Best answer: C

Explanation: Substantive research reports and analyst access are eligible research benefits, while conference fees and lodging are non-research goods/services.

Soft-dollar/CSA spend may be used for eligible research benefits, such as substantive research content and analyst access that supports investment decision-making. Non-eligible goods and services—like travel, lodging, and conference-related costs—must be paid with hard dollars or carved out. The exhibit shows a clearly mixed-use invoice with both types of items.

In a commission-spend arrangement, the compliance decision is to distinguish eligible research from non-eligible goods and services and ensure any mixed-use invoice is reasonably allocated. The exhibit includes two separable line items: (1) written industry reports and analyst hotline access, and (2) a conference pass plus hotel. Substantive research content and analyst access are classic eligible research benefits, while conference fees and lodging are non-eligible items (they are not themselves research, even if the event has an agenda). A defensible control outcome is to approve payment of the research portion with commissions and require the non-eligible portion to be paid with hard dollars (or excluded from the CSA payment). The key is that vendor label and “research” packaging do not make non-research items eligible.

  • Vendor-name shortcut fails because eligibility depends on the service received, not who billed it.
  • Conference as research is tempting, but passes and lodging are non-eligible even if research is discussed.
  • All-or-nothing ban is incorrect because commissions can be used for eligible research when properly identified and allocated.

Question 2

A mid-size broker-dealer is launching retail options trading (including complex options) to representatives in 12 non-OSJ branches and through a centralized digital channel. A separate trading desk in headquarters will handle order routing and trade reporting, and Compliance will perform independent testing, but the firm’s written supervisory procedures (WSPs) do not currently specify who owns: (1) options account approval and suitability reviews at the branch level, (2) trading/marketplace controls at headquarters, and (3) escalation and documentation for exceptions.

The business wants to go live in 30 days. As the compliance official, what is the single BEST action to satisfy the supervisory architecture requirement and minimize regulatory risk?

  • A. Implement a documented supervisory matrix and WSP updates assigning named, qualified principals to each control (branch options approvals, HQ trading controls, compliance testing), with defined escalation paths and evidence standards before go-live
  • B. Allow each branch manager to design local options supervision, with headquarters reviewing results during the annual compliance meeting
  • C. Proceed with launch and document supervisory ownership after 90 days of activity to reflect actual workflows
  • D. Rely on the trading desk’s existing supervisory procedures since options orders will be routed and reported centrally

Best answer: A

Explanation: It creates clear, written accountability across branches, the trading desk, and Compliance with defined escalation and documentation before the activity begins.

A compliant supervisory architecture requires clearly assigned, written responsibility across business lines and locations, not assumptions based on where activity is processed. Before launching a new options program, the firm should document who supervises branch-level customer approvals/suitability, who supervises trading desk controls, and how exceptions are escalated and evidenced.

When a firm introduces a new product or channel, supervision must be designed so responsibilities are explicit, appropriately delegated to qualified supervisors, and captured in WSPs in a way regulators can test. Here, risk spans multiple control functions: branch-level account approval and suitability for options, headquarters trading desk controls (order handling, reporting, and related surveillance), and Compliance’s independent testing role. The best approach is to implement a written supervisory “ownership” structure (often a RACI-style matrix) that names responsible principals for each key control, sets escalation triggers and recipients, and specifies what documentation evidences review and closure. Doing this before go-live aligns accountability, reduces gaps between branches and headquarters, and creates defensible supervisory records if exceptions occur.

The key takeaway is that central processing does not replace the need to assign and document supervision where the risk originates and where controls operate.

  • Local-by-local design weakens consistency and leaves unclear delegation and escalation for a firmwide options launch.
  • Central desk covers everything misses branch-level customer approval/suitability supervision and the need to document ownership across functions.
  • Document later creates an avoidable gap during the highest-risk period (initial rollout) and undermines supervisory evidence.

Question 3

An internal supervisory review report dated August 1, 2025 found that documentation of supervisory approvals for account-opening exceptions was missing in 28 of 350 new retail accounts.

Per the firm’s remediation standard for exam findings, a corrective action plan (CAP) must include: (1) a single accountable owner, (2) a due date no later than 45 calendar days after the report date, and (3) validation criteria that tests at least 25% of the affected accounts (round up) with evidence retained.

Which proposed CAP best satisfies the firm’s standard?

  • A. Branch Supervision Principal; due September 10, 2025; validate 7 accounts
  • B. Branch Supervision Principal; due September 10, 2025; validate 5 accounts
  • C. Operations Manager; due September 20, 2025; validate 10 accounts
  • D. Branch Manager; due October 1, 2025; validate 7 accounts

Best answer: A

Explanation: It assigns one owner, is due within 45 days of August 1, and tests at least 25% of 28 affected accounts ( 7).

A defensible CAP translates the finding into accountable execution and measurable closure criteria. Here, the CAP must be owned by one person, be due within 45 days of August 1, 2025, and include validation covering at least 25% of the 28 impacted accounts (rounded up). The option with a September 10 due date and validation of 7 affected accounts best meets those requirements.

A strong CAP is specific enough that a reviewer can confirm both completion and effectiveness. In this scenario, the compliance official should check each proposal against three required elements: a single accountable owner, a compliant due date, and validation criteria sized to the impact population.

Key checks using the report data:

  • Due date: 45 calendar days after August 1 is September 15, 2025, so any due date on or before September 15 satisfies the timing requirement.
  • Validation size: affected accounts = 28, and 25% = 7, so the test plan must cover at least 7 affected accounts (and retain evidence).

A plan that misses either the timing window or the minimum validation size fails the firm’s remediation standard even if other elements look reasonable.

  • Late due date misses the 45-day requirement (after September 15, 2025).
  • Too small validation fails because 25% of 28 requires testing at least 7 affected accounts.
  • Post-deadline delivery fails even with a larger validation sample because the due date is after the firm’s required window.

Question 4

A broker-dealer’s automated market-integrity surveillance (mapped in the firm’s WSPs to FINRA Rule 6140 “other trading practices”) generates an alert on a proprietary trader.

Exhibit: Surveillance alert (excerpt)

Date: July 9, 2025  Symbol: ABC
Pattern: Large displayed offers (10,000–25,000 sh) placed 3–6 ticks away,
then canceled within 0.2–1.0 sec; immediately followed by small buys (200–600 sh)
that execute as the NBBO moves up.
Prior alerts: 3 similar in last 30 days; disposition field blank.

As the compliance official, what is the BEST next step in the supervisory workflow?

  • A. Close the alert as non-actionable because there are no customer complaints
  • B. File an external regulatory report right away based solely on the alert output
  • C. Open a documented case, preserve the underlying order/trade data, and escalate for trade reconstruction and review by the designated trading supervisor
  • D. Immediately discipline the trader and implement a trading restriction without reviewing underlying order and communications data

Best answer: C

Explanation: The next step is a documented triage/investigation with data preservation and escalation to the responsible supervisor before any conclusions or action.

Rule 6140-oriented oversight is executed through a defensible surveillance lifecycle: triage, evidence capture, investigation, escalation, and documented disposition. Here, the alert shows potentially deceptive order activity and a repeat pattern with no prior documented dispositions, so the workflow should move into a formal, documented review rather than a premature close, sanction, or external filing.

At a high level, oversight controls for potentially problematic trading practices should ensure alerts are (1) reviewed by qualified personnel, (2) supported by preserved underlying records, (3) escalated to the correct supervisory owner, and (4) resolved with a documented disposition and any remediation. Because the alert suggests a potentially manipulative pattern and prior similar alerts were not properly dispositioned, the compliance official’s next step is to open a case and direct a trade reconstruction using the underlying order/quote/trade data (and, as applicable, relevant communications) with escalation to the designated trading supervisor. Only after that review should the firm determine whether the activity is a false positive, requires heightened supervision/restrictions, internal discipline, WSP/control enhancements, or external reporting.

The key control point is evidencing a complete surveillance-to-resolution workflow, not making conclusions from the alert alone.

  • No complaint = no issue is improper because market-integrity surveillance is independent of customer complaints.
  • Punish first skips required fact development, supervisory review, and documented disposition.
  • Report immediately is premature when the firm has not validated the alert with underlying data and investigation findings.

Question 5

Which statement about compensating unregistered persons for business development activities at a broker-dealer is most accurate?

  • A. Paying a “success fee” to an unregistered consultant for investors introduced is prohibited.
  • B. An unregistered employee may be paid per new account opened if supervised by a principal.
  • C. An unregistered person may be paid a percentage of commissions if disclosed to customers.
  • D. An unregistered person may negotiate private placement terms as long as a registered rep closes the sale.

Best answer: A

Explanation: Compensation to an unregistered person that is contingent on, or tied to, securities transactions (such as a success fee) is an impermissible transaction-based payment.

Broker-dealers must not pay transaction-based compensation to unregistered persons for activities that amount to soliciting or effecting securities transactions. A contingent “success fee” for bringing in investors is a classic example of prohibited compensation because it rewards securities transaction outcomes. Permissible payments to unregistered persons are generally limited to non-transaction-based compensation for non-securities functions.

The core control principle is to prevent unregistered persons from being financially incentivized to solicit or participate in securities transactions. Payments that vary with transaction results—such as a percentage of commissions, fees per account opened, or success fees for capital raised—are strong indicators of impermissible transaction-based compensation to an unregistered person.

A compliance program should require that business-development and marketing compensation for unregistered persons be structured as salary or fixed/objective bonuses that are not directly or indirectly tied to securities transactions, specific customer accounts, or the amount of capital raised. It should also restrict unregistered persons from negotiating terms or otherwise participating in the sales process in ways that would suggest “effecting” transactions.

Disclosure or principal supervision does not cure an otherwise prohibited transaction-based payment arrangement.

  • Disclosure cures the issue fails because prohibited transaction-based payments to unregistered persons are not made permissible by customer disclosure.
  • Per-account incentives fail because paying per account opened is effectively transaction-/account-based compensation for unregistered activity.
  • “Registered rep closes” workaround fails because having a registered person finalize paperwork does not permit unregistered participation/negotiation that supports the sale.

Question 6

A broker-dealer’s equity proprietary desk generates frequent same-day buy/sell “round trips” in thinly traded Nasdaq securities. The firm’s surveillance tool flags potential wash trades, but the Trading Supervisor has been bulk-closing all related alerts for the last 3 months without documenting review because the desk is “low risk” and no customers are involved.

If FINRA reviews the desk’s activity and alert dispositioning, what is the most likely outcome for the firm under high-level oversight expectations tied to Rule 6140?

  • A. The activity is acceptable if the supervisor verbally reminds traders to avoid wash trades
  • B. FINRA is likely to cite inadequate supervisory controls and require remediation
  • C. No material issue exists because only proprietary trading was involved
  • D. The firm’s only exposure is for inaccurate trade reporting, not supervision

Best answer: B

Explanation: Bulk-closing manipulation-related alerts without documented review is weak oversight and creates regulatory exposure under Rule 6140-type trading-practice expectations.

Wash-trade risk is a trading-practice integrity issue, and closing surveillance alerts without documented review undermines the firm’s ability to detect, investigate, and remediate potentially manipulative activity. Even for proprietary trading, FINRA expects a defensible supervisory process and evidence of escalation, disposition, and follow-up. The likely consequence is a supervisory finding and required control enhancements, potentially alongside enforcement exposure if misconduct occurred.

At a high level, Rule 6140-type trading-practice oversight focuses on preventing, detecting, and addressing potentially manipulative or deceptive trading activity. When a firm’s surveillance generates alerts for behaviors consistent with wash trades, the supervisory system should include (1) reasonable review and investigation steps, (2) documented alert disposition with a rationale, and (3) escalation and remediation when patterns persist.

Bulk-closing alerts for months without documented review is typically viewed as a control failure because it defeats the purpose of surveillance and leaves the firm unable to show it assessed the conduct, addressed root causes, or imposed corrective action. The fact that trades are proprietary and that no customers complained does not eliminate the obligation to supervise market conduct and maintain evidence of that supervision.

  • Proprietary carve-out is incorrect because market-manipulation controls apply regardless of whether customers were involved.
  • Only trade-reporting exposure misses that the core issue is supervisory review and documentation of trading-practice alerts.
  • Verbal reminder only is inadequate because FINRA expects a documented, repeatable investigation and escalation workflow for recurring alerts.

Question 7

Under Section 28(e) (the “soft dollar” safe harbor), which of the following generally qualifies as an eligible research service that an adviser may obtain with client commissions (assuming the adviser otherwise meets the safe harbor conditions)?

  • A. Firm marketing materials used to solicit new advisory clients
  • B. Travel and entertainment for an analyst due-diligence trip
  • C. Office rent and general overhead for the adviser’s research department
  • D. A third-party research report analyzing specific issuers and industries

Best answer: D

Explanation: Issuer/industry analyses and reports are core examples of eligible “research” under Section 28(e).

Section 28(e) generally treats research as substantive content that provides advice, analyses, or reports concerning securities, issuers, industries, or market conditions. A research report that analyzes issuers and industries fits squarely within that concept. Marketing, travel/entertainment, and overhead are typically considered non-research, non-brokerage expenses.

Section 28(e) provides a “soft dollar” safe harbor when client commissions are used to pay for eligible brokerage and research services and the adviser makes a good-faith determination that commissions are reasonable in relation to the value received. “Research” generally means substantive information or analysis that helps the investment decision-making process—such as advice, analyses, and reports about securities, issuers, industries, or market conditions. In contrast, items that primarily benefit the adviser’s business (marketing, entertainment, travel, rent, and other overhead) are generally outside the definition of eligible research and are not protected by the safe harbor. The key distinction is whether the product/service provides investment-related analytical content versus paying for the adviser’s ordinary business expenses.

  • Marketing benefit does not qualify because it is aimed at client solicitation, not investment research.
  • Travel/entertainment is typically viewed as non-eligible, even if associated with gathering information.
  • Overhead expenses like rent and general departmental costs are not eligible research or brokerage services.

Question 8

A broker-dealer’s equity desk uses soft dollars (commission-sharing arrangements) to obtain third-party research, market data, and analytics. Usage has increased, and invoices are currently approved ad hoc by traders with only an “R” expense code; there is no budget, no documented determination that services are eligible research, and senior management receives no periodic reporting.

As the compliance official, which action best aligns with durable governance standards for soft-dollar approvals, budget controls, and periodic management review?

  • A. Permit business heads to approve soft-dollar requests as needed, provided total spending is reviewed at year-end
  • B. Create a cross-functional soft-dollar committee with pre-approval criteria, an annual budget and tracking to budget, documented eligibility determinations, and quarterly management reporting with exception escalation
  • C. Require traders to certify annually that all soft-dollar services were “research-related” and keep invoices in accounts payable
  • D. Have the executing broker determine what products qualify for soft dollars and net the charges into commission rates

Best answer: B

Explanation: This establishes accountable pre-approval, budget discipline, documented supportability, and periodic senior oversight with an exception trail.

Soft-dollar governance should prevent conflicts and unsupported spending by requiring accountable pre-approval, budget controls, and documented support for what is being purchased. It should also provide periodic, senior-level visibility into usage, trends, and exceptions. A formal committee process with tracking, documentation, and recurring reporting best meets these standards.

Soft-dollar arrangements create inherent conflicts because trading commissions fund products and services used by the firm. A durable control framework therefore centers on (1) clear ownership and documented decisions, (2) spending discipline, and (3) periodic management oversight.

A strong program typically includes:

  • Written eligibility standards and required documentation for each service
  • Centralized pre-approval (not trader-only discretion) with defined approvers
  • A budget (by desk/vendor/category) with tracking and variance explanation
  • Ongoing monitoring and periodic management reporting (including exceptions and remediation)

Annual after-the-fact certifications or year-end spend reviews do not provide timely control, and delegating eligibility determinations to brokers undermines supervisory accountability and evidencing of the firm’s rationale. The key takeaway is to make soft-dollar use demonstrably supportable, budgeted, and regularly overseen.

  • Annual trader certification only lacks pre-approval, budgeting, and a contemporaneous eligibility record.
  • Year-end total spend review is too late to control conflicts, drift, and unsupported purchases.
  • Broker decides eligibility shifts the firm’s compliance judgment to a counterparty and weakens documentation and oversight.

Question 9

A broker-dealer is expanding its public finance business. It has hired two municipal finance professionals (MFPs) and plans to use a third-party consultant to help solicit municipal securities business from issuers.

Which proposed supervisory control is INCORRECT for managing municipal-business-related risks involving political contributions and solicitation?

  • A. Run periodic reviews matching contribution records to issuer engagements
  • B. Exclude spouses’ and other indirect contributions from the firm’s monitoring
  • C. Perform due diligence and ongoing oversight of the third-party solicitor
  • D. Require pre-approval and logging of political contributions by MFPs

Best answer: B

Explanation: Supervisory controls should address indirect contributions risks, not treat them as automatically out of scope.

Pay-to-play and solicitation risks in municipal business require controls that capture both direct and indirect political contributions and that oversee solicitation activities. A firm cannot reasonably manage the risk by excluding contributions made indirectly (for example through spouses or other conduits) from monitoring and escalation. Effective supervision emphasizes pre-clearance, recordkeeping, and oversight of solicitors.

Municipal securities business presents heightened pay-to-play and solicitation risk, so a compliance program should be designed to detect, prevent, and escalate political contribution issues and improper solicitation arrangements. That means implementing pre-clearance and recordkeeping for covered employees, periodic attestations, and exception reporting that links contribution activity to municipal engagements. It also means supervising solicitation activities through due diligence, written agreements, and ongoing monitoring of any third-party solicitation relationship.

A key control principle is that risk is not limited to contributions made “directly” by an MFP; indirect contributions or contributions made through other channels can still create regulatory and reputational exposure and should be captured in the firm’s monitoring and escalation process. The strongest programs combine pre-trade/business checks with ongoing surveillance and documented follow-up.

  • Pre-approval/logging supports preventative supervision and creates an auditable record for reviews.
  • Third-party oversight is central to controlling solicitation risk and ensuring the firm can evidence supervision.
  • Matching contributions to engagements helps identify potential conflicts or disqualifying events and drives timely escalation.

Question 10

Two broker-dealers prepare the annual Rule 3130 compliance certification.

  • Firm A: The CEO signs after an annual meeting where the CCO verbally summarizes the year’s supervisory testing and issues; no written report or retained meeting notes support what the CEO relied on.
  • Firm B: The CEO signs after receiving a dated written package retained in compliance files that describes the firm’s processes to establish, maintain, review, test, and modify compliance policies and WSPs, and summarizes material exceptions and remediation status.

Which approach best matches implementing Rule 3130 certifications with defensible evidence?

  • A. Either approach if an annual 3120 report exists
  • B. Either approach if the WSPs were updated
  • C. Firm A’s approach
  • D. Firm B’s approach

Best answer: D

Explanation: A retained, written support package documenting the compliance processes and material exceptions provides defensible evidence for the CEO’s Rule 3130 certification.

Rule 3130 expects the CEO’s annual certification to be supported by documentation showing the firm has processes to maintain and test compliance policies and WSPs and to address exceptions. A written, retained report/package that the CEO relied on creates defensible evidence. A purely verbal process without retained support is difficult to evidence during an exam or inquiry.

The core supervisory-control point under Rule 3130 is not just obtaining a CEO signature—it is being able to demonstrate what the CEO reasonably relied on to make the certification. A defensible program typically includes a written, dated record (often prepared by Compliance) that is provided to the CEO and retained, describing the firm’s processes to establish, maintain, review, test, and modify compliance policies and WSPs, along with a summary of material exceptions identified during the year and the status of remediation. Verbal briefings can be part of governance, but without retained documentation (report, package, or minutes capturing scope and outcomes), the firm will struggle to evidence the basis for the certification.

Key takeaway: build and retain the written support for the certification, not just the certification itself.

  • Verbal-only support is weak because it leaves no defensible record of the CEO’s basis for certifying.
  • WSP updates alone do not evidence that compliance processes were tested or that exceptions were tracked and remediated.
  • Relying on a 3120 report alone can be incomplete if it does not document the CEO’s Rule 3130 reliance package and exception/remediation summary for the certification.

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Revised on Sunday, May 3, 2026