Exam Identity and How to Use This Page
| Item | Reference |
|---|
| Official provider | Canadian Securities Institute |
| Official exam title | CSI Financial Planning II (FP II) |
| Official exam code | FP II |
| Page purpose | Independent Quick Reference for review, recall, and applied case practice |
| Best use | Scan before practice cases; use tables to identify issue, rule, calculation, recommendation, and trade-off |
FP II-style questions often reward applied judgment more than definition recall. For each case fact, ask:
- What is the planning issue?
- What client objective or constraint controls the recommendation?
- What tax, retirement, insurance, estate, or liquidity rule applies?
- What is the best recommendation now?
- What risk, limitation, or follow-up should be disclosed?
Case-Analysis Framework
| Step | What to Identify | Exam Cue | High-Yield Trap |
|---|
| Gather facts | Family, age, residency, income, assets, liabilities, tax rate, health, dependants, goals | Incomplete fact pattern | Do not recommend product before identifying missing critical facts |
| Clarify goals | Retirement income, debt reduction, estate equality, tax reduction, risk transfer, education funding | Multiple competing goals | Rank urgent needs: liquidity, protection, legal documents, tax deadlines |
| Analyze gaps | Cash flow deficit, underinsurance, tax inefficiency, insufficient retirement capital, estate liquidity issue | “Concerned about…” | Separate emotional concern from measurable shortfall |
| Compare options | Registered vs non-registered, insurance vs self-insurance, will vs beneficiary designation, RRSP vs TFSA | Two plausible answers | Choose the option matching time horizon, tax rate, access needs, and control |
| Recommend | Specific action plus reason | “Most appropriate” | Best answer usually balances suitability, tax, liquidity, and risk |
| Implement | Account type, beneficiary, ownership, contribution, policy, document, professional referral | “Next step” | Legal/tax drafting usually requires referral to qualified professionals |
| Monitor | Life changes, tax law changes, portfolio drift, insurance needs, estate plan changes | Marriage, divorce, birth, business sale, retirement | A correct plan can become unsuitable after a major event |
Net Worth, Cash Flow, and Savings
\[
\text{Net worth} = \text{Total assets} - \text{Total liabilities}
\]\[
\text{Savings surplus} = \text{Net income} - \text{Living expenses} - \text{Debt payments} - \text{Planned spending}
\]\[
\text{Debt-to-income ratio} = \frac{\text{Total debt payments}}{\text{Gross or net income used in the question}}
\]
Use the income basis stated in the case. If the question gives gross income, do not silently switch to after-tax income.
Time Value of Money
\[
\text{Future value} = \text{Present value} \times (1+r)^n
\]\[
\text{Present value} = \frac{\text{Future value}}{(1+r)^n}
\]\[
\text{Real return} = \frac{1+\text{Nominal return}}{1+\text{Inflation rate}} - 1
\]
Approximation for quick checking:
\[
\text{Real return} \approx \text{Nominal return} - \text{Inflation rate}
\]
Tax and Investment Return
\[
\text{Taxable capital gain} = \text{Capital gain} \times \text{Applicable inclusion rate}
\]\[
\text{After-tax return} = \text{Pre-tax return} \times (1-\text{Marginal tax rate})
\]\[
\text{Taxable equivalent yield} = \frac{\text{Tax-free yield}}{1-\text{Marginal tax rate}}
\]\[
\text{Adjusted cost base} = \text{Purchase cost} + \text{Acquisition costs} + \text{Reinvested distributions} - \text{Return of capital}
\]
Insurance Needs
\[
\text{Insurance need} = \text{Capital required at death or disability} - \text{Available resources}
\]
Capital required often includes debts, final expenses, tax liabilities, education funding, income replacement, special-needs support, business funding, and emergency liquidity.
Retirement Capital Need
\[
\text{Annual retirement income gap} = \text{Desired spending} - \text{Reliable income sources}
\]
Reliable income sources may include government benefits, employer pensions, annuity income, and other predictable cash flow. Portfolio withdrawals should be stress-tested for market risk, inflation, longevity, and tax.
Financial Planning Process and Conduct
| Area | Exam-Ready Rule | Practical Application |
|---|
| Client priority | Suitability depends on client facts, not product features alone | A tax-efficient strategy can still be unsuitable if it harms liquidity or risk tolerance |
| Scope | Confirm what planning areas are covered | If facts are missing, recommend gathering information before final advice |
| Conflicts | Identify, disclose, and manage conflicts | Compensation, referral arrangements, related-party transactions, and product bias may matter |
| Confidentiality | Client information must be protected | Sharing with spouse, lawyer, accountant, or lender generally requires client authorization |
| Documentation | Recommendations should be supported by facts and rationale | In case questions, state both the recommendation and the reason |
| Review | Plans require updates | Trigger events: marriage, separation, child, death, illness, job loss, business sale, retirement, relocation |
Canadian Tax Planning Quick Reference
Deductions, Credits, and Income Character
| Item | Treatment | Planning Point | Common Trap |
|---|
| Deduction | Reduces taxable income | More valuable at higher marginal tax rates | Do not treat deductions and credits as equivalent |
| Non-refundable credit | Reduces tax payable, usually only to zero | Helpful only if tax is otherwise payable | Unused amount may not generate refund unless transferable/carryforward rules apply |
| Refundable credit | Can create refund | Relevant for lower-income clients | Confirm eligibility from facts |
| Employment income | Fully taxable | Limited deductions unless specifically allowed | Employees cannot deduct broad personal expenses |
| Interest income | Fully taxable when earned or accrued under applicable rules | Least tax-efficient in non-registered accounts | Holding interest in taxable account may be inefficient for high-rate taxpayers |
| Eligible dividends | Gross-up and dividend tax credit apply | Preferential treatment versus interest | Taxable income can be higher than cash received |
| Non-eligible dividends | Gross-up and credit apply, but differently from eligible dividends | Common for Canadian-controlled private corporations | Do not mix with eligible dividend treatment |
| Capital gains | Only applicable inclusion rate is taxable | Tax deferral until disposition can be valuable | Unrealized gain is not taxable until a deemed or actual disposition |
| Return of capital | Reduces adjusted cost base | Tax-deferred until ACB reaches zero | Not the same as income yield |
| Foreign income | Generally taxable in Canada for residents | Foreign tax credit may reduce double tax | Currency conversion and withholding tax can affect result |
Tax Planning Decision Table
| Client Fact | Likely Planning Issue | Better Exam Response |
|---|
| High current tax rate, lower expected retirement tax rate | RRSP deduction value and tax deferral | Consider RRSP contribution if liquidity is adequate |
| Low current tax rate, future tax rate may rise | RRSP deduction may be less valuable now | Consider TFSA or delaying RRSP deduction if suitable |
| Near income-tested benefits | Taxable withdrawals may reduce benefits | Use TFSA/non-taxable sources where appropriate |
| Large unrealized gain | Tax on disposition or deemed disposition | Plan timing, use losses, consider estate consequences |
| Capital losses available | Offset taxable capital gains | Apply against capital gains, subject to loss rules |
| Spouse/common-law partner has lower income | Income splitting opportunity | Consider pension splitting, spousal RRSP, prescribed-rate loan, or reasonable salary where applicable |
| Minor children | Attribution risk | Avoid assuming investment income can simply be shifted to children |
| Owner-manager corporation | Salary/dividend/remuneration planning | Consider CPP, RRSP room, corporate tax, integration, cash flow, and benefits |
| Charitable intent | Donation credit and estate planning | Consider donation timing, securities with accrued gains, and will planning |
Attribution and Loss Traps
| Rule Area | Exam Reminder |
|---|
| Spousal transfer or loan | Income and capital gains may attribute back unless an exception applies, such as a properly structured prescribed-rate loan |
| Minor child transfer or loan | Investment income may attribute back; capital gains treatment may differ from income treatment |
| Spousal RRSP | Withdrawals can attribute back to contributor if made within the attribution window after contributions |
| Superficial loss | A capital loss may be denied if the taxpayer or an affiliated person reacquires and continues to hold the property within the relevant window |
| Business losses | Must be genuine and supportable; personal expenses are not automatically deductible |
| Tax-motivated transactions | Tax savings alone do not make a recommendation suitable |
Registered and Tax-Preferred Plans
| Plan | Main Use | Tax Treatment | Best Fit | Watch For |
|---|
| RRSP | Retirement savings | Contributions generally deductible; withdrawals taxable | Higher current tax rate, long horizon, retirement income need | Overcontribution risk, liquidity limits, future tax rate, spousal attribution |
| Spousal RRSP | Retirement income splitting | Contributor gets deduction; spouse/common-law partner is annuitant | Unequal retirement income between spouses | Attribution on early withdrawals |
| RRIF | Retirement income from RRSP assets | Withdrawals taxable; minimum annual withdrawals apply | Converting retirement assets to income | Minimum withdrawals may exceed spending need |
| TFSA | Flexible tax-free savings | No deduction; qualified withdrawals tax-free | Emergency fund, low tax rate, benefit-sensitive retiree, flexible goal | Contribution room tracking; non-qualified investments |
| RESP | Education funding | Contributions not deductible; earnings/grants taxed to student when paid as educational assistance payments | Child or grandchild education | Grant rules, beneficiary changes, unused plan consequences |
| RDSP | Long-term disability savings | Contributions not deductible; grants/bonds and growth taxable to beneficiary when paid | Eligible person with disability and long horizon | Disability tax credit eligibility, assistance holdback rules, benefit interaction |
| FHSA | First-home savings | Deductible contributions; qualifying withdrawal tax-free | Eligible first-time home buyer | Eligibility, time limits, transfer options, qualifying withdrawal rules |
| Non-registered account | Flexible investing | Income taxed by character; gains taxed on disposition | Extra savings, liquidity, tax-loss harvesting | Annual tax drag, ACB tracking |
| Pension plan | Employer retirement income | Tax-deferral during accumulation; pension income taxable | Employment-based retirement planning | Commutation risk, survivor options, indexing, pension splitting |
| LIRA/LIF or locked-in plan | Locked-in pension assets | Tax-deferred; withdrawals restricted by pension rules | Preserving pension funds after employment change | Unlocking limits, minimum/maximum withdrawals, jurisdiction differences |
RRSP vs TFSA vs Non-Registered: Selection Matrix
| Situation | Usually Favour | Why |
|---|
| High current income and lower expected retirement income | RRSP | Deduction valuable now; withdrawal may be taxed later at lower rate |
| Low current income and higher future income | TFSA | Avoid using RRSP deduction at low rate; preserve flexibility |
| Emergency fund needed | TFSA or liquid non-registered | Tax-free access in TFSA; avoid forced taxable RRSP withdrawal |
| Client receives income-tested benefits | TFSA | Withdrawals generally do not increase taxable income |
| Short-term goal | TFSA or non-registered cash equivalent | RRSP withdrawal can create tax cost and lost room |
| Maximizing education funding | RESP | Access to education-related grants and tax-deferred growth |
| Disability long-term support | RDSP | Designed for eligible disability planning with government assistance features |
| First home purchase and eligible | FHSA, then RRSP home buyer option if appropriate | Potential deductible contribution and tax-free qualifying withdrawal |
Retirement Planning Reference
Retirement Income Sources
| Source | Predictability | Tax Treatment | Planning Notes |
|---|
| CPP/QPP-type benefits | Government formula-based | Taxable | Timing affects benefit amount; coordinate with work, health, longevity, and cash flow |
| OAS-type benefits | Government benefit | Taxable and income-tested through recovery rules | Higher income can reduce net benefit |
| GIS-type benefits | Income-tested | Benefit-sensitive | Taxable withdrawals can reduce benefits; TFSA may be useful |
| Employer DB pension | Usually predictable | Taxable | Review survivor benefit, indexing, bridge benefit, integration, and commuted value options |
| Employer DC pension/group RRSP | Market-dependent | Taxable on withdrawal | Asset allocation and withdrawal rate matter |
| RRIF/LIF | Market-dependent with withdrawal rules | Taxable withdrawals | Sequence withdrawals with tax brackets and estate objectives |
| Annuity | Contractual income | Taxable portion depends on structure | Transfers longevity and market risk to insurer; reduces liquidity |
| Non-registered portfolio | Flexible but market-dependent | Taxed by income character | Useful for tax-efficient withdrawals and liquidity |
| TFSA | Flexible | Qualified withdrawals tax-free | Strong tool for late-retirement flexibility and estate liquidity |
Retirement Decision Points
| Decision | Choose This When | Avoid or Be Careful When |
|---|
| Delay retirement | Savings shortfall, good health, employability, desire for higher pension/government benefits | Burnout, health issues, job instability |
| Draw RRSP/RRIF earlier | Low-income years before full retirement benefits, tax smoothing, estate tax reduction | High current tax rate or benefit clawback exposure |
| Use TFSA withdrawals | Need cash without taxable income | Contribution room tracking is poor |
| Buy annuity | Longevity risk is major, client wants guaranteed income, limited investment interest | Need liquidity, inflation protection, estate control, or health/longevity concern |
| Keep invested portfolio | Flexibility and estate value matter | Client cannot tolerate volatility or overspending risk |
| Pension commutation | Need control, estate value, portability, poor fit of pension features | Client needs guaranteed income or lacks investment discipline |
Investment Planning Integration
Asset Location
| Asset Type | Tax Character | Often Prefer In | Reason |
|---|
| Interest-bearing investments | Fully taxable interest | RRSP/RRIF, TFSA, registered plan | Reduces annual tax drag |
| Canadian dividend equities | Dividend gross-up/credit | Non-registered or registered depending case | Preferential tax treatment may be useful outside registered accounts |
| Growth equities | Capital gains | Non-registered, TFSA, RRSP depending objective | Deferral and capital gains treatment can be tax-efficient |
| Foreign dividend equities | Foreign income and withholding tax issues | Depends on account type and treaty/product structure | Avoid assuming all registered accounts treat withholding tax the same |
| High-turnover funds | Frequent taxable distributions | Registered accounts | Non-registered tax drag may be high |
| Return-of-capital products | ACB reduction | Non-registered with tracking | Can defer tax but may create later capital gain |
Suitability Factors
| Factor | What It Changes |
|---|
| Time horizon | Ability to accept volatility and illiquidity |
| Risk tolerance | Portfolio risk level; not overridden by higher return target |
| Risk capacity | Financial ability to absorb loss; often lower near retirement or with dependants |
| Liquidity need | Product selection, emergency fund, insurance, and withdrawal strategy |
| Tax rate | RRSP value, asset location, capital gain realization, income splitting |
| Knowledge and experience | Complexity of recommendations |
| Concentration | Need for diversification, especially employer stock or business wealth |
| Leverage | Magnifies gains and losses; requires cash flow and risk capacity |
Insurance and Risk Management
Risk Management Method
| Strategy | Use When | Example |
|---|
| Avoid | Activity is optional and risk is unacceptable | Avoid speculative borrowing |
| Reduce | Risk can be lowered through behaviour or planning | Diversify portfolio, improve safety, maintain health |
| Retain | Loss is affordable | Small deductible, minor expense |
| Transfer | Loss is severe and unaffordable | Life, disability, liability, critical illness insurance |
Life Insurance Selection
| Product | Best Fit | Strength | Watch For |
|---|
| Term life | Temporary need: mortgage, dependent children, business loan | Low initial cost, simple coverage | Renewal cost, coverage expiry |
| Whole life | Permanent need and conservative savings component | Level premiums, cash value, estate use | Higher cost, lower flexibility |
| Universal life | Permanent need plus flexible investment/premium design | Flexibility and tax-sheltered accumulation within limits | Complexity, funding risk, investment assumptions |
| Joint first-to-die | Debt or income replacement for couple | Pays on first death | May not meet estate tax need at second death |
| Joint last-to-die | Estate tax, charitable legacy, wealth transfer | Often lower cost for second-death need | No payout at first death |
Insurance Need by Scenario
| Scenario | Key Coverage | Planning Focus |
|---|
| Young family with mortgage | Term life, disability insurance | Income replacement, debt repayment, childcare |
| Single client with no dependants | Disability, critical illness, emergency fund | Life insurance may be limited unless estate/debt need exists |
| Business owner | Key person, buy-sell funding, disability overhead, critical illness | Business continuity and ownership transition |
| High-net-worth estate | Permanent life, liquidity planning | Tax at death, equalization, charitable goals |
| Retiree | Long-term care, permanent life if estate need | Cash flow, health, legacy, liquidity |
Disability, Critical Illness, and Long-Term Care
| Coverage | Pays When | Key Features | Trap |
|---|
| Disability insurance | Insured cannot work under policy definition | Elimination period, benefit period, own/regular/any occupation, taxable status depends on premium payer | “Own occupation” is more protective than “any occupation” |
| Critical illness | Diagnosis of covered condition and survival period | Lump sum, use is flexible | It is not income replacement for all disabilities |
| Long-term care | Loss of independence or need for care under policy terms | Facility or home-care support | Health underwriting and benefit triggers matter |
| Business overhead | Disabled owner cannot work | Pays eligible business expenses | Does not replace personal income |
| Key person | Loss of important employee/owner | Business-owned coverage | Different from buy-sell funding |
Estate Planning Quick Reference
| Tool | Purpose | High-Yield Exam Point |
|---|
| Will | Directs estate distribution and executor authority | Dying without a valid will leaves distribution to provincial/territorial intestacy rules |
| Power of attorney for property | Authorizes financial decisions during incapacity | Ends at death; does not replace a will |
| Personal/health directive | Authorizes personal or medical decisions | Names substitute decision-maker; rules vary by jurisdiction |
| Beneficiary designation | Direct transfer for eligible plans/policies | Can bypass estate administration but does not eliminate tax liability |
| Trust | Control, timing, protection, tax or disability planning | Match trust type to objective; drafting requires legal advice |
| Joint ownership | Survivorship or shared ownership | Can create tax, creditor, family law, and resulting trust issues |
| Letter of wishes | Non-binding guidance | Helpful but does not override legal documents |
Tax at Death
| Asset | General Treatment | Planning Point |
|---|
| Non-registered capital property | Deemed disposition at fair market value unless rollover applies | May trigger capital gains tax |
| Principal residence | Potential principal residence exemption | Only eligible years/properties can be designated |
| RRSP/RRIF | Value generally taxable to deceased unless eligible rollover applies | Liquidity needed if beneficiary receives asset but estate pays tax |
| TFSA | Tax-free status depends on successor holder/beneficiary structure | Proper designation can preserve tax advantages |
| Life insurance | Death benefit generally received tax-free | Useful for tax liquidity and estate equalization |
| Private corporation shares | Deemed disposition and possible double-tax issues | Requires coordinated tax and estate planning |
Estate Planning Traps
| Fact Pattern | Trap | Better Response |
|---|
| “Everything goes to my spouse, so no tax issue” | Rollover may defer tax, not eliminate it | Consider second-death tax and liquidity |
| Named beneficiary on RRSP but estate pays tax | Beneficiary may receive proceeds while estate bears tax | Coordinate beneficiary designations with will and liquidity |
| Cottage left equally to children | Some may want cash, others want use | Plan tax, ownership, funding, and dispute resolution |
| Joint account with adult child | May not prove true gift | Consider resulting trust, tax reporting, creditor and family law exposure |
| No incapacity documents | Family may need court appointment | Recommend appropriate powers of attorney/directives |
| Business owner dies | Shares, tax, control, and liquidity collide | Use shareholder agreement, insurance funding, and estate freeze planning where suitable |
Family, Education, and Disability Planning
| Objective | Tool | Planning Notes |
|---|
| Child education | RESP | Contributions, grant eligibility, beneficiary flexibility, and unused funds matter |
| Support child with disability | RDSP, discretionary trust, insurance, will planning | Coordinate tax, benefits, trustee choice, and long-term care |
| Help adult child buy home | Gift, loan, co-sign, FHSA support | Assess affordability, tax, family law, creditor risk, and fairness among children |
| Equalize estate among children | Insurance, will clauses, trusts, asset allocation | Equal value is not always equal treatment if assets differ in tax cost or liquidity |
| Second marriage/blended family | Marriage contract, trusts, beneficiary review, will update | Balance spouse protection and children’s inheritance |
| Separation/divorce | Update beneficiaries, powers of attorney, will, insurance, support planning | Legal advice is usually required |
Business Owner Planning
| Issue | Planning Tool | Exam Focus |
|---|
| Salary vs dividends | Remuneration planning | CPP, RRSP room, corporate/personal tax integration, cash flow |
| Retained earnings | Corporate investment strategy | Passive income tax issues, creditor exposure, investment policy |
| Key employee risk | Key person insurance | Business continuity, lender confidence, replacement cost |
| Shareholder death | Buy-sell agreement and insurance | Valuation, funding, control, tax consequences |
| Capital gains on business sale | Lifetime capital gains exemption may be relevant if conditions met | Do not assume eligibility without facts |
| Succession to children | Estate freeze, family trust, gradual sale | Control, tax, fairness, governance |
| Creditor risk | Separate assets, insurance, legal structures | Avoid relying on tax planning alone for asset protection |
Product and Strategy Selection: Common “Most Appropriate” Cues
| Cue in Question | Usually Points Toward | Why |
|---|
| Needs immediate liquidity and safety | Emergency fund, cashable GIC, high-interest savings, TFSA if room | Avoid market risk and withdrawal penalties |
| Wants tax deduction and retirement savings | RRSP | Deduction plus tax deferral |
| Wants flexibility and tax-free access | TFSA | No taxable withdrawal for qualified withdrawals |
| Wants permanent estate liquidity | Permanent life insurance | Death benefit can fund tax or equalization need |
| Temporary debt protection | Term life | Matches temporary liability at lower cost |
| Cannot tolerate investment loss | Guaranteed products, lower-risk allocation, annuity for income floor | Suitability overrides return target |
| Worried about outliving money | Annuity, delayed benefits, conservative withdrawal rate | Longevity risk management |
| Has large taxable estate | Estate freeze, insurance, charitable giving, trust planning | Liquidity and tax deferral/reduction |
| Wants to split income with spouse | Pension splitting, spousal RRSP, prescribed-rate loan | Must follow attribution and eligibility rules |
| Has concentrated employer shares | Diversification plan | Employment income and investment wealth are already linked |
High-Yield FP II Traps
| Trap | Why It Is Wrong | Exam-Safe Alternative |
|---|
| Recommending RRSP solely for tax refund | Refund is not the objective; after-tax wealth and future tax matter | Compare current vs future tax rate, liquidity, and goals |
| Ignoring insurance before investment planning | A death/disability event can destroy the plan | Address catastrophic risks first |
| Treating all retirement income equally | Tax and benefit effects differ | Sequence withdrawals by tax, benefit, and estate impact |
| Assuming beneficiary designations solve estate planning | Tax, liquidity, equalization, and incapacity issues remain | Coordinate will, designations, tax funding, and POAs |
| Selling investments without ACB review | Taxable gains/losses depend on ACB | Calculate ACB and tax result first |
| Ignoring inflation in retirement | Nominal income may lose purchasing power | Use real return or inflation-adjusted projections |
| Overusing permanent insurance | Higher premiums may impair cash flow | Match permanent insurance to permanent need |
| Failing to recommend professional referral | Legal documents and complex tax planning require specialists | Recommend lawyer/accountant/insurance specialist as appropriate |
| Assuming joint ownership is harmless | Can create tax and legal disputes | Clarify beneficial ownership and document intent |
| Choosing highest expected return | Suitability includes risk capacity and time horizon | Recommend risk-appropriate portfolio |
Quick Case Answer Template
Use this structure for constructed or scenario-heavy practice:
| Sentence | Purpose | Example Pattern |
|---|
| Identify issue | Shows you recognized the planning need | “The primary issue is retirement income sustainability after tax.” |
| Tie to fact | Anchors answer in the case | “The client has low liquidity and depends on income-tested benefits.” |
| State rule | Applies technical knowledge | “RRSP/RRIF withdrawals are taxable, while TFSA withdrawals are generally not taxable.” |
| Recommend | Gives the answer | “Use TFSA funds first for the short-term cash need.” |
| Explain trade-off | Shows judgment | “This preserves benefit eligibility but reduces future tax-free savings room until recontribution is allowed.” |
| Add follow-up | Covers implementation | “Confirm contribution room and review the withdrawal plan annually.” |
Final Review Checklist
Before the real CSI Financial Planning II (FP II) exam, confirm you can quickly answer:
- Which fact controls the recommendation: tax rate, liquidity, time horizon, risk capacity, or estate objective?
- Is the question asking for tax minimization, suitability, cash flow, risk reduction, or legal implementation?
- Does the strategy create taxable income, taxable capital gains, attribution, or benefit clawback exposure?
- Is a registered plan, non-registered account, insurance policy, trust, will, or pension option the best match?
- Are there missing facts that should be gathered before final advice?
- Does the recommendation require referral to a lawyer, accountant, insurance specialist, or estate professional?
- Can you explain one disadvantage of the recommended strategy?
Next step: complete timed FP II case questions and use this Quick Reference to review every missed item by issue, rule, calculation, and recommendation.