CPH — CSI Conduct and Practices Handbook Study Plan

A practical 7-, 14-, 30-, and 60/90-day Study Plan for Canadian Securities Institute CSI Conduct and Practices Handbook (CPH) candidates.

This Study Plan is for candidates preparing for the Canadian Securities Institute CSI Conduct and Practices Handbook (CPH), exam code CPH. It is built for a conduct, compliance, and applied-scenario exam: expect to spend more time on judgment, terminology, documentation, supervision, client facts, disclosure, and prohibited practices than on calculations.

Use this plan alongside the current Canadian Securities Institute materials and the current CPH syllabus. Treat the schedule below as a practical preparation framework, not as an official outline or guarantee of exam coverage.

Which plan should you use?

Time until examBest fitStudy time targetMain objectivePractice priority
7 daysYou have already read most of the material12-18 focused hoursFinal review and exam readinessMixed timed sets, missed-question repair, final mock
14 daysYou know some topics but need structure20-30 focused hoursClose gaps quickly and build applied judgmentTopic drills first, then mixed timed practice
30 daysYou are starting with reasonable study time35-55 focused hoursBalanced learning, review, and mock practiceTopic-by-topic mastery plus weekly mixed review
60/90 daysYou are starting early or studying around work50-90 focused hoursFull preparation with spaced repetitionRead, drill, review, and retest on a cycle

If you are not sure

Your situationChoose
You have not opened the materials and exam is within 7 daysUse the 7-day plan, but focus on high-yield conduct concepts and do not expect to master everything
You read the material once but remember littleUse the 14-day plan
You can study 5-8 hours per weekUse the 30-day plan if possible
You are working full time, have family obligations, or want lower stressUse the 60/90-day path
You have failed a prior attemptUse the 30-day or 60/90-day path and make the missed-question log the center of your plan

CPH study priorities

The CPH is best approached as an applied conduct and practices exam. Your goal is not only to recognize definitions, but to choose the proper conduct, documentation, disclosure, or supervisory response in a client or firm scenario.

Use the current CSI materials as the source of truth. For scheduling, organize your review around these practical buckets:

Study bucketWhat to masterHow to practice
Client facts and account informationKYC-style facts, client objectives, risk, time horizon, constraints, documentationScenario drills: identify missing facts before recommending action
Product and recommendation judgmentProduct knowledge, risk, suitability-style reasoning, client/product fitCompare “reasonable,” “incomplete,” and “clearly unsuitable” choices
Disclosure and documentationRelationship disclosure, conflicts, fees, communications, recordsDrill questions that ask what must be disclosed, recorded, or escalated
Conduct standardsEthical duties, prohibited practices, conflicts, fair dealingPractice “best next step” and “what should the representative do” questions
Trading and account activityOrder handling, authorization, complaints, suspicious or improper activityWork through sequence questions: receive fact, document, escalate, supervise
Supervision and complianceBranch/firm supervision, compliance review, escalation, internal controlsDistinguish representative duties from supervisor or firm duties
Regulatory vocabularyTerms, roles, complaint language, enforcement conceptsDaily recall cards and short explanation review
Applied exam judgmentSelecting the best answer under time pressureMixed timed sets and full mock exams

Daily practice rhythm

Use the same study rhythm most days. CPH preparation improves when you repeatedly connect rules to scenarios.

60-90 minute weekday session

TimeTaskOutput
5-10 minQuick recallWrite or recite key rules from yesterday without notes
20-30 minFocused reading or reviewOne narrow topic, not an entire chapter
20-30 minTopic drillAnswer questions immediately after review
10-15 minMissed-question reviewLog the rule, scenario cue, and reason for the miss
5 minCloseoutChoose tomorrow’s topic and mark weak items

2-3 hour weekend session

TimeTaskOutput
15 minWarm-up recallReview flashcards or error log
45-60 minNew or weak topic reviewSummarize rules in your own words
45-60 minPractice setTopic or mixed set, depending on phase
30-45 minExplanation reviewReview every missed and guessed question
15 minRetest planningSchedule the weak topic for retest in 2-4 days

Minimum effective day

If you only have 20-30 minutes, do not skip entirely.

  1. Review 5-10 missed-question log entries.
  2. Answer 10-15 targeted questions.
  3. Write one sentence explaining why each missed answer was wrong.
  4. Mark one topic for the next full session.

Missed-question review method

Do not only record the correct answer. The value is in identifying why your judgment failed.

Use an error log with these columns:

ColumnWhat to write
DateWhen you missed it
TopicExample: conflicts, supervision, account documentation, client facts
Scenario cueThe phrase or fact you should have noticed
My wrong reasonWhy the wrong answer looked attractive
Correct rule or principleThe rule, obligation, or decision standard
Better trigger“If I see this fact, I should think…”
Retest date24-72 hours later, then again in final week

Common CPH error types

Error typeWhat it looks likeFix
Rule unknownYou never learned the requirementReturn to the source material, then do a small topic drill
Distinction confusedYou mix up representative, supervisor, and firm responsibilitiesCreate a comparison table
Scenario cue missedYou knew the rule but ignored a key factUnderline client facts and action verbs while practicing
Best-answer errorMore than one option seemed plausibleAsk: which answer is most compliant, complete, and documented?
Over-readingYou added facts that were not in the questionChoose only from the facts provided
Memory lapseYou recognized the topic but could not recall the detailUse spaced flashcards and retest within 48 hours

When to use timed mock exams

Timed mock exams are most useful after you have enough content coverage to learn from the result. Use the current Canadian Securities Institute exam information to match timing and format as closely as possible.

StageMock useWhat to do after
Early diagnosticOptional short mixed setIdentify weak topics; do not overreact to the score
Mid-planOne timed mixed set or partial mockTest recall under pressure and expose timing issues
Final thirdFull timed mockReview every miss, guess, and slow question
Last 48 hoursAvoid heavy full mocks unless already plannedUse light review, error log, and confidence checks

Mock review rules

After every timed mock:

  1. Review missed questions first.
  2. Review guessed correct answers second.
  3. Review questions that took too long third.
  4. Assign each miss to a topic bucket.
  5. Re-study only the rules connected to your misses.
  6. Retest weak buckets within 48 hours.

A mock exam without explanation review is mostly a stamina exercise. The learning happens after the timer stops.

7-day final review plan

Use this plan if your exam is one week away. This is not the time to read everything slowly from the beginning. Prioritize the topics most likely to affect scenario judgment: client facts, suitability-style reasoning, disclosure, conflicts, documentation, supervision, and improper conduct.

DayFocusStudy actions
1Diagnostic and triageTake a mixed timed set. Build a ranked weak-topic list. Review explanations carefully.
2Client/account facts and documentationDrill scenarios involving client information, account opening, updates, records, and missing facts.
3Conduct, conflicts, and disclosureReview prohibited conduct, conflict handling, disclosure duties, and ethical decision points.
4Supervision and complianceDrill questions on escalation, supervisory responsibility, complaint handling, and firm controls.
5Timed mock or long mixed setSimulate exam conditions using the vendor-confirmed timing. Review all misses and guesses.
6Error-log repairRedo missed topics. Create one-page rule summaries for recurring mistakes. Stop adding nonessential new material.
7Light final reviewReview summaries, key distinctions, and exam logistics. Do not overload with new practice late in the day.

7-day rules

  • Stop broad new reading after Day 4 unless a topic is completely unknown.
  • Do not take multiple full mocks back-to-back if review quality drops.
  • Spend at least as much time reviewing explanations as answering questions.
  • Keep a short “must not forget” sheet for rules you repeatedly miss.
  • Sleep and timing discipline matter in the final 24 hours.

14-day focused plan

Use this plan if you have two weeks and need a concentrated path. The goal is to finish core content quickly, then shift to mixed application.

DayFocusStudy actions
1BaselineTake a short diagnostic set. List weak and unknown topics. Set a daily schedule.
2Client facts and account documentationReview client information, account records, updates, and documentation logic. Drill topic questions.
3Product knowledge and recommendation judgmentPractice matching client facts to risk, objectives, and product-related concerns.
4Disclosure and conflictsReview disclosure, conflict identification, and client communication scenarios.
5Conduct standardsDrill prohibited practices, ethical duties, improper actions, and best-response questions.
6Trading activity and account handlingPractice order, authorization, client instruction, and suspicious activity scenarios.
7Supervision and complianceReview escalation, supervision, complaint handling, and compliance vocabulary.
8Mixed review 1Take a timed mixed set. Build an updated error log.
9Weak-topic repairRe-study the two weakest areas and drill them separately.
10Mixed review 2Take another timed mixed set. Focus on pacing and decision quality.
11Full mock or long timed setSimulate exam conditions. Review misses, guesses, and slow questions.
12Error-log retestRedo weak topics from Days 8-11. Write rule summaries.
13Final mixed practiceUse a moderate timed set, not an exhausting cram session.
14Final reviewLight review, logistics, key distinctions, rest.

14-day study allocation

ActivityApproximate share
Focused topic review35%
Topic drills25%
Mixed timed practice20%
Missed-question review15%
Final logistics and light recall5%

Stop adding major new material after Day 11. From Day 12 onward, your main job is to stabilize performance and avoid repeating known errors.

30-day balanced plan

Use this plan if you want a practical balance between learning and testing. The first half builds coverage. The second half converts knowledge into exam judgment.

Week 1: Build the foundation

DayFocusStudy actions
1Setup and diagnosticReview the current syllabus. Take a short diagnostic. Create topic list and error log.
2Client factsStudy client information, objectives, risk, constraints, and documentation.
3Account documentationDrill account-opening and records scenarios.
4Product/recommendation judgmentPractice identifying whether more information, disclosure, or a different action is required.
5Review and drillRedo missed questions from Days 2-4.
6Longer study blockTopic set plus explanation review.
7Weekly mixed setTimed mixed set and error-log update.

Week 2: Conduct, disclosure, and trading scenarios

DayFocusStudy actions
8DisclosureReview disclosure requirements and client communication issues.
9ConflictsDrill conflict identification and response scenarios.
10Conduct standardsReview ethical duties and prohibited practices.
11Trading/account activityPractice orders, authorization, account activity, and escalation questions.
12Complaints and communicationReview complaint handling and communication standards.
13Mixed topic drillCombine Days 8-12 topics in one timed set.
14Weekly reviewRe-study weak areas and update summaries.

Week 3: Supervision, compliance, and applied judgment

DayFocusStudy actions
15Midpoint timed setTake a longer timed mixed set. Review deeply.
16SupervisionReview supervisory responsibilities and escalation.
17Compliance controlsPractice firm/branch compliance scenarios and regulatory vocabulary.
18Weak-topic repairRe-study your two weakest buckets.
19Scenario judgmentDrill “best next step” and “most appropriate action” questions.
20Mixed timed setFocus on pacing and answer discipline.
21Rest/light reviewFlashcards, error log, no heavy new material.

Week 4: Mock exams and final readiness

DayFocusStudy actions
22Full mock or long timed setSimulate exam timing. Mark guesses and slow questions.
23Mock reviewReview every missed and guessed question. Create a final weak-topic list.
24Weak area 1Targeted review and drill.
25Weak area 2Targeted review and drill.
26Mixed timed setConfirm improvement under time pressure.
27Final content repairReview only recurring errors and high-value distinctions.
28Final mock or moderate timed setUse if it will help confidence; otherwise do a shorter mixed set.
29Final reviewError log, summaries, key conduct rules, logistics.
30Light dayBrief recall, rest, exam-day plan.

30-day rules

  • Begin mixed practice by the end of Week 1.
  • Use at least one full timed mock or long timed set in Week 4.
  • Stop broad new learning around Day 24.
  • From Day 25 onward, focus on known weaknesses, pacing, and decision rules.

60/90-day full preparation path

Use this path if you are starting early, studying around work, or want more spaced repetition. The 60-day version compresses each phase. The 90-day version gives more review and retest time.

Phase overview

Phase60-day timing90-day timingGoal
Phase 1: Orientation and first passDays 1-20Days 1-30Build basic understanding of all major topics
Phase 2: Topic masteryDays 21-38Days 31-60Drill each topic and build the error log
Phase 3: Mixed applicationDays 39-52Days 61-78Convert topic knowledge into scenario judgment
Phase 4: Final reviewDays 53-60Days 79-90Timed mocks, repair, and exam readiness

Phase 1: Orientation and first pass

Weekly taskActions
Set up materialsConfirm current CSI materials, exam appointment timing, and study calendar
Read activelyFor each section, write a short “what conduct problem is this solving?” summary
Build vocabularyCreate flashcards for regulatory terms, roles, duties, and documentation concepts
Start light drillsUse small topic sets after each reading session
Keep an error logBegin logging misses immediately, even if you are early in the plan

Do not try to memorize everything on the first pass. Your goal is to understand the structure of the conduct rules and where each topic fits.

Phase 2: Topic mastery

Topic cycleStudy sequence
Client facts and account informationReview rules, drill scenarios, log missing-fact errors, retest
Product and recommendation judgmentCompare client objectives, risk, and product concerns in scenario questions
Disclosure and conflictsPractice identifying what must be disclosed, documented, or escalated
Conduct standardsDrill prohibited practices and ethical response questions
Trading and account activityWork through order, authorization, and account-handling scenarios
Supervision and complianceSeparate representative, supervisor, and firm responsibilities
Complaints and communicationReview complaint processes, client communication, and documentation logic

For each topic, complete this loop:

  1. Read or review the topic.
  2. Write a one-page summary in plain language.
  3. Complete a targeted question set.
  4. Review explanations.
  5. Add errors to your log.
  6. Retest the topic 2-4 days later.

Phase 3: Mixed application

This is where many candidates improve the most. Once topics are mixed together, you must recognize the issue without being told the chapter name.

Practice typeFrequencyPurpose
Mixed timed sets2-3 times per weekBuild recognition and pacing
Error-log review3-5 times per weekPrevent repeat mistakes
Topic repairAs neededFix weak areas exposed by mixed sets
Short recall sessionsDaily if possibleKeep vocabulary and distinctions fresh
Full mock or long timed set1-2 during this phaseTest endurance and exam strategy

Phase 4: Final review

Day rangeFocusActions
Final 10-14 daysTimed practice and repairUse full mocks or long timed sets, then review deeply
Final 7 daysStabilizeUse the 7-day final review structure above
Final 3 daysNo broad new materialReview summaries, error log, and high-value distinctions
Final 24 hoursLight review onlyConfirm logistics, sleep, and timing plan

How to review explanations

Explanation review is not passive reading. Use it to sharpen decision rules.

For every missed or guessed question, ask:

  1. What topic was actually being tested?
  2. Which fact in the scenario controlled the answer?
  3. Did I choose an answer that was incomplete, too aggressive, too passive, or not documented?
  4. Was the correct answer a representative action, supervisor action, firm action, or client communication step?
  5. What phrase should trigger the correct rule next time?

Create comparison notes

CPH questions often reward distinctions. Build short comparison tables like these:

DistinctionAsk yourself
Disclosure vs approvalDoes the client only need information, or must the firm/supervisor approve something?
Representative vs supervisorWho has the duty to act in this scenario?
Missing information vs unsuitable actionIs the problem lack of facts, or is the action clearly inappropriate?
Documentation vs escalationIs recording enough, or does the issue require review or escalation?
Conflict identified vs conflict managedHas the conflict merely appeared, or has it been properly addressed?

Practice schedule by study time available

If you have 3-5 hours per week

DayTask
Session 1Focused topic review plus 10-20 questions
Session 2Continue topic review plus missed-question log
Session 3Mixed set or retest weak topic
Weekend optionalLonger explanation review

Use the 60/90-day path if possible.

If you have 6-10 hours per week

DayTask
2 weekdaysTopic review and drills
1 weekdayError-log review and retest
Weekend day 1Longer topic block
Weekend day 2Mixed timed practice

The 30-day plan is realistic for many candidates at this pace.

If you have 12+ hours per week

Day typeTask
Heavy daysNew topic review and large question sets
Medium daysMixed timed practice and explanation review
Light daysFlashcards, error log, and rule summaries

This pace can support a 14-day focused plan if you already have some familiarity.

Final-week rules

Use these rules during the last week regardless of plan length.

RuleWhy it matters
Stop broad new content 48-72 hours before the examNew material can crowd out stable recall
Review explanations more than notesExplanations show how rules are tested
Redo missed questions after a delayImmediate review can create false confidence
Practice mixed scenariosThe exam will not label questions by your study chapter
Mark guesses during practiceA guessed correct answer is still a weakness
Simulate timing at least onceYou need a pacing plan before exam day
Protect sleepConduct scenarios require careful reading and judgment

Exam-readiness checks

You are not ready just because you have finished reading. Use these checks before exam day.

Readiness checkYes/No
I can explain the main conduct duties in plain language without notes
I can identify missing client facts in a scenario
I can distinguish disclosure, documentation, approval, and escalation
I can separate representative, supervisor, and firm responsibilities
I can explain why my wrong answers are wrong
My recent mixed timed practice is stable, not wildly inconsistent
I have reviewed all recurring error-log themes
I know my timing plan for the exam
I have stopped trying to learn every minor detail at the last minute
I have confirmed exam logistics and required identification/instructions

What to do next

Pick the plan that matches your exam date, schedule your first three study sessions, and start with a diagnostic practice set. After that, let your missed-question log drive the rest of your CPH review: study the rule, drill the scenario, review the explanation, and retest until the mistake stops repeating.

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