SK0-006 — CompTIA Server+ V6 Cheat Sheet

Cheat sheet: exam-prep reference for CompTIA Server+ V6 (SK0-006): server hardware, storage, networking, administration, security, disaster recovery, and troubleshooting.

Use the tables for a quick pre-exam check. Expand a topic’s notes for explanations, examples, and additional distinctions.

Scope and study context

Focus your review on these exam behaviors:

  • Identify the best server component, storage design, network service, or security control for a scenario.
  • Distinguish redundancy, backup, clustering, replication, and disaster recovery.
  • Troubleshoot from symptoms using logs, metrics, hardware indicators, and change history.
  • Apply least privilege, secure configuration, patching, monitoring, and documentation practices.
  • Recognize when a technology is used, not just what it is called.

This page is IT Mastery review support. It is not affiliated with CompTIA. The goal is to help you connect core server administration knowledge to original practice questions and exam-style decision making.

  1. Scan the tables first. Identify weak areas: RAID, networking, server hardening, virtualization, backups, and troubleshooting.
  2. Turn each weak area into topic drills. Do not only reread notes; answer questions until you can explain why wrong options are wrong.
  3. Use detailed explanations. For SK0-006, the explanation is often more valuable than the answer because many questions test tradeoffs.
  4. Finish with mixed mock exams. Server issues rarely stay in one topic. A storage failure may involve RAID, logs, firmware, backups, and business continuity.

Server Hardware Reference

Server Form Factors and Use Cases

Form factorBest fitStrengthsWatch for
Tower serverSmall office, branch, non-rack environmentSimple deployment, less rack dependencyLess dense, may lack redundant infrastructure
Rack serverData center, server room, standardized deploymentScalable, good cable/power organizationRequires rack, rails, airflow planning
Blade serverHigh-density compute with shared chassisCentralized power, cooling, networkingChassis dependency, vendor ecosystem
Modular / composableFlexible pools of compute, storage, networkResource pooling and automationComplexity, management tooling reliance
Edge serverRemote site, low-latency workloadsLocal processing near users/devicesPhysical security, limited hands-on support
Notes and examples

Core Components

ComponentExam-relevant detailsCommon trap
CPUSockets, cores, threads, cache, virtualization extensions, thermal designMore cores do not fix storage or network bottlenecks
MemoryECC, registered/buffered DIMMs, speed compatibility, channel population rulesMixing unsupported DIMM types can prevent boot or reduce performance
System boardChipset, firmware, expansion slots, TPM, BMC/OOB managementFirmware settings can disable devices or virtualization features
PSURedundant supplies, hot-swap, power capacity, separate circuitsRedundant PSUs should not feed the same single point of power failure
Fans/coolingAirflow direction, hot/cold aisles, sensors, thermal shutdownCable clutter and blanking-panel gaps can create hotspots
Expansion cardsNICs, HBAs, RAID controllers, GPUs, acceleratorsPCIe slot lane/speed compatibility matters
BMC/OOBIPMI, iLO, iDRAC-style functions, remote console, power controlOOB networks must be secured like administrative networks

Memory Concepts

TermMeaningWhy it matters
ECCDetects and corrects certain memory errorsCommon server reliability requirement
Registered/buffered DIMMUses a register to reduce electrical loadSupports larger memory configurations
Unbuffered DIMMCommon in desktops/smaller systemsOften not supported in enterprise servers
Memory channelParallel path between CPU and DIMMsBalanced channel population improves bandwidth
NUMAMemory locality across CPU socketsPoor VM or workload placement can reduce performance
Memory mirroringDuplicates memory contents for fault toleranceReduces usable capacity
Memory sparingReserves memory to replace failing memory regionsCapacity tradeoff for resilience

Server platforms and form factors

Component/conceptReview pointDecision rule
Rack serverStandard data center form factor; measured in rack unitsGood for scalable, centralized environments
Tower serverStandalone chassisGood for small offices or low-density deployments
Blade serverHigh-density modular server in chassisWatch shared chassis dependencies: power, cooling, networking
Hot-swappable componentCan be replaced without shutting down if supportedConfirm the component and platform support hot-swap
Redundant componentDuplicate component for availabilityRedundancy reduces downtime but does not remove maintenance risk
Out-of-band managementDedicated management path independent of OSUseful when OS/network services are down

CPU, memory, and motherboard review

TopicHigh-yield points
CPU socketsMatch CPU generation, socket, chipset, firmware, and supported memory type
Cores vs threadsMore cores help parallel workloads; threads are logical execution paths
NUMAMemory access may be faster when local to a CPU socket; relevant in multi-socket servers and virtualization
CPU virtualization supportRequired or helpful for hardware-assisted virtualization features
ECC memoryDetects and corrects many memory errors; common in servers
RDIMM/LRDIMM/UDIMMDo not mix unsupported memory types; follow vendor population rules
Memory channelsBalanced population improves performance
Firmware/BIOS/UEFIControls hardware initialization, boot order, security options, virtualization options
TPMHardware root of trust used for measured boot, encryption key protection, and platform integrity features

Power and cooling

ItemWhat to remember
Redundant PSUUsually supports continued operation after one PSU failure if load capacity is adequate
UPSProvides temporary power and graceful shutdown capability
PDUDistributes power in rack environments; may be metered or managed
CoolingAirflow direction, blanking panels, cable management, and ambient temperature matter
Environmental monitoringWatch temperature, humidity, airflow, smoke, water, and power events

Hardware mistake patterns

  • Installing unsupported RAM because the speed or capacity “looks compatible.”
  • Forgetting to update firmware before troubleshooting known hardware compatibility issues.
  • Replacing a failed part without checking logs, indicators, firmware, or environmental causes.
  • Assuming redundant power works when both PSUs are plugged into the same failed power source.
  • Ignoring server vendor hardware compatibility lists for HBAs, NICs, drives, and firmware.

Storage Cheat Sheet

Storage Media and Interfaces

TechnologyChoose whenNotes
HDDCapacity-sensitive, sequential workloads, lower cost per capacityHigher latency than SSD/NVMe
SATA SSDGeneral-purpose solid-state storageUsually lower performance than SAS/NVMe enterprise options
SAS HDD/SSDEnterprise server storage, dual-port paths, reliability featuresCommon with hardware RAID and backplanes
NVMeLow-latency, high-IOPS workloadsUses PCIe; excellent for databases and virtualization
M.2Compact internal storageCheck thermal and enterprise durability requirements
U.2/U.3Hot-swap-capable NVMe in server baysMore server-friendly than consumer M.2
TapeLong-term retention, offline backup, archivalSlow restores; strong ransomware isolation when offline
Notes and examples

DAS, NAS, and SAN

Storage typeDescriptionBest forExam distinction
DASDirect-attached storage inside or cabled to one serverLocal performance, simple deploymentsNot inherently shared
NASFile-level storage over networkSMB/NFS shares, user files, shared repositoriesClients access files
SANBlock-level storage over dedicated or converged fabricDatabases, virtualization datastores, clusteringServers see LUNs as disks
Object storageData stored as objects with metadataCloud-native apps, backups, large unstructured dataAccessed through APIs, not mounted like a local disk

RAID Selection Matrix

RAID levelMinimum disksUsable capacity patternFault tolerancePerformance profileUse when
RAID 02Sum of disksNoneHigh read/writeTemporary data only; never for resilience
RAID 12Size of one disk per mirrorOne disk per mirror setGood read, normal writeOS volumes, simple redundancy
RAID 53Total minus one diskOne diskGood read, parity write penaltyRead-heavy workloads with moderate capacity efficiency
RAID 64Total minus two disksTwo disksGood read, larger parity write penaltyLarger arrays where rebuild risk matters
RAID 104About half totalOne disk per mirror pairStrong read/writeDatabases, virtualization, high performance plus resilience
Hot spareAdditional diskNot active capacitySpeeds rebuild startN/AReduce time exposed after disk failure

High-yield RAID traps

  • RAID is availability, not backup. It does not protect against deletion, corruption, ransomware, or site loss.
  • Rebuilds stress remaining disks and reduce performance.
  • Hardware RAID uses a controller; software RAID uses the OS or hypervisor.
  • Battery-backed or flash-backed write cache protects cached writes during power loss.
  • Replacing the wrong disk in a degraded array can cause data loss.

Storage Networking Terms

TermMeaningKey distinction
HBAHost bus adapter for storage connectivityCommon with Fibre Channel or SAS
RAID controllerManages RAID sets and cachePresents logical volumes to OS
LUNLogical unit presented by SANServer treats it like block storage
WWN / WWPNFibre Channel identifiersSimilar role to unique network identity
iSCSISCSI commands over TCP/IPUses standard IP networks; secure and isolate it
Fibre ChannelDedicated storage fabricHigh performance, specialized switches/HBAs
FCoEFibre Channel over EthernetRequires compatible converged infrastructure
MultipathingMultiple paths to storageImproves availability and can balance I/O
Thin provisioningAllocates storage on demandRisk of overcommit if not monitored
Thick provisioningAllocates storage up frontPredictable capacity reservation
SnapshotPoint-in-time copy or referenceUseful for rollback; not a full backup by itself

Drive and interface basics

TechnologyTypical useExam-relevant distinction
SATACost-effective local storageLower enterprise feature set than SAS in many server contexts
SASEnterprise server storageDual-port capability, reliability features, common in arrays
NVMeHigh-performance SSD over PCIeMuch lower latency than SATA/SAS SSDs
HDDCapacity-focused storageMechanical latency; watch failure and rebuild times
SSDPerformance-focused storageEndurance, write amplification, and firmware matter
HBAConnects server to storage devices/arraysMay expose disks directly or connect to SAN
RAID controllerManages RAID setsCache protection is important for write-back cache

RAID levels

RAID levelMinimum disksCapacity conceptFault toleranceBest-fit ideaTrap
RAID 02Sum of disksNonePerformance onlyOne disk failure loses array
RAID 12Size of one disk per mirrorOne disk per mirror setSimple redundancyNot capacity-efficient
RAID 53Total minus one diskOne diskRead-heavy, capacity-consciousRisky during long rebuilds
RAID 64Total minus two disksTwo disksBetter protection than RAID 5More write penalty
RAID 104Half of totalOne disk per mirror pairPerformance plus redundancyNeeds more disks

Important distinction: RAID is availability technology, not backup technology. RAID may protect against a disk failure, but it does not protect against deletion, corruption, ransomware, failed updates, or site loss.

Storage architecture

ArchitectureMeaningHigh-yield notes
DASDirect-attached storageSimple, local, limited sharing
NASFile-level network storageCommon protocols include SMB and NFS
SANBlock-level storage networkCommon technologies include iSCSI and Fibre Channel
Object storageStores objects with metadataOften used for scale-out and cloud-style storage
LUNLogical unit presented from storageHosts see LUNs as block devices
Thin provisioningAllocates physical storage as usedMonitor oversubscription carefully
Thick provisioningAllocates storage upfrontPredictable allocation, less flexible
MultipathingMultiple paths to storageProvides path redundancy and sometimes load balancing
Zoning/maskingControls SAN visibility/accessDo not expose all storage to all hosts

Storage troubleshooting clues

SymptomLikely areas to check
Slow disk performanceLatency, queue depth, failed disk, rebuild, controller cache, path failure
Host cannot see LUNZoning, masking, initiator IQN/WWN, multipath, HBA driver, cabling
RAID degradedIdentify failed disk, check hot spare, verify rebuild status, replace supported disk
File share unavailableNetwork path, DNS, permissions, service status, storage capacity
Unexpected low capacityRAID overhead, formatting, snapshots, thin provisioning reserve, vendor capacity units

Server Networking Reference

Network Services and Protocols

Service/protocolCommon port(s)Used forExam notes
SSHTCP 22Secure remote shellPrefer keys/MFA where possible
TelnetTCP 23Legacy remote shellInsecure; avoid except legacy troubleshooting
SMTPTCP 25, 587, 465Mail transfer/submission587 commonly for authenticated submission
DNSTCP/UDP 53Name resolutionTCP often for zone transfers/large responses
DHCPUDP 67/68Automatic IP configurationRelay/IP helper needed across subnets
HTTPTCP 80Web trafficRedirect to HTTPS where appropriate
HTTPSTCP 443Encrypted web trafficCertificate trust and hostname match matter
KerberosTCP/UDP 88Ticket-based authenticationTime synchronization is critical
POP3TCP 110/995Mail retrieval995 is encrypted POP3S
IMAPTCP 143/993Mail access/sync993 is encrypted IMAPS
NTPUDP 123Time synchronizationImportant for logs, Kerberos, certificates
LDAPTCP/UDP 389Directory queriesUse LDAPS or StartTLS for protection
LDAPSTCP 636LDAP over TLSCertificate trust required
SMB/CIFSTCP 445Windows file/printer sharingCommon target for lateral movement
SNMPUDP 161/162Monitoring and trapsPrefer secure versions and restricted sources
RDPTCP/UDP 3389Windows remote desktopRestrict, monitor, and protect with MFA/VPN
NFSTCP/UDP 2049Unix/Linux file sharingExport permissions are critical
iSCSITCP 3260Block storage over IPIsolate and secure storage networks
SyslogUDP/TCP 514, TLS 6514Log forwardingCentralize logs for correlation
Notes and examples

VLANs, Trunks, and Segmentation

ConceptMeaningUse case
Access portCarries one untagged VLANServer NIC for a single network
Trunk portCarries multiple tagged VLANsHypervisor host, router, firewall, switch uplink
Native VLANUntagged VLAN on a trunkMisconfiguration can cause security issues
Management VLANAdmin interfaces and OOB accessRestrict access tightly
Storage VLANiSCSI/NFS/storage trafficReduce contention and exposure
DMZSemi-trusted network zonePublic-facing services isolated from internal systems
East-west trafficServer-to-server trafficImportant for microsegmentation
North-south trafficClient-to-server or internet-to-data-center trafficCommon firewall/load-balancer path
MethodPurposeKey requirement
Active/passive failoverOne NIC active, one standbySwitch support often simpler
Active/active load balancingMultiple NICs carry trafficAlgorithm and switch compatibility matter
LACP / 802.3adStandards-based link aggregationSwitch ports must be configured as a group
Switch-independent teamingHost controls failover/load distributionLess switch configuration, fewer aggregation benefits
SR-IOVVM direct access to NIC capabilitiesImproves performance, may reduce mobility features

Common trap: NIC teaming improves availability and aggregate throughput, but one flow may not exceed the speed of a single physical link depending on hashing and configuration.

Load Balancing Patterns

PatternDescriptionChoose when
Layer 4 load balancingBalances TCP/UDP connectionsFast transport-level distribution
Layer 7 load balancingUses HTTP headers, paths, cookiesApplication-aware routing
Round robinRotates requests across targetsSimple distribution
Least connectionsSends to server with fewer active connectionsUneven session duration
Source IP persistenceSame client IP goes to same backendBasic session stickiness
Cookie persistenceApplication/session stickiness via cookieWeb apps needing session affinity
Active/passiveStandby node waits for failoverSimpler resilience
Active/activeMultiple nodes serve trafficBetter capacity utilization

Core network concepts

ConceptWhat to know
IP addressLogical address assigned to an interface
Subnet mask/prefixDefines network vs host portion
Default gatewayRoute used for off-subnet traffic
DNSName-to-address resolution; critical for authentication and services
DHCPDynamic address assignment; servers often use static or reserved addresses
NTPTime synchronization; important for logs, certificates, authentication, and clustering
VLANLayer 2 segmentation
Trunk portCarries multiple VLANs using tagging
Access portCarries one VLAN, usually untagged
MTUMaximum frame size; mismatch can cause fragmentation or connectivity problems
Jumbo framesLarger MTU; must be supported end-to-end
NIC teaming/bondingRedundancy and/or throughput depending on mode
LACPDynamic link aggregation; requires switch support/configuration

Common ports and protocols

PortProtocol/serviceReview note
22SSHSecure remote shell and administration
25SMTPMail transfer
53DNSName resolution
67/68DHCPAddress assignment
80HTTPUnencrypted web traffic
88KerberosAuthentication in many enterprise environments
123NTPTime synchronization
135Microsoft RPCWindows service communication
139/445SMB/CIFSWindows file sharing
143IMAPMail retrieval
161/162SNMPMonitoring and traps
389LDAPDirectory queries
443HTTPSEncrypted web traffic
445SMBFile/printer sharing and admin shares
514SyslogCentralized logging
636LDAPSLDAP over TLS
3389RDPWindows remote desktop
3260iSCSIBlock storage over IP

Server networking decision rules

  • If name-based access fails but IP access works, check DNS first.
  • If off-subnet traffic fails, check default gateway, route table, firewall, and VLAN.
  • If one server cannot connect but others can, compare IP, subnet, gateway, DNS, VLAN, firewall, and host routes.
  • If performance is inconsistent, check duplex/speed negotiation, MTU mismatch, NIC drivers, switch errors, and congestion.
  • If storage over IP is unstable, check dedicated VLANs, jumbo frame consistency, multipathing, latency, and packet loss.
  • If time-sensitive authentication fails, check NTP and clock skew.

Virtualization, Containers, and Hybrid Infrastructure

Virtualization Decision Table

ConceptMeaningExam focus
Type 1 hypervisorRuns directly on hardwareEnterprise server virtualization
Type 2 hypervisorRuns on a host OSLab, desktop, testing
VMFull virtual machine with virtual hardwareStrong isolation, OS flexibility
ContainerProcess-level isolation using shared kernelLightweight app deployment
vSwitchVirtual switch inside hypervisorConnects VMs to networks/VLANs
DatastoreStorage location for VM files/disksPerformance and redundancy matter
TemplatePreconfigured VM imageStandardized deployment
CloneCopy of a VMUseful for testing or rapid provisioning
SnapshotVM point-in-time stateShort-term rollback; not a backup
Live migrationMove running VM between hostsRequires shared/compatible resources
HA clusterRestarts workloads after host failureNot the same as application-level clustering
Notes and examples

VM Resource Sizing Traps

SymptomPossible causeWhat to check
High CPU ready/waitOvercommitted host CPUvCPU allocation, host utilization
Guest reports low memoryVM underallocated or ballooning/swappingHypervisor memory metrics
Poor disk latencyDatastore contentionIOPS, latency, queue depth, noisy neighbors
Network dropsvSwitch/VLAN/NIC teaming issueVLAN tags, MTU, uplinks, logs
Failed migrationCPU compatibility, network/storage mismatchCluster settings and host compatibility

Containers vs VMs

Use containers whenUse VMs when
App is stateless or cloud-nativeDifferent OS kernels are needed
Fast scaling and deployment matterStronger isolation boundaries are required
Image-based deployment is matureLegacy apps need full OS dependencies
Orchestration is availableTraditional administration model is preferred

Operating System Administration

Windows and Linux Administration Equivalents

TaskWindows examplesLinux examples
View IP configurationipconfig, Get-NetIPConfigurationip addr, nmcli
Test connectivityping, tracert, Test-NetConnectionping, traceroute, tracepath
View listening portsnetstat, Get-NetTCPConnectionss -tulpen, netstat
Manage servicesServices console, Get-Service, Restart-Servicesystemctl status/start/stop
View logsEvent Viewer, Get-WinEventjournalctl, /var/log/*
Disk/volume infoDisk Management, Get-Disk, Get-Volumelsblk, df -h, du -sh
Process monitoringTask Manager, Resource Monitortop, htop, ps, pidstat
Package updatesWindows Update, vendor toolsapt, dnf, yum, zypper
PermissionsNTFS ACLs, share permissionsPOSIX mode bits, ACLs, ownership
Scheduled tasksTask Schedulercron, systemd timers
Notes and examples

High-Value Commands

## Windows: service, network, and log checks
Get-Service | Where-Object Status -ne "Running"
Test-NetConnection server01 -Port 443
Get-NetIPConfiguration
Get-WinEvent -LogName System -MaxEvents 20
Get-Volume
## Linux: service, network, disk, and log checks
systemctl status nginx
ss -tulpen
ip route
df -h
lsblk
journalctl -u nginx --since "1 hour ago"

File Systems and Sharing

ItemWindowsLinux/UnixExam focus
Common file systemsNTFS, ReFSext4, XFS, Btrfs, ZFSFeatures, compatibility, resilience
File sharingSMB/CIFSNFS, SMBAuthentication and permissions
PermissionsNTFS ACLs and share ACLsOwner/group/other, ACLsEffective access can be cumulative/restrictive
MountingDrive letters, mount points/etc/fstab, mountPersistent mounts need correct identifiers/options
QuotasUser/folder/volume quotasFilesystem/user quotasPrevent one user/app from consuming all capacity

Permission trap: For Windows file shares, effective access is constrained by both share permissions and NTFS permissions. The most restrictive combination often determines access.

Windows and Linux administration themes

TaskWindows examplesLinux examplesWhat SK0-006-style questions often test
Service managementServices console, PowerShellsystemctl, serviceStart/stop/restart, startup behavior, dependency failures
LogsEvent Viewer, Windows logsjournalctl, /var/logFinding evidence before changing settings
Users/groupsLocal Users and Groups, AD toolsuseradd, groupadd, passwdLeast privilege and group-based access
PermissionsNTFS permissions, share permissionschmod, chown, ACLsEffective access, inheritance, ownership
Package/patchingWindows Update, WSUS, vendor toolsapt, dnf/yum, zypperTest, approve, deploy, rollback
SchedulingTask Schedulercron, systemd timersAutomation and recurring maintenance
ScriptingPowerShellBash/PythonRepeatable administration and safe automation
PerformancePerformance Monitortop, ps, iostat, vmstatCPU, memory, disk, and network baselines

Permissions review

Permission conceptHigh-yield note
Least privilegeGrant only what is needed for the role
Group-based accessEasier to manage than direct user permissions
InheritancePermissions may flow from parent folders/objects
Explicit denyOften overrides allow rules; use carefully
OwnershipOwners may be able to change permissions depending on platform
Share vs file permissionsEffective access may be the most restrictive combination
Privilege escalationAvoid giving admin/root rights for routine tasks

Patch and change management

Good SK0-006 answers usually prefer controlled change over ad hoc fixes:

  1. Identify the risk or vulnerability.
  2. Verify applicability and compatibility.
  3. Test in a non-production or limited environment when feasible.
  4. Schedule maintenance and notify stakeholders.
  5. Back up or confirm rollback options.
  6. Apply the update.
  7. Validate services.
  8. Document the change.

Useful command review

NeedWindowsLinux
IP configurationipconfig, Get-NetIPConfigurationip addr, nmcli
Connectivity testping, Test-NetConnectionping, traceroute, tracepath
Route tableroute print, Get-NetRouteip route
DNS lookupnslookup, Resolve-DnsNamedig, nslookup, host
Listening portsnetstat, Get-NetTCPConnectionss, netstat
ProcessesTask Manager, Get-Processps, top, htop
Servicesservices.msc, Get-Servicesystemctl
LogsEvent Viewer, Get-EventLogjournalctl, tail
Disk usageDisk Management, Get-Volumedf, du, lsblk
Filesystem checkchkdskfsck
Permissionsicaclschmod, chown, getfacl, setfacl

Identity, Access, and Secure Administration

Authentication and Authorization

ConceptMeaningUse when
AuthenticationProves identityLogin, service account validation
AuthorizationGrants permitted actionsFile access, admin role, API permission
Accounting/auditingRecords activityCompliance, investigations, nonrepudiation
Local accountExists on one systemBreak-glass or isolated systems
Directory accountCentralized identityEnterprise access management
Service accountRuns an application/serviceUse least privilege and rotate credentials
Privileged accountAdmin-level permissionsProtect with MFA, logging, separation
RBACPermissions based on roleScalable access management
ACLObject-specific allow/deny entriesFile, folder, network, or object control
Notes and examples

Common Identity Protocols

ProtocolPurposeImportant distinction
LDAPDirectory query/updateNot inherently encrypted unless protected
LDAPS / StartTLSEncrypted LDAPRequires certificate trust
KerberosTicket-based authenticationTime skew causes failures
RADIUSCentralized network authenticationCommon for VPN, wireless, network devices
TACACS+Device administration AAASeparates authentication, authorization, accounting
SAMLBrowser-based federationCommon for SSO to web apps
OAuth / OIDCDelegated authorization / identity layerCommon for modern app authentication
SSH keysKey-based remote administrationProtect private keys and disable weak access

Secure Administration Checklist

  • Use least privilege; avoid daily use of full administrator/root accounts.
  • Require MFA for privileged and remote access where supported.
  • Use named admin accounts instead of shared admin accounts.
  • Disable or rename default accounts where appropriate.
  • Restrict management interfaces to management networks or VPNs.
  • Use secure protocols: SSH, HTTPS, LDAPS, SNMPv3, TLS-protected syslog where supported.
  • Store secrets in approved secret-management tools, not scripts or plain-text files.
  • Log administrative actions centrally.
  • Review permissions and group membership regularly.
  • Use break-glass accounts carefully, monitor them, and protect credentials offline.

Security Controls and Hardening

Control Types

Control typeExamplesPurpose
AdministrativePolicies, procedures, training, change controlDirect human and process behavior
TechnicalFirewalls, ACLs, encryption, MFA, EDREnforce security through systems
PhysicalLocks, cameras, badges, cages, guardsProtect facilities and equipment
PreventiveHardening, access control, patchingStop incidents before they occur
DetectiveLogs, IDS, alerts, file integrity monitoringIdentify suspicious activity
CorrectiveRestore from backup, reimage, patchRecover after an issue
CompensatingAlternate control when primary is not feasibleReduce risk when ideal control cannot be used
Notes and examples

Server Hardening Matrix

AreaHardening actionWhy it matters
FirmwareUpdate firmware, protect setup access, enable Secure Boot where appropriateReduces low-level attack surface
OSRemove unused roles/features, patch regularlyFewer exploitable services
AccountsDisable unused accounts, enforce strong authenticationReduces credential risk
ServicesStop and disable unnecessary servicesReduces listening ports
NetworkHost firewall, segmentation, restrict admin portsLimits lateral movement
FilesLeast-privilege ACLs, integrity monitoringProtects sensitive data
LogsCentralize and protect logsAttackers often tamper with local logs
EncryptionTLS in transit, encryption at restProtects data exposure
Anti-malware/EDRDeploy, update, monitorDetects known and suspicious activity
ConfigurationBaselines, drift detectionFinds unauthorized changes

Certificate and TLS Pitfalls

SymptomLikely causeCheck
Browser warningExpired, untrusted, or mismatched certificateCN/SAN, chain, expiration, trust store
TLS handshake failureProtocol/cipher mismatchSupported TLS versions and cipher suites
LDAPS failureDirectory server certificate issueCertificate chain and hostname
Mutual TLS failureClient cert missing/untrustedClient certificate mapping and CA trust
Intermittent cert errorsLoad-balanced nodes differCert installed consistently on all nodes

Security principles

PrincipleServer+ relevance
ConfidentialityProtect data from unauthorized disclosure
IntegrityPrevent or detect unauthorized modification
AvailabilityKeep systems and services operational
Least privilegeMinimize permissions and admin access
Defense in depthLayer physical, network, host, app, and data controls
Secure by defaultDisable unnecessary services and default accounts
AccountabilityUse logging, auditing, and named accounts

Hardening checklist

AreaHigh-yield actions
AccountsDisable unused/default accounts, enforce strong authentication, use MFA where appropriate
PrivilegesUse RBAC, separate admin accounts, avoid shared admin credentials
ServicesDisable unnecessary services, close unused ports
NetworkHost firewall, segmentation, secure management networks
Remote accessPrefer encrypted protocols such as SSH/HTTPS; restrict RDP/management access
PatchingApply OS, firmware, hypervisor, driver, and application updates through change control
EncryptionProtect data at rest and in transit where required
Boot integrityUse UEFI security features, secure boot, TPM-backed protections where applicable
LoggingCentralize logs, protect logs from tampering, monitor alerts
Physical securityLocks, badges, cameras, cages, console access control
BaselinesCompare current state to approved secure configuration

Authentication and directory concepts

ConceptWhat to remember
AuthenticationProves identity
AuthorizationDetermines allowed actions
Accounting/auditingRecords activity
LDAP/LDAPSDirectory access; LDAPS adds encryption
KerberosTicket-based authentication; time synchronization matters
MFACombines factors to reduce credential-only risk
SSOOne authentication event grants access to multiple services
FederationTrust relationship across identity providers/domains
Service accountAccount used by services; should have limited, documented privileges

Certificate and encryption traps

  • An encrypted protocol does not help if the certificate is expired, untrusted, mismatched, or using the wrong name.
  • Self-signed certificates may be acceptable in labs but usually create trust and management issues.
  • Private keys must be protected; losing a key can break decryption or service identity.
  • Encryption at rest does not replace access control.
  • TLS protects traffic in transit, not necessarily data once stored or processed.

Backup, Resilience, and Disaster Recovery

Key Metrics

MetricMeaningExam use
RTORecovery Time Objective: maximum acceptable time to restore serviceDetermines recovery architecture
RPORecovery Point Objective: maximum acceptable data loss measured in timeDetermines backup/replication frequency
MTTRMean Time To Repair/RecoverMeasures restoration speed
MTBFMean Time Between FailuresReliability indicator
SLAService Level AgreementDefines expected service commitments
MTTDMean Time To DetectDetection speed for failures/incidents
Notes and examples\[ \text{Availability} = \frac{\text{Uptime}}{\text{Total time}} \times 100 \]

Backup Types

Backup typeWhat it copiesRestore characteristicsUse when
FullAll selected dataSimplest restoreBaseline or smaller data sets
IncrementalChanges since last backup of any typeRestore needs last full plus incrementalsSave backup time/storage
DifferentialChanges since last fullRestore needs last full plus latest differentialFaster restore than long incremental chains
SnapshotPoint-in-time state/referenceFast rollback, storage-dependentShort-term recovery before changes
Image/bare-metalEntire system stateFull server recoveryOS/app rebuild time must be minimized
File-levelSelected files/foldersGranular recoveryUser or application file restore
Application-awareCoordinates with app/databaseConsistent app recoveryDatabases, email, transactional apps
Offline/air-gappedNot continuously reachableStrong ransomware resilienceCritical backups and long-term retention

Resilience vs Backup vs DR

TechnologyPrimary purposeDoes it replace backups?Notes
RAIDDisk fault toleranceNoDoes not protect from deletion/corruption
ClusteringService availabilityNoProtects against node failure
Load balancingDistribute traffic and improve availabilityNoApp state must be handled
ReplicationCopy data to another location/systemNoCan replicate corruption or ransomware
SnapshotsFast point-in-time rollbackNoOften depends on same storage platform
BackupRecover data/system to a prior stateN/AMust be tested
Disaster recovery siteContinue operations after major outageNoStill needs data protection strategy

DR Site Models

ModelDescriptionTradeoff
Cold siteFacility/infrastructure available, little or no live equipmentLower cost, longer recovery
Warm siteSome preconfigured systems/dataBalanced cost and recovery time
Hot siteReady-to-run duplicate environmentFaster recovery, higher cost/complexity
Cloud recoveryRestore or fail over to cloud resourcesRequires network, identity, and data planning

Backup Validation Checklist

  • Confirm backups complete successfully; do not rely only on scheduled job existence.
  • Perform test restores, including full-system and application-level restores.
  • Validate backup encryption keys and recovery credentials.
  • Keep at least one copy protected from routine network access.
  • Monitor capacity for backup repositories and snapshot stores.
  • Document restore order for dependent systems.
  • Align backup frequency with RPO and recovery procedure with RTO.

Key recovery terms

TermMeaningDecision point
RTORecovery Time Objective: how quickly service must be restoredDrives architecture and recovery method
RPORecovery Point Objective: acceptable data loss windowDrives backup/replication frequency
MTTRMean Time To Repair/RecoverUseful for operational expectations
MTBFMean Time Between FailuresReliability planning metric
HAHigh availabilityReduces downtime, may not protect data from corruption
DRDisaster recoveryRestores service after major failure
FailoverMove service to standby/alternate systemMust be tested
FailbackReturn service to original/primary siteCan be risky without planning

Backup types

Backup typeWhat it doesRestore implication
FullBacks up all selected dataSimplest restore, more time/storage
IncrementalBacks up changes since last backup of any typeFaster backup, may require multiple restore sets
DifferentialBacks up changes since last full backupRestore needs full plus latest differential
Image-basedCaptures system/volume imageUseful for bare-metal or VM recovery
File-levelCaptures selected files/foldersGood for granular restore
Application-awareCoordinates with application stateImportant for databases and transactional systems
Synthetic fullBuilds full backup from prior backup dataReduces production load depending on platform

Recovery design rules

  • RTO short? Consider clustering, replication, standby systems, automation, and documented runbooks.
  • RPO short? Increase backup frequency or use replication/journaling.
  • Ransomware concern? Use offline, immutable, or access-isolated backups.
  • Site failure concern? Keep copies off-site or in another region/location.
  • Critical restore? Test it. A backup is only proven when it can be restored.
  • Regulated or sensitive data? Protect backup confidentiality and access just like production data.

3-2-1 backup idea

A common review heuristic is:

  • 3 copies of important data
  • 2 different media or storage types
  • 1 copy off-site or otherwise isolated

Use this as a concept, not as a substitute for analyzing RTO, RPO, retention, security, and restore testing.

Monitoring, Logging, and Performance

What to Monitor

AreaMetrics/signalsCommon issue indicated
CPUUtilization, load, run queue, CPU readyCompute saturation or overcommit
MemoryFree/available memory, paging/swapping, ballooningMemory pressure
DiskLatency, IOPS, throughput, queue depth, SMART alertsStorage bottleneck or failing media
NetworkThroughput, errors, drops, retransmits, latencyDuplex, cabling, congestion, routing
ServicesProcess health, response time, restart eventsApp or dependency failure
LogsErrors, warnings, authentication events, kernel/system eventsRoot-cause evidence
HardwareTemperature, fan speed, PSU status, chassis intrusionEnvironmental or physical failure
BackupJob result, duration, repository capacityRecovery risk
SecurityFailed logins, privilege changes, malware alertsCompromise or misuse
Notes and examples

Log Sources

SourceUse
OS system logsKernel, driver, service, boot issues
Application logsApp-specific errors and transactions
Security/auth logsLogin, privilege, policy, access events
Hypervisor logsVM, host, datastore, migration problems
Storage logsDisk, controller, path, array, replication events
Network device logsLink, VLAN, routing, ACL, spanning tree issues
BMC/OOB logsHardware faults, thermal, power events
SIEM/log platformCorrelation across systems

Bottleneck Clues

SymptomLikely bottleneckConfirm with
High CPU, normal disk/networkCPU-bound workloadCPU graphs, process list
Low CPU, high disk latencyStorage bottleneckDisk latency/queue, array stats
Heavy paging/swappingMemory pressureMemory counters, swap/pagefile usage
Slow file transfers, errorsNetwork/cabling/duplex/VLAN issueInterface counters, switch logs
App slow only during backupBackup contentionBackup schedule, disk/network metrics
VM slow but host busyResource contentionHypervisor metrics
Users cannot authenticateDirectory/DNS/time issueDNS lookup, NTP, directory logs
Intermittent failures after changeMisconfiguration or compatibilityChange records and rollback test

What to monitor

ResourceUseful indicatorsCommon interpretation
CPUUtilization, run queue, ready timeSustained high use may indicate load or inefficient processes
MemoryFree/available memory, paging/swappingHeavy paging usually hurts performance
DiskLatency, IOPS, throughput, queue depthLatency is often more important than raw utilization
NetworkThroughput, errors, drops, retransmitsErrors/drops suggest physical, driver, duplex, or congestion issues
ServicesUp/down state, response timeService availability is what users notice
LogsErrors, warnings, audit eventsCorrelate timestamps across systems
HardwareTemperature, fans, PSU, disk SMART/healthHardware alerts often precede outages
CapacityGrowth trendsPrevent storage, CPU, and memory exhaustion

Baseline principle

A performance number is most useful when compared to a known-good baseline. “CPU is 70%” may be normal for one server and abnormal for another. Good troubleshooting compares:

  • Current behavior vs baseline
  • Affected server vs similar server
  • Before change vs after change
  • Peak vs non-peak periods
  • Application symptoms vs infrastructure metrics

Change, Patch, and Configuration Management

Change Management Flow

    flowchart TD
	    A[Identify need or issue] --> B[Assess risk and impact]
	    B --> C[Plan implementation]
	    C --> D[Plan rollback]
	    D --> E[Get approval if required]
	    E --> F[Communicate maintenance window]
	    F --> G[Implement change]
	    G --> H[Test and validate]
	    H --> I{Successful?}
	    I -- Yes --> J[Document final state]
	    I -- No --> K[Rollback or remediate]
	    K --> H
Notes and examples

Patch and Firmware Review

TaskExam-relevant practice
InventoryKnow OS, firmware, drivers, apps, agents, dependencies
TestValidate patches in nonproduction where possible
ScheduleUse maintenance windows for disruptive changes
BackupConfirm recoverability before major updates
DependenciesCheck firmware-driver-OS compatibility
OrderFollow vendor guidance for firmware, drivers, hypervisor, and tools
RollbackHave uninstall, snapshot, image, or failover plan
VerifyConfirm services, logs, performance, and user access
DocumentRecord versions, results, issues, and approvals

Documentation Artifacts

ArtifactContains
Network diagramVLANs, IP ranges, firewalls, load balancers, uplinks
Rack diagramRU position, power feeds, cabling paths
Asset inventorySerial numbers, warranty/support, owner, location
BaselineNormal performance/configuration state
RunbookRepeatable operational procedure
SOPStandard procedure for common tasks
DR planRecovery sequence, contacts, dependencies
Change recordWhat changed, when, why, who approved, rollback
Credential escrow/break-glass processControlled emergency access

Troubleshooting Methodology

Standard Troubleshooting Pattern

  1. Identify the problem.
    • Gather symptoms, scope, timeline, error messages, and affected users.
    • Determine what changed.
  2. Establish a theory of probable cause.
    • Start with simple, likely causes.
    • Consider hardware, software, network, security, and environmental factors.
  3. Test the theory.
    • Confirm or reject with evidence.
    • If rejected, form a new theory.
  4. Establish a plan of action.
    • Consider impact, risk, backups, and rollback.
  5. Implement the solution or escalate.
  6. Verify full system functionality.
    • Confirm service health, logs, monitoring, and user impact.
  7. Document findings, actions, and outcomes.

Fast Triage Table

Problem typeFirst checksUseful tools
Server will not power onPower source, PSU LEDs, PDU/UPS, power cables, BMC logsOOB console, multimeter if appropriate, vendor diagnostics
POST/boot failureBeep/LED codes, firmware settings, boot order, recent hardware changeBIOS/UEFI, hardware diagnostics
OS boot failureBootloader, disk visibility, recent patch/driver, filesystem errorsRecovery media, logs, safe mode/rescue mode
Disk failureRAID status, SMART, controller logs, hot spare statusRAID utility, smartctl, vendor tools
Network unreachableLink light, VLAN, IP, gateway, DNS, firewallping, traceroute, ipconfig, ip, switch logs
Slow performanceCPU, memory, disk latency, network errors, recent jobsPerformance monitor, top, iostat, hypervisor metrics
Service downProcess state, dependencies, port binding, config changessystemctl, Services, logs, ss, netstat
Authentication failureTime sync, DNS, account lockout, directory reachabilityNTP checks, directory logs, nslookup
Backup failureCredentials, repository space, network path, agent statusBackup console, logs, storage metrics
OverheatingFans, airflow, blocked vents, room temperature, dustBMC sensors, environmental monitoring
Notes and examples

Practical SK0-006 troubleshooting flow

    flowchart TD
	    A[Identify the problem] --> B[Gather information and symptoms]
	    B --> C[Check recent changes, logs, alerts, and scope]
	    C --> D[Establish a theory]
	    D --> E[Test the theory safely]
	    E --> F{Theory confirmed?}
	    F -- No --> G[Revise theory or escalate with evidence]
	    G --> D
	    F -- Yes --> H[Plan the fix and rollback]
	    H --> I[Implement one controlled change]
	    I --> J[Verify full system functionality]
	    J --> K[Document cause, fix, and prevention]

Fast isolation questions

QuestionWhy it matters
Who is affected?One user, one app, one server, one VLAN, or everyone?
What changed?Patches, firmware, firewall, certificates, DNS, storage, credentials
When did it start?Correlate with logs, monitoring, backups, jobs, and maintenance
Is it reproducible?Intermittent issues need monitoring and pattern analysis
Is there a workaround?Reduces business impact while root cause is investigated
What is the rollback?Prevents a fix from becoming a larger outage

Symptom-to-cause review

SymptomFirst checksDeeper checks
Server will not bootPower, LEDs, console, boot order, recent hardwareRAID status, firmware, OS bootloader, failed disk
Random shutdownsPower, UPS, thermal alertsPSU load, fans, airflow, motherboard, firmware
Slow applicationCPU/memory/disk/network, service healthDatabase locks, storage latency, DNS, authentication
Cannot authenticateAccount status, password, time syncDirectory service health, DNS, Kerberos/LDAP, certificates
Cannot access file shareNetwork, DNS, share pathShare permissions, NTFS/Linux permissions, service status
VM will not startHost resources, datastore spaceSnapshots, locks, hypervisor tools, compatibility
Backup failedCredentials, target space, networkVSS/app consistency, repository health, permissions
Storage path downCable/link, switch, HBA/NICZoning, masking, multipath, firmware/driver

Scenario Decision Tables

“What Should You Do First?”

ScenarioBest first action
Many users report a new outage after a maintenance windowReview change records and recent changes
One server loses network connectivity after recablingCheck physical link, switch port, VLAN, and cable
Disk alert on a RAID arrayVerify array status and identify the failed disk before replacement
Authentication failures across multiple serversCheck directory services, DNS, and time synchronization
One VM is slow while others are normalCheck VM-level resource usage and host contention
All VMs on one host are impactedCheck host hardware, storage paths, and hypervisor logs
Web app works by IP but not nameCheck DNS records and resolution path
HTTPS site shows trust warningCheck certificate validity, hostname, chain, and trust store
Backup jobs suddenly failCheck repository capacity, credentials, network access, and agent health
Server shuts down under loadCheck thermal sensors, fans, CPU heatsinks, and power capacity
Notes and examples

“Which Technology Solves This?”

RequirementBest fit
Survive one disk failureRAID 1/5/6/10 depending on workload and capacity
Restore deleted files from last weekBackup
Quickly roll back a pre-patch VM stateSnapshot, with backup still required
Keep service running if one node failsCluster or load-balanced redundant nodes
Spread web requests across serversLoad balancer
Copy data to another site for DRReplication plus tested recovery plan
Authenticate switch/VPN users centrallyRADIUS or TACACS+ depending on use case
Secure remote shell accessSSH with strong authentication
Secure web administrationHTTPS with trusted certificate
Isolate public-facing serversDMZ and firewall rules
Monitor hardware health without OS accessBMC/OOB management
Provide shared file storageNAS with SMB/NFS
Provide block storage to hostsSAN/iSCSI/Fibre Channel
Improve admin consistencyAutomation, templates, configuration management

Physical, Power, and Environmental Reference

Data Center and Server Room Essentials

AreaKey points
Rack layoutBalance weight, mount heavy equipment low, use proper rails
AirflowFront-to-back airflow, hot/cold aisle discipline, blanking panels
PowerRedundant PSUs, PDUs, separate circuits where possible
UPSProvides short-term power and graceful shutdown time
GeneratorLonger-term facility power support
ESDUse grounding/ESD precautions when handling components
Cable managementLabel both ends, avoid blocking airflow, separate power/data when appropriate
Physical securityLocks, badges, cameras, visitor logs, cages
Fire suppressionProtect equipment and personnel; know local procedures
Environmental monitoringTemperature, humidity, water, smoke, door status
Notes and examples

Power Concepts

TermMeaning
Redundant PSUMultiple power supplies in one server
PDUDistributes power within a rack
Metered PDUProvides power usage visibility
Switched PDUAllows remote outlet control
UPSBattery-backed power and conditioning
Graceful shutdownControlled OS/app shutdown to prevent corruption
Power budgetEnsures rack/circuit capacity supports connected load

High-Yield Exam Traps

TrapCorrect understanding
RAID equals backupRAID improves disk availability; backup enables point-in-time recovery
Snapshot equals backupSnapshots are short-term rollback aids and may depend on the same platform
More CPU fixes slownessDetermine bottleneck first: CPU, memory, disk, network, app, or dependency
Open firewall broadly to fix accessTest narrowly; apply least privilege rules
Ignore DNS when troubleshooting authenticationDirectory services often depend heavily on DNS
Ignore time syncKerberos, logs, certificates, and distributed systems require accurate time
Replace hardware without checking logsLogs and indicators prevent wrong-part replacement
Use shared admin accountsUse named privileged accounts with auditing
Patch production without rollbackAlways plan backup, rollback, and validation
Trust local logs after compromiseCentralized logs are more reliable for investigations
Put management interfaces on user networksIsolate OOB and admin access
Assume replication protects against ransomwareReplication may copy encrypted/corrupted data
Overcommit VMs without monitoringOversubscription requires capacity monitoring and baselines
Leave default SNMP/community stringsUse secure versions and restrict access

Final Review Checklist

Before exam day, make sure you can:

  • Select server hardware based on workload, redundancy, expansion, and environment.
  • Compare RAID levels and explain failure/rebuild implications.
  • Distinguish DAS, NAS, SAN, iSCSI, Fibre Channel, and object storage.
  • Identify common ports and match protocols to server functions.
  • Troubleshoot DNS, DHCP, VLAN, routing, firewall, and load-balancer issues.
  • Administer basic Windows and Linux services, logs, storage, and networking.
  • Explain virtualization concepts: hypervisors, vSwitches, templates, snapshots, migration, HA.
  • Apply least privilege, secure administration, encryption, certificates, and hardening.
  • Compare backup types and map RTO/RPO to recovery designs.
  • Use a structured troubleshooting process and document outcomes.
  • Recognize environmental, power, cooling, and physical security issues.
  • Choose the best first step in scenario-based troubleshooting questions.

High-yield SK0-006 review map

AreaWhat to know coldCommon exam trap
Server hardwareCPUs, memory, firmware, power, cooling, expansion, out-of-band managementTreating desktop hardware assumptions as server-grade requirements
StorageRAID, DAS/NAS/SAN, iSCSI, FC, LUNs, multipathing, hot spares, backupsConfusing redundancy with backup
NetworkingVLANs, DNS, DHCP, NTP, routing basics, NIC teaming, ports, secure protocolsTroubleshooting IP before checking link/VLAN/DNS basics
Server OS administrationServices, logs, users/groups, permissions, patching, automation, monitoringIgnoring least privilege or change control
Virtualization/cloudHypervisors, resource allocation, snapshots, templates, migration, containersTreating snapshots as long-term backups
SecurityHardening, IAM, encryption, certificates, secure boot, patching, loggingOpening broad access to “make it work”
Disaster recoveryRTO, RPO, backup types, replication, failover, restore testingHaving backups that have never been restored
TroubleshootingMethodical isolation, logs, baselines, rollback, documentationChanging multiple variables at once

Virtualization, containers, and cloud

Virtualization concepts

ConceptReview point
Type 1 hypervisorRuns directly on hardware; common for production virtualization
Type 2 hypervisorRuns on top of a host OS; common for labs/dev
VMVirtual machine with virtual CPU, memory, disk, and NICs
vCPUVirtual CPU presented to VM; oversubscription must be managed
Memory ballooningHypervisor technique to reclaim memory
DatastoreStorage location for VM files/disks
Virtual switchSoftware switch connecting VMs and physical networks
TemplateReusable VM baseline for consistent deployment
SnapshotPoint-in-time VM state; short-term rollback aid
Live migrationMove running VM between hosts when requirements are met
HA clusterRestarts or moves workloads after host failure depending on platform design
Notes and examples

Snapshot vs backup

FeatureSnapshotBackup
Main purposeShort-term rollbackRecovery from loss/corruption
Storage dependencyUsually depends on source datastoreShould be recoverable independently
DurationShort-livedRetained according to policy
RiskPerformance growth/chain issues if left too longMust be tested and protected
Exam ruleNot a replacement for backupRequired for real recovery planning

Cloud and container review

ConceptMeaningTrap
IaaSProvider offers compute/storage/network infrastructureCustomer still manages OS and many security controls
PaaSProvider offers platform/runtimeLess OS control, more managed convenience
SaaSProvider offers full applicationConfiguration and identity still matter
Private cloudCloud-like model for one organizationStill needs automation, pooling, monitoring
Hybrid cloudMix of private and public resourcesNetworking, identity, and data movement are critical
ContainerLightweight isolated application environmentShares host kernel; not the same as a full VM
OrchestrationAutomates deployment/scaling/healthMisconfiguration can expose services or secrets

Virtualization sizing traps

  • Giving every VM too many vCPUs can reduce performance through scheduling contention.
  • Thin-provisioned disks can cause outages if physical storage fills.
  • Snapshots left in place can consume datastore space and hurt performance.
  • VM backups must be application-consistent when required.
  • Live migration depends on compatible hosts, networking, shared/accessible storage, and resource capacity.
  • Time sync conflicts can occur if both guest tools and domain/NTP settings fight each other.

Common candidate mistakes

  • Memorizing ports without knowing when the service is used.
  • Confusing authentication with authorization.
  • Choosing RAID when the question asks for backup or disaster recovery.
  • Choosing a snapshot when the question asks for long-term recovery.
  • Ignoring DNS and NTP in authentication and certificate problems.
  • Overlooking firmware, drivers, and compatibility in hardware issues.
  • Applying a fix before gathering logs or confirming scope.
  • Recommending broad administrative permissions instead of least privilege.
  • Forgetting that high availability does not protect against data corruption.
  • Treating cloud services as if the provider manages every security responsibility.
  • Changing multiple settings at once and losing the ability to identify root cause.
  • Skipping documentation after resolving an incident.

High-yield decision rules

If the question asks for…Prefer thinking about…
Disk failure with service continuityRAID, hot spare, redundant paths, monitoring
Accidental deletion recoveryBackup, snapshot only if appropriate and recent
Site outage recoveryDR site, replication, off-site backups, runbooks
Minimal downtimeHA, clustering, live migration, redundancy
Minimal data lossRPO, replication frequency, transaction-aware backups
Secure remote administrationSSH, HTTPS, VPN, MFA, restricted management network
Permission cleanupGroups/RBAC, least privilege, inheritance review
Intermittent network issueCabling, errors, duplex/speed, MTU, switch logs
Name resolution failureDNS records, resolver settings, suffixes, caching
Authentication failureTime sync, directory service, account state, DNS
Performance investigationBaseline, bottleneck metrics, one change at a time
Compliance-style evidenceLogs, audit trails, access reviews, documentation

Topic drills to pair with this Cheat Sheet

Use this page as a checklist, then move into IT Mastery practice. Strong SK0-006 preparation should include original practice questions in these drill sets:

Drill setWhat to practice
RAID and storageSelect RAID levels, identify SAN/NAS issues, distinguish backup vs redundancy
NetworkingPorts, VLANs, DNS, DHCP, NTP, NIC teaming, troubleshooting paths
HardwareMemory compatibility, power/cooling, firmware, out-of-band management
OS administrationServices, logs, permissions, patching, scripting, command interpretation
VirtualizationSnapshots, resource allocation, migration, hypervisor networking/storage
SecurityHardening, IAM, certificates, encryption, secure remote access
Disaster recoveryRTO/RPO, backup types, replication, restore testing
TroubleshootingScenario-based root cause, safest next step, verification and documentation

Final quick pass before mock exams

Before starting a mixed question bank or mock exam, make sure you can answer these without looking:

  • Why is RAID not a backup?
  • When would RAID 10 be preferred over RAID 5 or RAID 6?
  • What is the difference between NAS and SAN?
  • What breaks when DNS is wrong on a server?
  • Why does NTP matter for authentication and certificates?
  • What is the difference between a snapshot and a backup?
  • What do RTO and RPO each measure?
  • What is the safest way to apply patches in production?
  • How do share permissions and file permissions combine?
  • What evidence should you collect before making a troubleshooting change?
  • Which logs or tools would you check first for a failed service?
  • How would you isolate whether a problem is host, network, storage, or application related?

Put the review into practice

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