CAIB 2 — CAIB New Edition 1.0 Quick Reference

Compact CAIB 2 quick reference for Insurance Brokers Association of Canada personal lines review: habitational, auto, liability, claims, underwriting, and exam traps.

Exam Identity and Scope

This independent Quick Reference supports candidates preparing for the Insurance Brokers Association of Canada exam CAIB New Edition 1.0 - CAIB 2, exam code CAIB 2.

CAIB 2 is generally tested through applied personal-lines insurance scenarios. Expect questions that require you to select the right form, identify coverage gaps, apply policy conditions, recognize underwriting concerns, and explain claims outcomes. Provincial forms, statutory wording, auto systems, and endorsement numbers can vary, so use this as a compact review aid alongside your official course materials.

Personal Lines Map

AreaMain exposureTypical product or sectionHigh-yield exam focus
HomeownersOwner-occupied dwelling, contents, personal liabilityHomeowners packageForm selection, named vs open perils, exclusions, special limits, replacement cost
TenantsRenter’s contents, additional living expense, personal liabilityTenants packageNo building coverage, tenant improvements, liability to landlord/others
Condominium unit ownersContents, unit improvements, assessments, personal liabilityCondo unit owners packageCondo corporation vs unit owner policy, loss assessment, deductible assessment
Rented dwellingsLandlord’s building, rental income, premises liabilityDwelling rented to othersNot a homeowners form; tenant’s property excluded
Seasonal/secondary residencesLess frequently occupied dwellingSeasonal or secondary dwelling formTheft, water, vacancy, heating, occupancy limitations
Personal autoLiability, accident benefits, physical damageProvincial owner’s auto policy plus endorsementsMandatory vs optional coverages, physical damage perils, use and driver disclosure
Personal liability umbrellaCatastrophic personal liabilityUmbrella or excess liabilityUnderlying limits, drop-down, exclusions
Pleasure craftBoat hull, equipment, trailer, liabilityWatercraft or marine policyNavigation limits, lay-up warranties, operator/use restrictions
TravelEmergency medical, cancellation, baggageTravel insurancePre-existing conditions, stability, trip purpose, exclusions

Residential Form Selection

Use the client’s relationship to the property first, then refine for occupancy and special exposures.

    flowchart TD
	    A[Client needs residential coverage] --> B{Does client own and occupy the dwelling?}
	    B -->|Yes| C[Homeowners form]
	    B -->|No| D{Does client rent the dwelling as tenant?}
	    D -->|Yes| E[Tenants package]
	    D -->|No| F{Does client own a condo unit?}
	    F -->|Yes| G[Condo unit owners form]
	    F -->|No| H{Does client own property rented to others?}
	    H -->|Yes| I[Rented dwelling / landlord form]
	    H -->|No| J{Seasonal, vacant, under renovation, mobile, or unusual use?}
	    J -->|Yes| K[Specialized form or endorsement]
	    J -->|No| L[Recheck insurable interest and occupancy]
Client situationUsually considerDo not overlook
Owns and lives in houseHomeowners comprehensive, broad, or named perils formMortgage clause, home-based business, detached structures, water endorsements
Rents apartmentTenants packageAdditional living expense, tenant improvements, personal liability
Owns condo unitCondo unit owners formImprovements/betterments, loss assessment, condo deductible assessment, corporation bylaws
Owns house rented to othersRented dwelling formRental income, landlord’s contents, premises liability, vacancy between tenants
Cottage used seasonallySeasonal dwelling form or extensionTheft restrictions, heating, water shut-off, road access, detached structures
Vacant homeVacancy permit or special marketStandard policy vacancy exclusions and material change reporting
Home under major renovationRenovation endorsement or builder’s risk-style solutionIncreased fire/theft/water hazard, contractor insurance, occupancy change
Short-term rental or home sharingPersonal policy endorsement or commercial/specialty productBusiness-use exclusion, liability to guests, theft by guests

Habitational Coverage Structure

Coverage areaWhat it usually protectsExam distinction
Dwelling buildingHouse, attached structures, permanently installed fixturesReplacement cost depends on conditions and adequate limit
Detached private structuresGarage, shed, fences, other private-use structuresBusiness/farming use may be limited or excluded
Personal propertyContents owned, worn, or used by insuredsSpecial limits apply to high-theft or high-value classes
Additional living expenseIncreased costs to maintain normal standard of living after insured lossTriggered by insured damage, not inconvenience alone
Fair rental valueLost rent from part rented to others after insured lossSubject to policy wording and insured peril
Personal liabilityLegal liability for bodily injury or property damage to othersNot a substitute for auto, business, professional, or intentional acts coverage
Voluntary medical paymentsLimited medical payments without proving legal liabilityNot the same as liability damages
Voluntary property damageLimited payment for damage caused to others’ property without legal liabilityOften useful for goodwill but limited by wording

Residential Policy Forms: Peril Basis

Form typeDwelling coveragePersonal property coverageBest shorthandCommon trap
ComprehensiveOpen perils, subject to exclusionsOpen perils, subject to exclusionsBroadest standard homeowners form“All risks” does not mean every possible loss
BroadOpen perils on dwellingNamed perils on contentsHybrid formContents are not on the same basis as the building
Basic / Named perilsNamed perils onlyNamed perils onlyLimited coverageLoss must fit an insured peril
TenantsUsually contents, ALE, liabilityPer form wordingRenter’s packageNo coverage for landlord’s building
Condo unit ownersContents, unit improvements, assessments, liabilityPer form wordingComplements condo corporation policyCorporation policy does not cover all unit-owner exposures
Rented dwellingLandlord’s building and rental exposureLimited landlord contents if includedLandlord property formTenant must insure their own property

Named Perils vs Open Perils

ConceptMeaningExam wording clue
Named perilsPolicy covers only listed causes of loss“Is this peril named?”
Open perilsPolicy covers direct physical loss unless excluded“Is this loss excluded?”
Direct physical lossTangible damage to insured propertyPure financial loss usually needs separate coverage
FortuityInsurance responds to accidental, uncertain eventsWear, tear, maintenance, gradual deterioration are not fortuitous
Proximate causeDominant effective cause of lossUsed when multiple events contribute

High-Yield Residential Exclusions and Limitations

ExposureWhy it mattersBroker/exam response
VacancyVacant property has increased theft, vandalism, water, and fire riskIdentify vacancy definition and permit/endorsement need
UnoccupancyTemporarily away but intending to returnLess severe than vacancy, but heating/water conditions may apply
Sewer backupOften excluded or limited unless endorsedOffer/confirm endorsement where available
Overland water/floodStandard coverage may exclude or require separate endorsementDistinguish sewer backup, surface water, flood, groundwater
EarthquakeUsually excluded unless endorsedReview deductible, masonry, contents, ALE treatment
Wear and tearMaintenance issue, not sudden accidental lossExplain non-fortuitous loss
Faulty workmanship/designOften excluded, but resulting damage may be treated differentlySeparate cost to correct defect from resulting insured damage
Intentional or criminal actsInsurance does not reward deliberate lossWatch for innocent co-insured wording issues
Business usePersonal policies are limited for business property and liabilityEndorse or place commercial coverage
Short-term rentalMay be treated as business or material changeDisclose and obtain proper form
High-value propertyJewelry, watches, collectibles, bicycles, money, securities, watercraft may be limitedSchedule articles or use floater
Motorized vehiclesProperty and liability coverage usually limitedAuto, recreational vehicle, or specialty policy needed
AnimalsProperty value and liability issues may be limited/excludedDisclose breeds, bite history, business use
Pollution/contaminationUsually excluded or tightly limitedDo not assume cleanup is covered
Data/electronic mediaPhysical device vs data value distinctionConfirm cyber/data limitations

Property Valuation and Settlement

Core Valuation Terms

TermPractical meaningExam trap
Replacement costCost to repair or replace with like kind and quality, without depreciation if conditions metUsually requires actual repair/replacement
Actual cash valueValue after depreciation or other valuation factorsNot the same as original purchase price
Market valueReal estate sale value including land/locationNot the correct basis for rebuilding insurance
Stated amountAgreed or stated limit, subject to wordingNot always a valued policy guarantee
Functional replacement costReplaces with functionally equivalent modern materials/designUseful for older or obsolete construction
Guaranteed replacement costMay exceed stated limit if policy conditions are metConditions and exclusions are critical
DeductibleInsured’s retained amount per loss or occurrenceApplies before or after some limits depending on wording
Special limitSub-limit for a class of propertyScheduling may be needed even when total contents limit is high

Co-insurance / Insurance-to-Value Formula

Co-insurance or replacement-cost conditions test whether the insured carried enough insurance compared with required value.

\[ \text{Required Insurance} = \text{Replacement Cost Value} \times \text{Required Percentage} \]\[ \text{Recovery Before Deductible} = \min\left( \frac{\text{Insurance Carried}}{\text{Required Insurance}} \times \text{Loss}, \text{Policy Limit}, \text{Loss} \right) \]\[ \text{Final Payment} = \max(\text{Recovery Before Deductible} - \text{Deductible}, 0) \]
Scenario clueLikely issue
Dwelling insured below reconstruction costPossible replacement cost or co-insurance penalty
Client uses tax assessment or market price as limitUnderinsurance risk
Older home with unique featuresFunctional replacement or appraisal issue
Contents not replacedACV may apply until replacement
Pair or set damagedSettlement may consider reduced value of pair/set, subject to wording
Obsolete materialsLike kind and quality vs modern equivalent issue

Special Residential Situations

Condominium Unit Owners

ExposureCondo corporation policyUnit owner policy
Building shell/common elementsUsually primaryMay respond only in limited or contingent ways
Standard unit componentsDefined by bylaws/standard unit descriptionUnit owner may need coverage for upgrades beyond standard
Improvements and bettermentsUsually not fully covered by corporationKey unit-owner coverage
Personal propertyNoYes
Personal liabilityCorporation has its own liabilityUnit owner needs personal liability
Loss assessmentCorporation may assess owners after covered loss or liabilityUnit policy may cover eligible assessments
Corporation deductible assessmentCorporation may pass deductible to unit ownerUnit policy may need specific deductible assessment coverage
Additional living expenseCorporation policy generally not enough for unit ownerUnit owner policy usually needed

Tenants

ExposureCoverage point
Tenant’s personal propertyCovered under tenants package, not landlord policy
Additional living expenseImportant after insured loss makes unit unfit
Tenant improvementsImprovements made or paid for by tenant may need coverage
Liability to third partiesPersonal liability section responds if legally liable and not excluded
Damage to rented premisesReview tenant legal liability/property damage wording
RoommatesEach may need own policy unless specifically insured

Rented Dwellings and Landlords

ExposureCoverage point
BuildingInsured by landlord under rented dwelling form
Tenant contentsNot covered by landlord
Rental incomeFair rental value/rental income coverage may be needed
Premises liabilityLandlord needs liability for property ownership
Vacancy between tenantsReport material change and check vacancy wording
Illegal activities by tenantUnderwriting and coverage concern
Multiple units/boardersMay change eligibility and rating

Personal Liability Quick Reference

Liability conceptMeaningExam focus
Bodily injuryInjury, sickness, disease, or death of a third partyMust fit policy definition
Property damageDamage to or loss of use of tangible propertyDamage to property owned by insured is not third-party liability
OccurrenceAccident or continuous/repeated exposure causing injury/damageTiming affects which policy responds
Legal liabilityInsured must be legally responsibleVoluntary payments are different
Defence costsInsurer may defend covered suitsDefence may be in addition to or within limits depending on wording
Intentional actsExpected or intended injury/damage excludedNegligence vs intentional harm matters
Business liabilityUsually excluded or limitedHome business endorsement/commercial CGL may be needed
Auto liabilityExcluded from homeowners liabilityAuto policy responds
Watercraft liabilityLimited by size, horsepower, ownership, or useSeparate watercraft policy may be required
Professional liabilityExcluded from personal liabilityE&O/professional policy needed

Personal Auto Coverage

Auto insurance is highly province-specific. For CAIB 2, focus on the function of each coverage and the effect of disclosed vehicle use, drivers, ownership, and endorsements.

Core Auto Coverages

CoverageWhat it doesKey distinction
Third party liabilityPays sums the insured is legally liable to pay for bodily injury or property damage arising from automobile useLimits matter; personal umbrella may require minimum underlying limits
Accident benefits / no-fault benefitsPays defined benefits to eligible injured persons regardless of faultBenefits and terminology vary by province
Uninsured automobileProtects against injury/damage caused by uninsured or unidentified motorists, subject to wordingNot the same as underinsured motorist protection
Direct compensation-property damageWhere applicable, insured claims against own insurer for vehicle damage caused by another motoristDoes not replace collision in every scenario
Collision or upsetCovers damage from collision with another object or upset/rolloverOptional physical damage coverage
ComprehensiveCovers non-collision physical damage per wording, such as theft, fire, vandalism, glass, wind, hailBroader than specified perils but excludes collision/upset
Specified perilsCovers only listed physical damage perilsNarrower than comprehensive
All perilsCombines collision/upset and comprehensive-style protection, subject to exclusionsStill not “everything”; exclusions apply

Auto Physical Damage Peril Comparison

Loss exampleCollision/upsetComprehensiveSpecified perilsAll perils
Vehicle hits another carUsually yesNoNoUsually yes
Vehicle rolls overUsually yesNoNoUsually yes
Theft of vehicleNoUsually yesUsually yesUsually yes
FireNoUsually yesUsually yesUsually yes
Hail or windstormNoUsually yesUsually yesUsually yes
VandalismNoUsually yesNot alwaysUsually yes
Glass breakageOften comprehensive unless caused by collisionUsually yesNot alwaysUsually yes
Damage while transported by ferry/train/truckDepends on wordingOften addressedOften listedUsually yes

Auto Underwriting Decision Points

Question to askWhy it matters
Who owns or leases the vehicle?Named insured, lessor/lienholder, insurable interest
Who are all regular drivers?Rating, eligibility, misrepresentation risk
What is the vehicle used for?Commuting, business, delivery, rideshare, farm, pleasure
Where is it garaged?Territory, theft, commuting, rating
Any young/new drivers?Rating, disclosure, occasional vs principal driver
Any modifications?Value, performance, underwriting acceptability
Any commercial signage/tools/passengers?Personal auto may be inappropriate
Is the vehicle rented or borrowed?Non-owned auto endorsement or credit card coverage gaps
Is there travel outside Canada?Territory and proof of insurance issues
Is replacement cost desired for a new vehicle?Waiver of depreciation / depreciation protection endorsement

Common Auto Endorsement Functions

Endorsement functionWhen it is needed
Increased liability limitHigher exposure or umbrella requirement
Family protection / underinsured motoristAt-fault third party has inadequate insurance
Loss of useRental vehicle or transportation after covered physical damage loss
Legal liability for damage to non-owned autosRenting or borrowing vehicles
Waiver of depreciationNewer vehicle total or partial loss settlement
Lessor/lienholder protectionLeased or financed vehicle
Permission for business useUse beyond ordinary personal/commuting
Restricted driver or excluded driverUnderwriting control; must be clearly explained
Ride-sharing/delivery permissionApp-based passenger or delivery use; personal policy may exclude

Personal Umbrella Liability

FeatureExam point
Excess liabilityPays above underlying personal liability or auto liability limits
Underlying insurance requirementInsured must maintain required primary limits
Drop-down coverageSome umbrellas may respond to certain claims not covered by underlying policies, subject to self-insured retention
Worldwide personal liabilityOften broader territory, but wording controls
ExclusionsBusiness, professional, intentional, aircraft/watercraft, and auto limitations remain important
Claims-made vs occurrencePersonal umbrellas are commonly occurrence-based, but always read wording
Best candidateHigh net worth, high public exposure, rental/secondary properties, young drivers, pools, boats

Pleasure Craft and Travel

Pleasure Craft

ExposureCoverage point
HullPhysical damage to boat, motor, equipment
TrailerMay need specific listing or separate coverage
LiabilityProtection for injury/damage to others from ownership/use
Navigation territoryCoverage may apply only in specified waters
Lay-up warrantyBoat must be out of use during lay-up period if required
OperatorsAge, licensing, experience, and permitted operators matter
Racing/commercial useOften excluded unless endorsed
Personal effectsMay be limited; homeowners overlap is not enough

Travel Insurance

CoverageKey distinction
Emergency medicalCovers eligible emergency treatment while travelling
Trip cancellationLoss before departure for insured reasons
Trip interruptionLoss after trip starts for insured reasons
Baggage/personal effectsLimited, often secondary to other insurance
Accidental death/dismembermentFixed benefit, not medical reimbursement
Pre-existing condition exclusionStability period and medical history are central
Travel advisory exclusionGovernment advisories can affect coverage
High-risk activitiesAdventure sports, alcohol/drug involvement, or reckless acts may be excluded

Underwriting and Risk Assessment

COPE for Habitational Risks

COPE factorWhat to reviewExamples of red flags
ConstructionMaterials, age, roof, wiring, plumbing, heatingKnob-and-tube/aluminum wiring, old roof, wood stove, oil tank
OccupancyWho lives there and how usedVacancy, rooming house, short-term rental, business use
ProtectionFire hydrant, fire hall, alarms, sprinklersRemote location, no monitored alarms, poor access
ExposureNearby hazards and environmentBrush/forest, flood plain, neighbouring commercial risk

Personal Lines Hazards

Hazard typeMeaningExample
Physical hazardTangible condition increasing chance/severity of lossDamaged stairs, poor wiring, unfenced pool
Moral hazardDishonesty or intent to profit from insuranceFraudulent claim history
Morale hazardCarelessness because insurance existsFailure to maintain heat while away
Legal hazardLaws or legal environment increasing claim costHigh litigation exposure
Catastrophe hazardLoss affecting many insuredsWildfire, windstorm, earthquake, flood

Material Facts to Document

LineMaterial facts
HomeownersOccupancy, renovations, business use, heating, prior losses, mortgagee, alarms, high-value property
TenantsAddress, roommates, contents value, pets, business use, prior losses
CondoUnit improvements, bylaws, corporation deductible, assessments, parking/storage, rentals
LandlordNumber of units, tenant type, vacancy, rental income, maintenance, prior losses
AutoDrivers, use, garaging, claims/convictions, ownership, modifications, annual distance
WatercraftOperator, horsepower, value, navigation, storage, lay-up, racing/commercial use
TravelAge, health, trip dates, destination, trip cost, pre-existing conditions

Claims Workflow

    flowchart LR
	    A[Loss occurs] --> B[Insured gives prompt notice]
	    B --> C[Protect property and prevent further damage]
	    C --> D[Broker/insurer confirms policy, peril, limits, exclusions]
	    D --> E[Adjuster investigates facts and quantum]
	    E --> F[Proof of loss / documentation]
	    F --> G{Covered loss?}
	    G -->|Yes| H[Settlement, repair, replacement, or defence]
	    G -->|No or partly| I[Explain denial or limitation]
	    H --> J[Salvage, subrogation, file closure]
	    I --> J
Claims dutyPractical meaning
Prompt noticeReport loss as soon as practicable
Protect propertyTake reasonable steps to prevent further damage
Do not abandon propertyInsurer has rights to inspect/salvage
Provide inventory/proofSupport ownership, value, and cause of loss
CooperateAssist investigation and defence
Do not admit liabilityLiability admissions can prejudice insurer
Preserve evidencePhotos, receipts, damaged parts, police/fire reports
Mitigate lossReasonable temporary repairs may be required

Statutory and Policy Conditions

Condition areaExam significance
MisrepresentationFalse or withheld material facts may affect coverage
Material changeInsured must report changes material to the risk
Termination/cancellationInsurer and insured cancellation rights differ; notice rules vary
Requirements after lossNotice, proof of loss, inventory, cooperation
FraudFraudulent claims can void recovery and create broader consequences
AppraisalDispute mechanism for amount of loss, not coverage
SalvageInsurer may take damaged property after settlement
SubrogationInsurer may pursue responsible third party after paying insured
Other insuranceDetermines contribution when more than one policy applies
Mortgage clauseProtects mortgagee’s interest; may create rights independent of insured’s acts
Pair and setLoss to one item may affect value of the set
Sue and labour / mitigationInsured must act reasonably to reduce loss

Broker Practice Points Tested in Scenarios

Broker actionWhy it matters
Ask complete risk questionsAvoid underinsurance, misclassification, and E&O exposure
Explain major exclusionsEspecially water, vacancy, business use, auto use, and high-value property
Offer relevant endorsementsDocument offer and acceptance/refusal
Confirm binding authorityBroker must know when coverage is actually bound
Issue binder accuratelyBinder should match agreed coverage, limits, deductibles, conditions
Follow up on subjectivitiesPhotos, inspections, repairs, appraisals, signed applications
Document adviceProtects client and broker when coverage is declined
Review renewalsOccupancy, values, drivers, renovations, and use change over time
Handle certificates carefullyEvidence of insurance is not an endorsement unless policy changed
Respect privacy and consentPersonal information must be collected and shared appropriately

Common CAIB 2 Scenario Traps

Scenario clueLikely correct analysis
Client says “full coverage”No such technical term; identify specific coverages and exclusions
Home insured for purchase priceRebuilding cost may be higher or lower than market value
Jewelry stolen from vehicleContents may be covered but special limits/exclusions may apply
Basement water after stormDistinguish sewer backup, overland water, groundwater, seepage
House empty for saleVacancy issue, not ordinary unoccupancy
Friend pays rent for basement roomOccupancy and rental exposure may be material
Client runs daycare from homeBusiness liability/property gap; special underwriting needed
Condo corporation charges deductible to ownerNeed deductible assessment or loss assessment wording
Tenant assumes landlord policy covers belongingsFalse; tenant needs own policy
Student away at schoolCheck definition of insured and location limits
Vehicle used for food deliveryPersonal auto may exclude or require endorsement
Occasional driver becomes principal driverRating and material change issue
Borrowed rental car damagedNeed non-owned auto physical damage or rental coverage
New car total lossStandard ACV may apply unless depreciation waiver exists
Umbrella requested but auto limits are lowUnderlying limit requirement issue
Boat used outside navigation limitsWarranty/territory breach concern
Travel claim after known illnessPre-existing condition/stability exclusion issue
Insured starts repairs before inspectionMitigation is allowed, but evidence must be preserved

Compact Last-Week Review Checklist

  • Match each client to the correct personal-lines form: homeowner, tenant, condo, landlord, seasonal, auto, umbrella, watercraft, travel.
  • For every property question, ask: Is the property insured? Is the peril insured? Is there an exclusion, condition, deductible, or special limit?
  • For every liability question, ask: Is the insured legally liable? Is the activity personal, auto, business, professional, intentional, or excluded?
  • For every auto question, identify: owner, drivers, use, province-specific compulsory coverages, optional physical damage, and endorsements.
  • Memorize the difference between open perils, named perils, comprehensive, broad, and basic forms.
  • Practise co-insurance and replacement-cost settlement questions until the sequence is automatic.
  • Review vacancy, material change, misrepresentation, proof of loss, subrogation, salvage, and appraisal.
  • Build a habit of explaining not just whether coverage exists, but why the policy wording leads to that result.

Next Step

Use this Quick Reference as a checklist while working through CAIB 2 scenario questions. For each missed practice question, tag the error as form selection, peril/exclusion, valuation, liability, auto, underwriting, or claims condition, then drill that category until the decision rule is clear.

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