Exam Identity and Scope
This independent Quick Reference supports candidates preparing for the Insurance Brokers Association of Canada exam CAIB New Edition 1.0 - CAIB 2, exam code CAIB 2.
CAIB 2 is generally tested through applied personal-lines insurance scenarios. Expect questions that require you to select the right form, identify coverage gaps, apply policy conditions, recognize underwriting concerns, and explain claims outcomes. Provincial forms, statutory wording, auto systems, and endorsement numbers can vary, so use this as a compact review aid alongside your official course materials.
Personal Lines Map
| Area | Main exposure | Typical product or section | High-yield exam focus |
|---|
| Homeowners | Owner-occupied dwelling, contents, personal liability | Homeowners package | Form selection, named vs open perils, exclusions, special limits, replacement cost |
| Tenants | Renter’s contents, additional living expense, personal liability | Tenants package | No building coverage, tenant improvements, liability to landlord/others |
| Condominium unit owners | Contents, unit improvements, assessments, personal liability | Condo unit owners package | Condo corporation vs unit owner policy, loss assessment, deductible assessment |
| Rented dwellings | Landlord’s building, rental income, premises liability | Dwelling rented to others | Not a homeowners form; tenant’s property excluded |
| Seasonal/secondary residences | Less frequently occupied dwelling | Seasonal or secondary dwelling form | Theft, water, vacancy, heating, occupancy limitations |
| Personal auto | Liability, accident benefits, physical damage | Provincial owner’s auto policy plus endorsements | Mandatory vs optional coverages, physical damage perils, use and driver disclosure |
| Personal liability umbrella | Catastrophic personal liability | Umbrella or excess liability | Underlying limits, drop-down, exclusions |
| Pleasure craft | Boat hull, equipment, trailer, liability | Watercraft or marine policy | Navigation limits, lay-up warranties, operator/use restrictions |
| Travel | Emergency medical, cancellation, baggage | Travel insurance | Pre-existing conditions, stability, trip purpose, exclusions |
Use the client’s relationship to the property first, then refine for occupancy and special exposures.
flowchart TD
A[Client needs residential coverage] --> B{Does client own and occupy the dwelling?}
B -->|Yes| C[Homeowners form]
B -->|No| D{Does client rent the dwelling as tenant?}
D -->|Yes| E[Tenants package]
D -->|No| F{Does client own a condo unit?}
F -->|Yes| G[Condo unit owners form]
F -->|No| H{Does client own property rented to others?}
H -->|Yes| I[Rented dwelling / landlord form]
H -->|No| J{Seasonal, vacant, under renovation, mobile, or unusual use?}
J -->|Yes| K[Specialized form or endorsement]
J -->|No| L[Recheck insurable interest and occupancy]
| Client situation | Usually consider | Do not overlook |
|---|
| Owns and lives in house | Homeowners comprehensive, broad, or named perils form | Mortgage clause, home-based business, detached structures, water endorsements |
| Rents apartment | Tenants package | Additional living expense, tenant improvements, personal liability |
| Owns condo unit | Condo unit owners form | Improvements/betterments, loss assessment, condo deductible assessment, corporation bylaws |
| Owns house rented to others | Rented dwelling form | Rental income, landlord’s contents, premises liability, vacancy between tenants |
| Cottage used seasonally | Seasonal dwelling form or extension | Theft restrictions, heating, water shut-off, road access, detached structures |
| Vacant home | Vacancy permit or special market | Standard policy vacancy exclusions and material change reporting |
| Home under major renovation | Renovation endorsement or builder’s risk-style solution | Increased fire/theft/water hazard, contractor insurance, occupancy change |
| Short-term rental or home sharing | Personal policy endorsement or commercial/specialty product | Business-use exclusion, liability to guests, theft by guests |
Habitational Coverage Structure
| Coverage area | What it usually protects | Exam distinction |
|---|
| Dwelling building | House, attached structures, permanently installed fixtures | Replacement cost depends on conditions and adequate limit |
| Detached private structures | Garage, shed, fences, other private-use structures | Business/farming use may be limited or excluded |
| Personal property | Contents owned, worn, or used by insureds | Special limits apply to high-theft or high-value classes |
| Additional living expense | Increased costs to maintain normal standard of living after insured loss | Triggered by insured damage, not inconvenience alone |
| Fair rental value | Lost rent from part rented to others after insured loss | Subject to policy wording and insured peril |
| Personal liability | Legal liability for bodily injury or property damage to others | Not a substitute for auto, business, professional, or intentional acts coverage |
| Voluntary medical payments | Limited medical payments without proving legal liability | Not the same as liability damages |
| Voluntary property damage | Limited payment for damage caused to others’ property without legal liability | Often useful for goodwill but limited by wording |
| Form type | Dwelling coverage | Personal property coverage | Best shorthand | Common trap |
|---|
| Comprehensive | Open perils, subject to exclusions | Open perils, subject to exclusions | Broadest standard homeowners form | “All risks” does not mean every possible loss |
| Broad | Open perils on dwelling | Named perils on contents | Hybrid form | Contents are not on the same basis as the building |
| Basic / Named perils | Named perils only | Named perils only | Limited coverage | Loss must fit an insured peril |
| Tenants | Usually contents, ALE, liability | Per form wording | Renter’s package | No coverage for landlord’s building |
| Condo unit owners | Contents, unit improvements, assessments, liability | Per form wording | Complements condo corporation policy | Corporation policy does not cover all unit-owner exposures |
| Rented dwelling | Landlord’s building and rental exposure | Limited landlord contents if included | Landlord property form | Tenant must insure their own property |
Named Perils vs Open Perils
| Concept | Meaning | Exam wording clue |
|---|
| Named perils | Policy covers only listed causes of loss | “Is this peril named?” |
| Open perils | Policy covers direct physical loss unless excluded | “Is this loss excluded?” |
| Direct physical loss | Tangible damage to insured property | Pure financial loss usually needs separate coverage |
| Fortuity | Insurance responds to accidental, uncertain events | Wear, tear, maintenance, gradual deterioration are not fortuitous |
| Proximate cause | Dominant effective cause of loss | Used when multiple events contribute |
High-Yield Residential Exclusions and Limitations
| Exposure | Why it matters | Broker/exam response |
|---|
| Vacancy | Vacant property has increased theft, vandalism, water, and fire risk | Identify vacancy definition and permit/endorsement need |
| Unoccupancy | Temporarily away but intending to return | Less severe than vacancy, but heating/water conditions may apply |
| Sewer backup | Often excluded or limited unless endorsed | Offer/confirm endorsement where available |
| Overland water/flood | Standard coverage may exclude or require separate endorsement | Distinguish sewer backup, surface water, flood, groundwater |
| Earthquake | Usually excluded unless endorsed | Review deductible, masonry, contents, ALE treatment |
| Wear and tear | Maintenance issue, not sudden accidental loss | Explain non-fortuitous loss |
| Faulty workmanship/design | Often excluded, but resulting damage may be treated differently | Separate cost to correct defect from resulting insured damage |
| Intentional or criminal acts | Insurance does not reward deliberate loss | Watch for innocent co-insured wording issues |
| Business use | Personal policies are limited for business property and liability | Endorse or place commercial coverage |
| Short-term rental | May be treated as business or material change | Disclose and obtain proper form |
| High-value property | Jewelry, watches, collectibles, bicycles, money, securities, watercraft may be limited | Schedule articles or use floater |
| Motorized vehicles | Property and liability coverage usually limited | Auto, recreational vehicle, or specialty policy needed |
| Animals | Property value and liability issues may be limited/excluded | Disclose breeds, bite history, business use |
| Pollution/contamination | Usually excluded or tightly limited | Do not assume cleanup is covered |
| Data/electronic media | Physical device vs data value distinction | Confirm cyber/data limitations |
Property Valuation and Settlement
Core Valuation Terms
| Term | Practical meaning | Exam trap |
|---|
| Replacement cost | Cost to repair or replace with like kind and quality, without depreciation if conditions met | Usually requires actual repair/replacement |
| Actual cash value | Value after depreciation or other valuation factors | Not the same as original purchase price |
| Market value | Real estate sale value including land/location | Not the correct basis for rebuilding insurance |
| Stated amount | Agreed or stated limit, subject to wording | Not always a valued policy guarantee |
| Functional replacement cost | Replaces with functionally equivalent modern materials/design | Useful for older or obsolete construction |
| Guaranteed replacement cost | May exceed stated limit if policy conditions are met | Conditions and exclusions are critical |
| Deductible | Insured’s retained amount per loss or occurrence | Applies before or after some limits depending on wording |
| Special limit | Sub-limit for a class of property | Scheduling may be needed even when total contents limit is high |
Co-insurance or replacement-cost conditions test whether the insured carried enough insurance compared with required value.
\[
\text{Required Insurance} = \text{Replacement Cost Value} \times \text{Required Percentage}
\]\[
\text{Recovery Before Deductible} =
\min\left(
\frac{\text{Insurance Carried}}{\text{Required Insurance}} \times \text{Loss},
\text{Policy Limit},
\text{Loss}
\right)
\]\[
\text{Final Payment} = \max(\text{Recovery Before Deductible} - \text{Deductible}, 0)
\]
| Scenario clue | Likely issue |
|---|
| Dwelling insured below reconstruction cost | Possible replacement cost or co-insurance penalty |
| Client uses tax assessment or market price as limit | Underinsurance risk |
| Older home with unique features | Functional replacement or appraisal issue |
| Contents not replaced | ACV may apply until replacement |
| Pair or set damaged | Settlement may consider reduced value of pair/set, subject to wording |
| Obsolete materials | Like kind and quality vs modern equivalent issue |
Special Residential Situations
Condominium Unit Owners
| Exposure | Condo corporation policy | Unit owner policy |
|---|
| Building shell/common elements | Usually primary | May respond only in limited or contingent ways |
| Standard unit components | Defined by bylaws/standard unit description | Unit owner may need coverage for upgrades beyond standard |
| Improvements and betterments | Usually not fully covered by corporation | Key unit-owner coverage |
| Personal property | No | Yes |
| Personal liability | Corporation has its own liability | Unit owner needs personal liability |
| Loss assessment | Corporation may assess owners after covered loss or liability | Unit policy may cover eligible assessments |
| Corporation deductible assessment | Corporation may pass deductible to unit owner | Unit policy may need specific deductible assessment coverage |
| Additional living expense | Corporation policy generally not enough for unit owner | Unit owner policy usually needed |
Tenants
| Exposure | Coverage point |
|---|
| Tenant’s personal property | Covered under tenants package, not landlord policy |
| Additional living expense | Important after insured loss makes unit unfit |
| Tenant improvements | Improvements made or paid for by tenant may need coverage |
| Liability to third parties | Personal liability section responds if legally liable and not excluded |
| Damage to rented premises | Review tenant legal liability/property damage wording |
| Roommates | Each may need own policy unless specifically insured |
Rented Dwellings and Landlords
| Exposure | Coverage point |
|---|
| Building | Insured by landlord under rented dwelling form |
| Tenant contents | Not covered by landlord |
| Rental income | Fair rental value/rental income coverage may be needed |
| Premises liability | Landlord needs liability for property ownership |
| Vacancy between tenants | Report material change and check vacancy wording |
| Illegal activities by tenant | Underwriting and coverage concern |
| Multiple units/boarders | May change eligibility and rating |
Personal Liability Quick Reference
| Liability concept | Meaning | Exam focus |
|---|
| Bodily injury | Injury, sickness, disease, or death of a third party | Must fit policy definition |
| Property damage | Damage to or loss of use of tangible property | Damage to property owned by insured is not third-party liability |
| Occurrence | Accident or continuous/repeated exposure causing injury/damage | Timing affects which policy responds |
| Legal liability | Insured must be legally responsible | Voluntary payments are different |
| Defence costs | Insurer may defend covered suits | Defence may be in addition to or within limits depending on wording |
| Intentional acts | Expected or intended injury/damage excluded | Negligence vs intentional harm matters |
| Business liability | Usually excluded or limited | Home business endorsement/commercial CGL may be needed |
| Auto liability | Excluded from homeowners liability | Auto policy responds |
| Watercraft liability | Limited by size, horsepower, ownership, or use | Separate watercraft policy may be required |
| Professional liability | Excluded from personal liability | E&O/professional policy needed |
Personal Auto Coverage
Auto insurance is highly province-specific. For CAIB 2, focus on the function of each coverage and the effect of disclosed vehicle use, drivers, ownership, and endorsements.
Core Auto Coverages
| Coverage | What it does | Key distinction |
|---|
| Third party liability | Pays sums the insured is legally liable to pay for bodily injury or property damage arising from automobile use | Limits matter; personal umbrella may require minimum underlying limits |
| Accident benefits / no-fault benefits | Pays defined benefits to eligible injured persons regardless of fault | Benefits and terminology vary by province |
| Uninsured automobile | Protects against injury/damage caused by uninsured or unidentified motorists, subject to wording | Not the same as underinsured motorist protection |
| Direct compensation-property damage | Where applicable, insured claims against own insurer for vehicle damage caused by another motorist | Does not replace collision in every scenario |
| Collision or upset | Covers damage from collision with another object or upset/rollover | Optional physical damage coverage |
| Comprehensive | Covers non-collision physical damage per wording, such as theft, fire, vandalism, glass, wind, hail | Broader than specified perils but excludes collision/upset |
| Specified perils | Covers only listed physical damage perils | Narrower than comprehensive |
| All perils | Combines collision/upset and comprehensive-style protection, subject to exclusions | Still not “everything”; exclusions apply |
Auto Physical Damage Peril Comparison
| Loss example | Collision/upset | Comprehensive | Specified perils | All perils |
|---|
| Vehicle hits another car | Usually yes | No | No | Usually yes |
| Vehicle rolls over | Usually yes | No | No | Usually yes |
| Theft of vehicle | No | Usually yes | Usually yes | Usually yes |
| Fire | No | Usually yes | Usually yes | Usually yes |
| Hail or windstorm | No | Usually yes | Usually yes | Usually yes |
| Vandalism | No | Usually yes | Not always | Usually yes |
| Glass breakage | Often comprehensive unless caused by collision | Usually yes | Not always | Usually yes |
| Damage while transported by ferry/train/truck | Depends on wording | Often addressed | Often listed | Usually yes |
Auto Underwriting Decision Points
| Question to ask | Why it matters |
|---|
| Who owns or leases the vehicle? | Named insured, lessor/lienholder, insurable interest |
| Who are all regular drivers? | Rating, eligibility, misrepresentation risk |
| What is the vehicle used for? | Commuting, business, delivery, rideshare, farm, pleasure |
| Where is it garaged? | Territory, theft, commuting, rating |
| Any young/new drivers? | Rating, disclosure, occasional vs principal driver |
| Any modifications? | Value, performance, underwriting acceptability |
| Any commercial signage/tools/passengers? | Personal auto may be inappropriate |
| Is the vehicle rented or borrowed? | Non-owned auto endorsement or credit card coverage gaps |
| Is there travel outside Canada? | Territory and proof of insurance issues |
| Is replacement cost desired for a new vehicle? | Waiver of depreciation / depreciation protection endorsement |
Common Auto Endorsement Functions
| Endorsement function | When it is needed |
|---|
| Increased liability limit | Higher exposure or umbrella requirement |
| Family protection / underinsured motorist | At-fault third party has inadequate insurance |
| Loss of use | Rental vehicle or transportation after covered physical damage loss |
| Legal liability for damage to non-owned autos | Renting or borrowing vehicles |
| Waiver of depreciation | Newer vehicle total or partial loss settlement |
| Lessor/lienholder protection | Leased or financed vehicle |
| Permission for business use | Use beyond ordinary personal/commuting |
| Restricted driver or excluded driver | Underwriting control; must be clearly explained |
| Ride-sharing/delivery permission | App-based passenger or delivery use; personal policy may exclude |
Personal Umbrella Liability
| Feature | Exam point |
|---|
| Excess liability | Pays above underlying personal liability or auto liability limits |
| Underlying insurance requirement | Insured must maintain required primary limits |
| Drop-down coverage | Some umbrellas may respond to certain claims not covered by underlying policies, subject to self-insured retention |
| Worldwide personal liability | Often broader territory, but wording controls |
| Exclusions | Business, professional, intentional, aircraft/watercraft, and auto limitations remain important |
| Claims-made vs occurrence | Personal umbrellas are commonly occurrence-based, but always read wording |
| Best candidate | High net worth, high public exposure, rental/secondary properties, young drivers, pools, boats |
Pleasure Craft and Travel
Pleasure Craft
| Exposure | Coverage point |
|---|
| Hull | Physical damage to boat, motor, equipment |
| Trailer | May need specific listing or separate coverage |
| Liability | Protection for injury/damage to others from ownership/use |
| Navigation territory | Coverage may apply only in specified waters |
| Lay-up warranty | Boat must be out of use during lay-up period if required |
| Operators | Age, licensing, experience, and permitted operators matter |
| Racing/commercial use | Often excluded unless endorsed |
| Personal effects | May be limited; homeowners overlap is not enough |
Travel Insurance
| Coverage | Key distinction |
|---|
| Emergency medical | Covers eligible emergency treatment while travelling |
| Trip cancellation | Loss before departure for insured reasons |
| Trip interruption | Loss after trip starts for insured reasons |
| Baggage/personal effects | Limited, often secondary to other insurance |
| Accidental death/dismemberment | Fixed benefit, not medical reimbursement |
| Pre-existing condition exclusion | Stability period and medical history are central |
| Travel advisory exclusion | Government advisories can affect coverage |
| High-risk activities | Adventure sports, alcohol/drug involvement, or reckless acts may be excluded |
Underwriting and Risk Assessment
COPE for Habitational Risks
| COPE factor | What to review | Examples of red flags |
|---|
| Construction | Materials, age, roof, wiring, plumbing, heating | Knob-and-tube/aluminum wiring, old roof, wood stove, oil tank |
| Occupancy | Who lives there and how used | Vacancy, rooming house, short-term rental, business use |
| Protection | Fire hydrant, fire hall, alarms, sprinklers | Remote location, no monitored alarms, poor access |
| Exposure | Nearby hazards and environment | Brush/forest, flood plain, neighbouring commercial risk |
Personal Lines Hazards
| Hazard type | Meaning | Example |
|---|
| Physical hazard | Tangible condition increasing chance/severity of loss | Damaged stairs, poor wiring, unfenced pool |
| Moral hazard | Dishonesty or intent to profit from insurance | Fraudulent claim history |
| Morale hazard | Carelessness because insurance exists | Failure to maintain heat while away |
| Legal hazard | Laws or legal environment increasing claim cost | High litigation exposure |
| Catastrophe hazard | Loss affecting many insureds | Wildfire, windstorm, earthquake, flood |
Material Facts to Document
| Line | Material facts |
|---|
| Homeowners | Occupancy, renovations, business use, heating, prior losses, mortgagee, alarms, high-value property |
| Tenants | Address, roommates, contents value, pets, business use, prior losses |
| Condo | Unit improvements, bylaws, corporation deductible, assessments, parking/storage, rentals |
| Landlord | Number of units, tenant type, vacancy, rental income, maintenance, prior losses |
| Auto | Drivers, use, garaging, claims/convictions, ownership, modifications, annual distance |
| Watercraft | Operator, horsepower, value, navigation, storage, lay-up, racing/commercial use |
| Travel | Age, health, trip dates, destination, trip cost, pre-existing conditions |
Claims Workflow
flowchart LR
A[Loss occurs] --> B[Insured gives prompt notice]
B --> C[Protect property and prevent further damage]
C --> D[Broker/insurer confirms policy, peril, limits, exclusions]
D --> E[Adjuster investigates facts and quantum]
E --> F[Proof of loss / documentation]
F --> G{Covered loss?}
G -->|Yes| H[Settlement, repair, replacement, or defence]
G -->|No or partly| I[Explain denial or limitation]
H --> J[Salvage, subrogation, file closure]
I --> J
| Claims duty | Practical meaning |
|---|
| Prompt notice | Report loss as soon as practicable |
| Protect property | Take reasonable steps to prevent further damage |
| Do not abandon property | Insurer has rights to inspect/salvage |
| Provide inventory/proof | Support ownership, value, and cause of loss |
| Cooperate | Assist investigation and defence |
| Do not admit liability | Liability admissions can prejudice insurer |
| Preserve evidence | Photos, receipts, damaged parts, police/fire reports |
| Mitigate loss | Reasonable temporary repairs may be required |
Statutory and Policy Conditions
| Condition area | Exam significance |
|---|
| Misrepresentation | False or withheld material facts may affect coverage |
| Material change | Insured must report changes material to the risk |
| Termination/cancellation | Insurer and insured cancellation rights differ; notice rules vary |
| Requirements after loss | Notice, proof of loss, inventory, cooperation |
| Fraud | Fraudulent claims can void recovery and create broader consequences |
| Appraisal | Dispute mechanism for amount of loss, not coverage |
| Salvage | Insurer may take damaged property after settlement |
| Subrogation | Insurer may pursue responsible third party after paying insured |
| Other insurance | Determines contribution when more than one policy applies |
| Mortgage clause | Protects mortgagee’s interest; may create rights independent of insured’s acts |
| Pair and set | Loss to one item may affect value of the set |
| Sue and labour / mitigation | Insured must act reasonably to reduce loss |
Broker Practice Points Tested in Scenarios
| Broker action | Why it matters |
|---|
| Ask complete risk questions | Avoid underinsurance, misclassification, and E&O exposure |
| Explain major exclusions | Especially water, vacancy, business use, auto use, and high-value property |
| Offer relevant endorsements | Document offer and acceptance/refusal |
| Confirm binding authority | Broker must know when coverage is actually bound |
| Issue binder accurately | Binder should match agreed coverage, limits, deductibles, conditions |
| Follow up on subjectivities | Photos, inspections, repairs, appraisals, signed applications |
| Document advice | Protects client and broker when coverage is declined |
| Review renewals | Occupancy, values, drivers, renovations, and use change over time |
| Handle certificates carefully | Evidence of insurance is not an endorsement unless policy changed |
| Respect privacy and consent | Personal information must be collected and shared appropriately |
Common CAIB 2 Scenario Traps
| Scenario clue | Likely correct analysis |
|---|
| Client says “full coverage” | No such technical term; identify specific coverages and exclusions |
| Home insured for purchase price | Rebuilding cost may be higher or lower than market value |
| Jewelry stolen from vehicle | Contents may be covered but special limits/exclusions may apply |
| Basement water after storm | Distinguish sewer backup, overland water, groundwater, seepage |
| House empty for sale | Vacancy issue, not ordinary unoccupancy |
| Friend pays rent for basement room | Occupancy and rental exposure may be material |
| Client runs daycare from home | Business liability/property gap; special underwriting needed |
| Condo corporation charges deductible to owner | Need deductible assessment or loss assessment wording |
| Tenant assumes landlord policy covers belongings | False; tenant needs own policy |
| Student away at school | Check definition of insured and location limits |
| Vehicle used for food delivery | Personal auto may exclude or require endorsement |
| Occasional driver becomes principal driver | Rating and material change issue |
| Borrowed rental car damaged | Need non-owned auto physical damage or rental coverage |
| New car total loss | Standard ACV may apply unless depreciation waiver exists |
| Umbrella requested but auto limits are low | Underlying limit requirement issue |
| Boat used outside navigation limits | Warranty/territory breach concern |
| Travel claim after known illness | Pre-existing condition/stability exclusion issue |
| Insured starts repairs before inspection | Mitigation is allowed, but evidence must be preserved |
Compact Last-Week Review Checklist
- Match each client to the correct personal-lines form: homeowner, tenant, condo, landlord, seasonal, auto, umbrella, watercraft, travel.
- For every property question, ask: Is the property insured? Is the peril insured? Is there an exclusion, condition, deductible, or special limit?
- For every liability question, ask: Is the insured legally liable? Is the activity personal, auto, business, professional, intentional, or excluded?
- For every auto question, identify: owner, drivers, use, province-specific compulsory coverages, optional physical damage, and endorsements.
- Memorize the difference between open perils, named perils, comprehensive, broad, and basic forms.
- Practise co-insurance and replacement-cost settlement questions until the sequence is automatic.
- Review vacancy, material change, misrepresentation, proof of loss, subrogation, salvage, and appraisal.
- Build a habit of explaining not just whether coverage exists, but why the policy wording leads to that result.
Next Step
Use this Quick Reference as a checklist while working through CAIB 2 scenario questions. For each missed practice question, tag the error as form selection, peril/exclusion, valuation, liability, auto, underwriting, or claims condition, then drill that category until the decision rule is clear.