CAIB 2 — CAIB New Edition 1.0 Exam Blueprint
Independent exam blueprint for Insurance Brokers Association of Canada CAIB New Edition 1.0 - CAIB 2 exam preparation.
How to Use This CAIB 2 Exam Blueprint
This checklist is an independent study aid for candidates preparing for the Insurance Brokers Association of Canada exam CAIB New Edition 1.0 - CAIB 2, exam code CAIB 2. Use it as a practical readiness map after you have worked through your official course material.
Because exact official exam weightings are not provided here, the sections below are organized as readiness areas, not as scored exam sections. The goal is to help you answer: Can I recognize the client issue, select the relevant coverage concept, identify limitations or exclusions, and explain the broker action clearly?
Use the checklist in three passes:
- Coverage knowledge pass — confirm you know the forms, terms, exclusions, conditions, and endorsements.
- Scenario judgment pass — test whether you can apply the coverage to realistic client situations.
- Final review pass — tighten weak distinctions, documentation habits, and client-advice language.
Topic-Area Readiness Table
| Readiness area | What to review | You are ready when you can… |
|---|---|---|
| Personal lines insurance foundations | Indemnity, insurable interest, utmost good faith, subrogation, contribution, proximate cause, actual cash value, replacement cost, deductibles, limits, exclusions, conditions | Explain how a loss is adjusted and why coverage may be limited, denied, or reduced |
| Broker role and professional conduct | Duty to gather facts, disclosure, documentation, suitability, privacy, conflicts, binding authority, E&O prevention | Identify the correct broker action before, during, and after placement or claim notice |
| Client fact-finding | Occupancy, ownership, mortgagees/lienholders, construction, renovations, protection, claims history, special property, drivers, vehicle use, material changes | Ask the missing questions that would affect eligibility, rating, coverage, or underwriting |
| Habitational insurance | Homeowners, tenants, condominium unit owners, rented dwelling, seasonal/secondary premises, mobile or non-standard dwellings where applicable | Match the client’s living arrangement to an appropriate coverage approach |
| Property coverage parts | Dwelling building, detached private structures, personal property, additional living expense, fair rental value, debris removal, outdoor property, special limits | Identify which coverage part responds and what limit or limitation may apply |
| Insured perils and loss causes | Fire, lightning, explosion, smoke, windstorm, hail, theft, vandalism, water-related losses, glass, impact, collapse, earthquake or other optional extensions where applicable | Distinguish covered causes of loss from excluded or optional causes of loss |
| Personal property limitations | Jewellery, watches, bicycles, collectibles, fine arts, money, securities, business property, tools, watercraft, trailers, property away from premises | Spot when a client needs a schedule, floater, endorsement, or special limit review |
| Personal liability | Premises liability, personal activities, voluntary property damage, voluntary medical payments, defence costs, excluded business or motorized exposures | Determine whether a third-party injury or property damage claim belongs under personal liability, auto, or another policy |
| Condominium-specific issues | Unit improvements and betterments, loss assessment, unit owner responsibility, condo corporation insurance, deductible assessment, common property | Explain the gap between the corporation’s policy and the unit owner’s policy |
| Tenants and rented dwellings | Tenant’s personal property, additional living expense, tenant legal liability, landlord building exposure, rental income, landlord contents | Separate tenant exposures from landlord exposures in a loss scenario |
| Seasonal, secondary, vacant, and unoccupied premises | Occupancy status, supervision, vacancy restrictions, heating, winterization, rental or short-term rental use | Recognize when a property use change creates a material coverage problem |
| Personal automobile insurance | Applicable provincial automobile policy structure, liability, accident benefits or no-fault concepts where applicable, physical damage options, endorsements, drivers, use, rating facts | Apply auto coverage concepts to driver, vehicle, use, and claim scenarios without assuming all provinces use identical wording |
| Auto physical damage | Collision, comprehensive, specified perils, all perils, deductibles, depreciation, glass, theft, fire, hail, vandalism | Select the correct physical damage section for a vehicle loss |
| Auto liability and injury benefits | Third-party liability, bodily injury, property damage, uninsured or underinsured motorist concepts, accident benefits where applicable | Identify whether the issue is liability to others, first-party injury benefits, or vehicle damage |
| Underwriting and rating logic | Risk selection, eligibility, deductibles, limits, loss history, credit or consent considerations where applicable, protection, territory, use, driver profile | Explain why an insurer requests information or imposes terms |
| Endorsements and floaters | Scheduled personal articles, water endorsements, sewer backup, earthquake, home business, identity fraud, service line, equipment breakdown, auto endorsements where applicable | Recommend the type of coverage review needed without overpromising coverage |
| Claims process | Notice of loss, proof of loss, investigation, salvage, subrogation, depreciation, replacement cost conditions, deductible application, insured duties after loss | Walk through a claim from first notice to settlement and identify insured/broker responsibilities |
| Documentation and file quality | Applications, quotes, binders, policy changes, renewal reviews, declined coverages, client instructions, claims notes, material change records | Create a file record that supports the advice given and the coverage requested |
| Common exam distinctions | Named perils vs broad/all risks, ACV vs replacement cost, vacancy vs unoccupancy, market value vs rebuilding cost, exclusions vs conditions | Resolve wording-based questions by focusing on the precise insurance concept |
Core “Can You Do This?” Checklist
Personal Lines Foundations
- Define indemnity and explain why insurance usually aims to restore, not improve, the insured’s financial position.
- Distinguish actual cash value, replacement cost, market value, and rebuilding cost.
- Explain how deductibles, limits, sub-limits, and special limits affect a claim payment.
- Identify the role of policy declarations, insuring agreements, definitions, exclusions, conditions, and endorsements.
- Explain why a material change must be reported.
- Recognize when a client’s representation, omission, or change in use may affect coverage.
- Apply subrogation and contribution concepts in simple claim scenarios.
- Identify when a loss may involve more than one policy or coverage part.
Broker Practice and Client Advice
- Gather enough facts before recommending or placing coverage.
- Identify coverage needs without guaranteeing that a future claim will be paid.
- Explain limitations and exclusions in plain language.
- Document client instructions, declined coverage, and important coverage discussions.
- Recognize when binding coverage may be outside the broker’s authority.
- Treat privacy, consent, and client information as part of the insurance transaction.
- Escalate unclear coverage or underwriting issues rather than guessing.
- Recognize E&O risk when a broker fails to ask obvious follow-up questions.
Habitational Insurance
- Match the client to the correct general policy type: homeowner, tenant, condominium unit owner, landlord/rented dwelling, seasonal, secondary, or other non-standard placement.
- Identify whether the loss involves building, contents, additional living expense, rental income, liability, or a scheduled item.
- Recognize when personal property is subject to special limits.
- Distinguish owner-occupied, tenant-occupied, vacant, and unoccupied risk characteristics.
- Explain how mortgagees or other interests should be reflected.
- Identify how renovations, additions, or changes in occupancy may affect coverage.
- Identify when home-sharing, roomers, boarders, or short-term rental use requires further underwriting review.
- Explain why replacement cost on building or contents may depend on policy conditions.
Condominium, Tenant, and Rental Scenarios
- Explain the difference between the condominium corporation policy and the unit owner’s policy.
- Identify exposures for improvements and betterments, unit owner contents, loss assessment, and deductible assessment.
- Explain tenant legal liability in a rented premises scenario.
- Separate the landlord’s building exposure from the tenant’s personal property exposure.
- Identify rental dwelling exposures, including landlord contents and rental income where applicable.
- Recognize when a client is both a unit owner and a landlord, creating overlapping condo and rental issues.
Personal Property and Floaters
- Identify property categories commonly subject to special limits.
- Explain why high-value jewellery, collectibles, art, musical instruments, sports equipment, or bicycles may need special review.
- Distinguish blanket contents coverage from scheduled property coverage.
- Recognize when appraisal, description, serial number, proof of value, or underwriting information may be needed.
- Explain the difference between theft, mysterious disappearance, breakage, and accidental loss where the policy wording makes the distinction relevant.
- Identify property used for business and explain why personal policies may restrict it.
Personal Liability
- Distinguish first-party property coverage from third-party liability coverage.
- Recognize premises liability, personal activities liability, and liability arising from ownership or occupancy.
- Identify liability issues involving pets, swimming pools, trampolines, social hosting, sports activities, and rented premises.
- Explain why business, professional, intentional, or motorized exposures may require other coverage.
- Identify when defence costs may be relevant to a liability claim.
- Distinguish voluntary payments from legal liability.
- Recognize when umbrella or excess liability discussion may be appropriate.
Personal Automobile Insurance
- Identify the vehicle, registered owner, principal operator, occasional operators, household drivers, and excluded or high-risk drivers where applicable.
- Gather correct vehicle use: pleasure, commuting, business, delivery, rideshare, farming, commercial, or mixed use.
- Distinguish third-party liability, injury benefits, uninsured or underinsured motorist concepts, and physical damage coverages.
- Explain collision, comprehensive, specified perils, and all perils concepts.
- Recognize how deductibles apply to auto physical damage.
- Identify leased, financed, newly acquired, temporary substitute, borrowed, or rented vehicle issues for further review.
- Recognize when modifications, custom equipment, trailers, motorcycles, recreational vehicles, or off-road vehicles require special handling.
- Avoid assuming all provinces use the same forms, benefits, endorsements, or terminology.
Client Fact-Finding Checklist
Use this as a quick readiness tool. For each fact, ask: Would this affect eligibility, coverage, rating, limits, endorsements, or claims handling?
| Client fact | Habitational relevance | Auto relevance | Broker readiness cue |
|---|---|---|---|
| Legal name and insured interest | Determines named insured and insurable interest | Determines owner, registrant, operator, lienholder | Can you identify who must be named or disclosed? |
| Mailing and risk address | Location, protection, occupancy, territory | Garaging address, territory, use | Can you spot a rating or underwriting mismatch? |
| Ownership structure | Individual, joint, estate, trust, corporation | Registered owner, lessor, lender | Can you avoid insuring the wrong party? |
| Occupancy | Owner-occupied, tenant-occupied, seasonal, vacant, unoccupied | N/A | Can you identify material change risk? |
| Construction and updates | Building age, roof, heating, electrical, plumbing | N/A | Can you explain why insurers ask? |
| Protection | Smoke alarms, monitored alarm, fire hydrant, fire hall distance | Anti-theft, immobilizer, storage | Can you connect risk control to underwriting? |
| Claims history | Frequency, type, unrepaired damage | At-fault claims, comprehensive claims | Can you distinguish rating relevance from coverage response? |
| Special property | Jewellery, art, collectibles, tools, business property | Custom equipment, trailers | Can you identify scheduling needs? |
| Business or rental use | Home business, short-term rental, boarders, roomers | Business use, delivery, rideshare | Can you flag exposures outside standard personal use? |
| Mortgage, lien, lease | Mortgage clause, loss payable interests | Lienholder, lessor, loss payee | Can you protect additional interests correctly? |
| Drivers and operators | N/A | Licensed drivers, household drivers, principal operator | Can you identify who must be disclosed? |
| Vehicle use | N/A | Pleasure, commute, business, delivery, rideshare | Can you spot misclassification? |
| Changes during policy term | Renovation, vacancy, rental, heating change | New driver, new vehicle, use change, address change | Can you explain what must be reported? |
Habitational Coverage Readiness
Policy Type Selection
| Scenario cue | Coverage issue to recognize | Readiness question |
|---|---|---|
| Client owns and occupies a detached house | Homeowner exposure | Can you identify building, contents, additional living expense, and personal liability needs? |
| Client rents an apartment | Tenant exposure | Can you explain contents, additional living expense, and tenant legal liability? |
| Client owns a condo unit and lives in it | Condominium unit owner exposure | Can you separate unit owner property from condominium corporation property? |
| Client owns a condo and rents it to others | Condo plus landlord exposure | Can you identify rental, tenant, and loss assessment issues? |
| Client owns a house rented to tenants | Rented dwelling exposure | Can you identify building, landlord contents, rental income, and liability concerns? |
| Client has a cottage or seasonal home | Seasonal or secondary premises issue | Can you identify occupancy, supervision, water, theft, and limited-use concerns? |
| Client is away for an extended period | Vacancy or unoccupancy issue | Can you determine whether the property status triggers conditions or exclusions? |
| Client starts a home business | Business exposure | Can you identify property, liability, client visits, inventory, and equipment concerns? |
| Client rents through a short-term platform | Non-standard occupancy/use | Can you flag underwriting review rather than assuming coverage? |
Property Coverage Parts
| Coverage part | What it generally addresses | Common readiness traps |
|---|---|---|
| Dwelling building | The insured residence building and attached structures | Confusing market value with replacement cost; ignoring renovations |
| Detached private structures | Structures separated from the dwelling | Assuming business or rental use is automatically covered |
| Personal property | Contents owned or used by the insured | Missing special limits or property away from premises limits |
| Additional living expense | Increased costs after an insured loss makes premises unfit for occupancy | Treating inconvenience as covered without a covered loss trigger |
| Fair rental value or rental income concept | Loss of rent after insured damage, where applicable | Applying homeowner logic to landlord scenarios without checking the form |
| Personal liability | Legal liability for bodily injury or property damage to others | Confusing damage to the insured’s own property with liability to others |
| Voluntary payments | Limited payments without legal liability, depending on wording | Overstating what voluntary coverage pays |
Perils and Loss Cause Distinctions
| Loss cause | What to be ready to decide | Example exam cue |
|---|---|---|
| Fire and smoke | Was there direct damage by an insured peril? | Cooking fire damages cabinets and smoke affects contents |
| Windstorm or hail | Was the damage caused by wind/hail or by an excluded water pathway? | Wind damages shingles and rain enters through the opening |
| Theft | Was property stolen, and are there special limits or vacancy issues? | Jewellery stolen from a hotel room |
| Vandalism or malicious acts | Does occupancy status affect coverage? | Damage discovered after the home sat vacant |
| Water escape | Did water escape from a plumbing, heating, appliance, or other source? | Dishwasher hose bursts while insured is away |
| Sewer backup | Is backup coverage included, excluded, or optional under the applicable wording? | Sewage backs up through basement drain |
| Surface water, flood, groundwater | Is the water source excluded, limited, or separately endorsed? | Heavy rain enters through foundation cracks |
| Earthquake | Is it excluded unless endorsed? Are deductibles or limits different? | Tremor damages foundation and contents |
| Freezing | Did the insured meet heating, shut-off, or supervision conditions? | Pipe freezes while home is unoccupied in winter |
| Collapse | Is collapse covered only in specified circumstances? | Roof collapses after long-term deterioration |
| Wear and tear or deterioration | Is the issue sudden and accidental, or maintenance-related? | Slow leak causes mould over several months |
Personal Automobile Readiness
CAIB 2 candidates should be careful with automobile questions because automobile insurance terms, forms, injury benefits, and mandatory coverages vary by province. Prepare using the wording and provincial context assigned in your course material.
Auto Coverage Map
| Auto topic | What to review | Can you do this? |
|---|---|---|
| Insured persons and vehicles | Named insured, owner, lessee, principal operator, occasional operators, household drivers | Identify who is insured and who must be disclosed |
| Vehicle use | Pleasure, commute, business, delivery, rideshare, farm or commercial use | Spot when personal auto coverage may not fit the exposure |
| Third-party liability | Bodily injury or property damage caused to others | Distinguish liability claims from first-party damage |
| Accident benefits or no-fault concepts | Injury-related benefits where applicable | Avoid assuming the same benefit structure in every province |
| Uninsured or underinsured motorist concepts | Protection when another driver lacks sufficient insurance, where applicable | Identify when the at-fault party’s insurance status matters |
| Collision or upset | Damage involving collision with another object or vehicle | Identify when collision deductible applies |
| Comprehensive | Non-collision causes such as theft, fire, vandalism, wind, hail, glass, or animals, depending on wording | Separate comprehensive from collision losses |
| Specified perils | Listed causes only | Avoid treating specified perils as broad coverage |
| All perils | Broad physical damage concept combining collision and comprehensive elements, subject to wording | Recognize theft by certain persons or other wording-specific issues |
| Endorsements | Permission, restrictions, increased limits, replacement cost, loss of use, rental vehicles, removing depreciation where applicable | Identify when base coverage needs modification |
| Rating and underwriting | Driver profile, convictions, accidents, territory, use, vehicle type, deductibles, coverage choices | Explain why a change matters |
| Claims handling | Notice, police report where required, repair process, total loss, deductible, subrogation | Walk through the correct claim path |
Auto Scenario Cues
| Scenario | Coverage issue | Readiness action |
|---|---|---|
| Client begins using vehicle for delivery work | Use change and possible eligibility issue | Flag underwriting review and avoid assuming personal use still applies |
| Teen driver obtains a licence | Operator disclosure and rating | Identify household driver questions |
| Vehicle is leased or financed | Lessor/lienholder interest | Confirm interest is shown correctly |
| Client rents a car on vacation | Non-owned or rental vehicle coverage issue | Check applicable policy and endorsement wording |
| Windshield is cracked by a stone | Physical damage section and deductible | Decide whether comprehensive or glass treatment applies under wording |
| Vehicle hits a deer | Comprehensive-type loss in many wordings | Do not classify as collision without checking wording |
| Vehicle slides into a guardrail | Collision or upset | Apply collision deductible logic |
| Vehicle is stolen with personal property inside | Auto damage plus contents issue | Identify possible separate policies and limits |
| Driver uses vehicle for rideshare | Commercial or special-use issue | Flag as non-standard and endorsement-dependent |
| Newly purchased vehicle replaces old vehicle | Newly acquired or replacement vehicle rules | Check notice and coverage conditions in applicable wording |
Calculation and Settlement Readiness
CAIB 2 is primarily about applied insurance judgment, but you should still be comfortable with basic claim settlement logic.
Basic Settlement Concepts
Know how these ideas affect the amount payable:
- Limit of insurance — the maximum payable for a coverage part, subject to wording.
- Special limit — a lower limit for specified property or loss types.
- Deductible — the portion paid by the insured before the insurer pays.
- Actual cash value — replacement cost less depreciation.
- Replacement cost — cost to repair or replace with new property of like kind and quality, subject to conditions.
- Depreciation — reduction for age, use, wear, or obsolescence.
- Salvage — damaged property with remaining value.
- Subrogation — insurer’s right to recover from responsible third parties after paying.
- Contribution — allocation when more than one policy applies.
Use this general settlement logic, always subject to policy wording:
\[ \text{Claim Payment} = \min(\text{Covered Loss}, \text{Applicable Limit}, \text{Settlement Basis}) - \text{Deductible} \]For actual cash value:
\[ \text{Actual Cash Value} = \text{Replacement Cost} - \text{Depreciation} \]For contribution between policies, where contribution applies:
\[ \text{Insurer Share} = \frac{\text{That Policy Limit}}{\text{Total Applicable Limits}} \times \text{Covered Loss} \]Calculation Prompts
- Given a loss amount, deductible, and limit, can you calculate the maximum payable?
- Given a replacement cost and depreciation amount, can you calculate actual cash value?
- Given a special limit lower than the loss amount, can you apply the special limit before or alongside the deductible as wording requires?
- Given two applicable policies, can you recognize contribution rather than double recovery?
- Given a total loss vehicle scenario, can you distinguish vehicle value, deductible, lienholder interest, and optional waiver of depreciation or replacement cost concepts where applicable?
- Given a contents loss, can you identify whether an item is subject to a special limit or scheduling requirement?
Decision-Point Checks
Personal Lines Placement Triage
flowchart TD
A[Client request or renewal review] --> B{What asset or exposure?}
B --> C[Residence or personal property]
B --> D[Personal automobile]
B --> E[Personal liability exposure]
C --> F{Standard occupancy and use?}
F -->|Yes| G[Match base habitational form]
F -->|No| H[Flag underwriting review: rental, vacancy, business, seasonal, short-term rental]
D --> I{Standard personal use?}
I -->|Yes| J[Review auto coverage, drivers, vehicle, deductibles]
I -->|No| K[Flag business, delivery, rideshare, commercial, special vehicle issue]
E --> L{Covered by personal liability?}
L -->|Likely| M[Review limits and exclusions]
L -->|Unclear| N[Consider endorsement, umbrella, commercial, or specialty coverage review]
G --> O[Check limits, endorsements, exclusions, documentation]
H --> O
J --> O
K --> O
M --> O
N --> O
Scenario Judgment Table
| If the question says… | Think about… | Do not jump to… |
|---|---|---|
| “The insured was away for three months” | Vacancy, unoccupancy, heating, supervision, material change | Assuming normal coverage applies |
| “The basement flooded after heavy rain” | Source of water, sewer backup, surface water, groundwater, endorsements | Calling all water damage covered |
| “Jewellery disappeared while travelling” | Special limits, scheduled property, theft vs mysterious disappearance | Assuming full contents limit applies |
| “A tenant caused fire damage to an apartment” | Tenant legal liability, landlord property, negligence | Treating it only as contents damage |
| “A condo corporation charges the unit owner after a loss” | Loss assessment, deductible assessment, unit owner responsibility | Assuming corporation insurance covers everything |
| “The home is used for client visits” | Business property and business liability | Assuming home insurance covers all home business |
| “A vehicle is used for food delivery” | Material use change, rating, eligibility, commercial exposure | Treating it as ordinary commuting |
| “A driver not listed on the policy has an accident” | Permission, household driver disclosure, underwriting, exclusions where applicable | Assuming coverage is automatically void or automatically covered |
| “The insured increased the building size” | Replacement value, material change, renovation risk | Assuming the old limit is still adequate |
| “The client declined sewer backup coverage” | Documentation of declined coverage | Recommending denial without checking file and wording |
| “There are two policies that could respond” | Contribution, primary/excess wording, other insurance clauses | Allowing double recovery |
| “The broker forgot to forward a change” | E&O exposure, documentation, causation | Treating it as only an insurer issue |
Common Weak Areas and Exam Traps
Coverage Distinctions Candidates Often Blur
| Distinction | Why it matters | Quick self-test |
|---|---|---|
| Named perils vs broad/all risks | Determines whether the loss cause must be listed or is covered unless excluded | Can you explain who must prove what? |
| Actual cash value vs replacement cost | Changes settlement amount and conditions | Can you calculate both if depreciation is given? |
| Market value vs replacement cost | Real estate price is not the same as rebuilding cost | Can you explain this to a homeowner? |
| Vacancy vs unoccupancy | Vacancy may trigger stricter limitations | Can you classify an empty but furnished home? |
| Flood vs sewer backup vs water escape | Water source drives coverage analysis | Can you trace the water’s path? |
| Theft vs mysterious disappearance | Wording may treat them differently | Can you identify evidence of theft? |
| Personal use vs business use | Personal policies often restrict business exposures | Can you spot business activity from facts? |
| Condo unit vs common property | Determines whose policy may respond | Can you identify the responsible party? |
| Liability vs voluntary payments | Legal liability is not the same as goodwill payment | Can you explain both? |
| Collision vs comprehensive | Auto physical damage category affects coverage and deductible | Can you classify deer, hail, theft, and guardrail losses? |
| Driver risk vs vehicle risk | Both affect auto underwriting | Can you separate operator facts from vehicle facts? |
| Exclusion vs condition | Exclusion removes coverage; condition sets duties or requirements | Can you state the consequence of each? |
Broker Practice Traps
- Failing to document a client’s decision to decline optional coverage.
- Assuming renewal coverage remains suitable after a life, property, or vehicle change.
- Giving a coverage opinion before reading the applicable wording.
- Treating a quote as bound coverage without confirming authority and instructions.
- Not asking about business use, rental use, short-term rental use, or delivery use.
- Not confirming mortgagee, lienholder, lessor, or loss payee information.
- Not recording material conversations in the client file.
- Explaining coverage in broad promises instead of conditional insurance language.
- Missing provincial differences in automobile insurance.
- Confusing insurer underwriting acceptance with claim coverage certainty.
Documentation and Artifact Checklist
For each artifact, be ready to explain its purpose and the risk of poor handling.
| Artifact or record | Purpose | Exam-ready behavior |
|---|---|---|
| Application | Captures client facts and representations | Ensure completeness, accuracy, and client confirmation |
| Quote or proposal | Presents terms, limits, deductibles, and options | Avoid implying coverage is bound before binding |
| Binder or confirmation of insurance | Temporary evidence of coverage when properly authorized | Confirm effective date, time, coverage, limits, and authority |
| Policy declarations | Shows named insured, location, coverage, limits, deductibles, endorsements | Compare against client instructions |
| Endorsement | Changes policy terms | Explain the change and effective date |
| Renewal review | Confirms ongoing suitability | Ask about changes, not just price |
| Declined coverage note | Records that an option was offered and declined | Document clearly and neutrally |
| Claims notice | Starts claim communication | Report promptly and avoid prejudging coverage |
| Material change note | Records changes affecting risk | Notify insurer and document client advice |
| Cancellation or non-payment notice | Addresses policy termination risk | Follow procedure and document communication |
| Inspection or recommendation note | Records risk improvement requirements | Track deadlines and client response |
| Complaint or dispute record | Preserves timeline and communication | Escalate appropriately and avoid informal admissions |
Final-Week Checklist
Knowledge Review
- Re-read your official CAIB 2 material for definitions, exclusions, and conditions you commonly confuse.
- Build a one-page table of habitational policy types and the client situations they fit.
- Build a one-page table of auto physical damage coverages and typical loss examples.
- Review special limits for personal property categories in your study material.
- Review water damage categories and the wording-specific treatment of each.
- Review vacancy, unoccupancy, seasonal residence, and rental use issues.
- Review condominium unit owner exposures.
- Review tenant legal liability and rented dwelling exposures.
- Review broker duties around documentation, disclosure, material change, and declined coverage.
Scenario Practice
- Practice deciding the correct coverage part before calculating or explaining anything.
- Practice identifying the missing underwriting fact in each scenario.
- Practice explaining why an endorsement or floater may be needed.
- Practice classifying auto losses as liability, accident benefits/injury, collision, comprehensive, specified perils, or another applicable category.
- Practice water loss scenarios until you can identify the source, path, and coverage issue.
- Practice condo claims until you can separate unit owner, corporation, and assessment issues.
- Practice broker E&O scenarios and identify the better file-handling step.
Exam-Day Readiness
- Read every scenario for role: broker, insured, insurer, claimant, landlord, tenant, condo owner, driver, or third party.
- Identify the policy type before choosing an answer.
- Identify whether the question asks about coverage, underwriting, rating, claims, documentation, or professional conduct.
- Watch for words such as vacant, business, rental, newly acquired, leased, modified, scheduled, excluded, optional, and endorsed.
- Do not rely on everyday meanings when an insurance term has a technical meaning.
- If two answers seem correct, choose the one that best fits the policy wording and broker duty.
- Avoid absolute assumptions unless the facts and wording support them.
- Mark weak questions for review and return after completing the easier items.
Practical Next Step
Use this Exam Blueprint to rank each CAIB 2 readiness area as green, yellow, or red. Spend the next study session on the red areas first, then test yourself with mixed personal-lines scenarios that force you to choose the coverage part, identify the missing client fact, and state the correct broker action.