CAIB 1 — CAIB New Edition 1.0 Exam Blueprint

Practical exam blueprint for Insurance Brokers Association of Canada CAIB New Edition 1.0 - CAIB 1 candidates preparing for CAIB 1.

How to Use This Exam Blueprint

This checklist is an independent study aid for candidates preparing for the Insurance Brokers Association of Canada exam CAIB New Edition 1.0 - CAIB 1, exam code CAIB 1.

Use it as a practical readiness map:

  1. Read each topic area.
  2. Mark whether you can explain it, apply it to a client scenario, and identify the broker action required.
  3. Revisit weak areas with your course materials, provincial guidance, policy wordings, and practice questions.
  4. During final review, focus less on memorizing isolated terms and more on applying insurance concepts to client facts.

Because exact official exam weights are not provided here, the sections below are presented as readiness areas, not weighted exam sections.

Topic-Area Readiness Table

Readiness areaWhat to reviewYou are ready when you can…
Insurance fundamentalsRisk, peril, hazard, indemnity, insurable interest, utmost good faith, subrogation, contribution, proximate causeDefine the term and apply it to a short claim or underwriting scenario
Insurance contractsOffer and acceptance, consideration, capacity, legality, policy conditions, exclusions, warranties, representationsIdentify whether a contract issue affects coverage, underwriting, or claims handling
Role of the brokerBroker duties, client needs analysis, market selection, disclosure, documentation, errors and omissions awarenessExplain what the broker should ask, disclose, document, and follow up on
Underwriting basicsRisk selection, information gathering, rating factors, risk improvements, acceptance or decline indicatorsSpot missing underwriting information and explain why it matters
Policy structureDeclarations, insuring agreements, definitions, exclusions, conditions, endorsements, limits, deductiblesNavigate a policy and identify where the answer is likely found
Property insurance conceptsDirect loss, indirect loss, named perils, broad forms, all-risks wording, valuation, deductible applicationDistinguish what caused the loss, what property is affected, and what coverage may respond
Habitational insuranceHomeowners, tenants, condominium, seasonal or secondary residences, personal property, additional living expense, liabilityMatch the client’s living arrangement to appropriate personal-lines coverage needs
Personal liabilityBodily injury, property damage, premises liability, personal activities, exclusions, defence costsIdentify when a liability exposure may exist and what facts affect coverage
Automobile insurance conceptsOwnership, use, drivers, rating variables, compulsory coverage concepts, optional coverages, accident benefits where applicableAsk the right questions about vehicle use, operators, location, and coverage needs
Claims processNotice of loss, proof of loss, insurer investigation, insured duties after loss, settlement methods, salvage, subrogationExplain what the insured must do and what the insurer may do after a loss
Ethics and professionalismConfidentiality, conflicts, misrepresentation, client-first advice, fair treatment, complaint handlingChoose the action that protects the client, the brokerage, and regulatory expectations
Documentation and file qualityApplications, binders, endorsements, cancellations, renewals, client instructions, conversationsIdentify what must be recorded and why incomplete documentation creates risk
Provincial and jurisdictional awarenessProvincial insurance terminology, auto rules, licensing context, statutory conditions where applicableRecognize when the answer may depend on provincial wording or statutory requirements

Core Insurance Principles Checklist

Be able to explain each principle in plain language and apply it to a scenario.

PrincipleExam-style applicationReadiness check
IndemnityA claim payment should restore the insured, not create a profitCan you identify overinsurance, underinsurance, actual cash value, and replacement cost issues?
Insurable interestThe insured must have a financial interest in the subject of insuranceCan you tell who can insure property, a vehicle, or a liability exposure?
Utmost good faithBoth parties rely on honest and complete disclosureCan you identify material facts and misrepresentation concerns?
Material factA fact that could influence underwriting, rating, or acceptanceCan you spot omitted information in an application scenario?
Proximate causeThe dominant cause that sets the loss in motionCan you connect the cause of loss to covered or excluded perils?
SubrogationThe insurer may recover from a responsible third party after paying a lossCan you recognize when the insured should not prejudice recovery rights?
ContributionMultiple policies may share a covered lossCan you identify overlapping insurance and avoid double recovery?
DeductibleThe insured retains part of the lossCan you explain how deductibles affect claim payment and client expectations?
Limit of insuranceThe maximum payable under a coverage, subject to termsCan you identify when a sublimit or special limit may matter?
ExclusionA policy provision that removes or restricts coverageCan you separate an excluded cause from an excluded property type or activity?

Insurance Contract and Policy Wording Readiness

Can You Identify the Parts of a Policy?

  • Declarations page: named insured, location, limits, deductibles, policy period, coverages.
  • Insuring agreement: what the insurer agrees to cover.
  • Definitions: words with specific policy meanings.
  • Conditions: duties, rules, and procedures that affect coverage or claims.
  • Exclusions: losses, property, people, activities, or causes not covered.
  • Endorsements: amendments that add, remove, or modify coverage.
  • Statutory or mandated conditions where relevant to the jurisdiction.
  • Schedule of coverages or special limits where applicable.
  • Cancellation, non-renewal, and change provisions.

Contract Formation and Validity Checks

QuestionWhy it matters
Was there an offer and acceptance?Determines whether a contract or binder may exist
Was consideration exchanged or promised?Supports the contract relationship
Did the insured have capacity?Affects whether the contract is valid or enforceable
Is the subject matter legal?Illegal activities are not valid insurance subjects
Was the information material and accurate?Misrepresentation or nondisclosure may affect coverage
Was the policy issued as intended?Errors may require correction or endorsement
Was coverage bound before the loss?Timing can determine whether the loss is insured

Risk, Perils, and Hazards

Know the Distinctions

TermMeaningExample cue
RiskChance of financial lossA homeowner may suffer fire damage
PerilCause of lossFire, theft, windstorm, collision
HazardCondition that increases likelihood or severity of lossPoor maintenance, unsafe wiring, icy walkway
Physical hazardTangible risk-increasing conditionBroken handrail
Moral hazardDishonesty or intentional conduct concernInflated claim
Morale hazardCarelessness due to insurance protectionLeaving property unsecured
Pure riskPossibility of loss or no lossInsurable risk category
Speculative riskPossibility of loss, no loss, or gainBusiness venture or investment-style risk

Can You Do This?

  • Given a short description, identify the peril causing the loss.
  • Separate the peril from the resulting damage.
  • Identify at least one physical, moral, and morale hazard.
  • Explain why some risks are insurable and others are not.
  • Recommend a basic risk management technique: avoid, reduce, retain, transfer, or share.
  • Explain how insurance transfers financial consequences but does not remove the underlying hazard.

Broker Role, Client Needs, and Professional Conduct

For CAIB 1, be ready to think like a broker: collect facts, identify exposures, explain options, document advice, and avoid misleading the client.

Broker taskWhat to be ready forCommon exam cue
Fact findingIdentify property, vehicles, drivers, occupancies, prior losses, special property, renovations, business use“The client mentions…” or “not disclosed on the application”
Needs analysisMatch coverage to client exposures“Which coverage should be discussed?”
DisclosureExplain important terms, exclusions, limits, and client duties“What should the broker tell the client?”
Market placementProvide accurate information to insurers“What information is material to underwriting?”
Binding coverageKnow when coverage is requested, confirmed, or not yet in force“The client assumes they are covered…”
DocumentationRecord instructions, advice, declinations, confirmations, and changes“There is no note on file…”
Renewal handlingReview changes, update information, communicate options“At renewal, the client has changed…”
Claims supportGuide process without promising coverage beyond the policy“The client asks whether the claim will be paid…”

Broker Action Checklist

  • Ask enough questions before recommending coverage.
  • Do not assume the prior policy still matches the client’s current risk.
  • Confirm material changes in writing where appropriate.
  • Explain important limitations in plain language.
  • Document advice, client decisions, and declined coverages.
  • Avoid guaranteeing claim outcomes.
  • Distinguish insurer authority from broker responsibilities.
  • Escalate uncertain coverage or compliance issues.
  • Preserve confidentiality of client information.
  • Address conflicts of interest transparently.

Underwriting Basics

Information the Broker Should Be Ready to Gather

AreaExamples of facts to collectWhy it matters
Named insuredLegal name, ownership interest, occupancy, relationship to propertyDetermines who has coverage and insurable interest
Property locationAddress, construction, protection, age, updates, occupancyAffects eligibility, rating, and coverage conditions
Prior insuranceCurrent insurer, lapses, cancellations, prior claimsAffects underwriting assessment
Loss historyType, date, amount, cause, corrective actionIndicates frequency or severity concerns
Use of premisesResidential, rental, business, vacancy, renovationsChanges exposure and may affect policy form
Personal propertyHigh-value items, collections, business property, property away from premisesMay require special limits or endorsements
Liability exposuresPets, pools, home-based activity, rental units, recreational exposuresAffects personal liability risk
Automobile usePleasure, commute, business, delivery, rideshare, listed driversAffects rating and eligibility
DriversAge, licensing, experience, convictions, accidents, use patternsAffects auto underwriting and premium
Changes during policy termRenovations, moving, new drivers, vehicle changes, occupancy changesMay require endorsement or insurer approval

Underwriting Decision Prompts

Ask yourself:

  • Is the risk accurately described?
  • Is any information missing or inconsistent?
  • Is there a material change from the prior term?
  • Is the requested coverage appropriate for the exposure?
  • Is the risk acceptable as presented, acceptable with conditions, or likely unacceptable?
  • Is additional documentation needed before coverage is bound?
  • Does the client understand any conditions, exclusions, or limitations?

Property Insurance Concepts

Property Coverage Readiness Table

TopicWhat to knowScenario cue
Direct lossPhysical damage to insured propertyFire damages a kitchen
Indirect lossFinancial consequence of direct damageClient needs temporary lodging
Named perilsOnly listed causes of loss are covered“Is this peril named?”
Broad or comprehensive style wordingWider coverage subject to exclusions“Covered unless excluded”
ExclusionsRemoved causes, property, or circumstancesWear and tear, intentional loss, certain activities
Actual cash valueReplacement cost less depreciation conceptOlder property, settlement dispute
Replacement costCost to repair or replace without depreciation, subject to conditionsClient expects new-for-old settlement
Pair and setLoss to part of a set may affect value of remaining itemsOne chair in a matched set is destroyed
SalvageInsurer may take damaged property after paymentDamaged item still has value
VacancyMaterial occupancy issue that may restrict coverageHome left empty for extended period
UnoccupancyTemporary absence may have different implications than vacancyClient away temporarily
Improvements and bettermentsTenant-made improvements may need coverageTenant upgrades leased unit
Property away from premisesCoverage may be limited or conditionalLaptop, luggage, or personal items elsewhere

Cause-of-Loss Analysis

When reviewing a property scenario, work through this order:

  1. What property was damaged?
  2. Who owns it?
  3. Where was it located?
  4. What caused the loss?
  5. Is the cause a covered peril or not excluded?
  6. Is the property type covered?
  7. Are there special limits, deductibles, or conditions?
  8. Did the insured meet duties after loss?
  9. Is valuation actual cash value, replacement cost, or another basis?
  10. Is another policy or party involved?

Habitational Insurance Readiness

Be ready to distinguish common personal property and liability needs for homeowners, tenants, condominium unit owners, seasonal dwellings, and other living arrangements.

Client situationCoverage questions to askWatch for
Homeowner occupying own dwellingDwelling, detached structures, contents, additional living expense, personal liabilityRenovations, business use, high-value items, occupancy changes
TenantPersonal property, additional living expense, tenant legal liability, personal liabilityClient may wrongly assume landlord’s policy covers their contents
Condominium unit ownerUnit improvements, personal property, loss assessment, deductible assessment, personal liabilityBoundary between unit owner policy and condominium corporation policy
Seasonal or secondary residenceOccupancy pattern, protection, heating, water shutoff, contents, rental useHigher vacancy, theft, water, and maintenance exposures
Rental property ownerBuilding, rental income, landlord liability, tenant screening, vacancyPersonal homeowners wording may not fit rental exposure
Home-based activityBusiness property, clients visiting, inventory, tools, professional exposurePersonal policy may restrict or exclude business activities
Shared living arrangementNamed insured, unrelated occupants, property ownershipCoverage may not automatically extend to everyone
Renovating propertyExtent of work, contractors, permits, occupancy, increased valuesMaterial change and construction-related exclusions or limits

Habitational Coverage Checklist

  • Dwelling building coverage is adequate for the property type.
  • Detached private structures are identified.
  • Personal property limits and special limits are reviewed.
  • Additional living expense or loss of use is understood.
  • Personal liability coverage is reviewed.
  • Voluntary medical payments or voluntary property damage concepts are understood where applicable.
  • Sewer backup, water damage, earthquake, or other optional coverages are reviewed where relevant.
  • High-value property is scheduled or specifically discussed if needed.
  • Occupancy, vacancy, rental, and business-use questions are answered accurately.
  • Endorsements are reviewed for additions or restrictions.

Personal Property and Special Limits

Items That Often Need Extra Attention

Property typeWhy it is testedReadiness check
Jewellery, watches, gemsOften subject to special limits or proof requirementsCan you explain why scheduling may be needed?
Fine arts, collectibles, antiquesValuation and documentation issuesCan you identify appraisal or agreed-value concerns?
Bicycles, sporting equipmentMay have limits or theft concernsCan you ask about value and use?
Business property at homePersonal policy may limit or exclude business propertyCan you spot home-business exposure?
Money, securities, documentsOften subject to special limitsCan you avoid assuming full contents limit applies?
Watercraft, trailers, recreational propertyMay have separate limits or policy needsCan you identify when separate coverage may be required?
Property of othersInsurable interest and legal responsibility issuesCan you determine who should insure it?
Property away from premisesLocation and use affect coverageCan you identify off-premises limitations?

Personal Liability Readiness

Liability Analysis Framework

Use this sequence for personal liability scenarios:

  1. Did someone allege bodily injury or property damage?
  2. Is the insured legally responsible or potentially responsible?
  3. Did the incident arise from personal activities, premises ownership, vehicle use, business activity, or another exposure?
  4. Is the person an insured under the policy?
  5. Is the location or activity within the policy’s scope?
  6. Does an exclusion apply?
  7. Are defence costs addressed separately from damages?
  8. Are there voluntary payment or medical payment provisions that may apply without legal liability?
  9. Is another policy more appropriate?

Common Personal Liability Exam Cues

CueWhat to think about
Guest slips on icy stepsPremises liability, maintenance hazard, negligence
Dog injures a visitorAnimal liability, exclusions or underwriting concern
Child damages neighbour’s propertyPersonal liability or voluntary property damage concepts
Client runs business from homeBusiness exclusion or need for commercial coverage
Insured rents out basement suiteLandlord liability and property exposure
Injury involving automobileAuto policy likely relevant, not homeowners liability
Damage caused intentionallyIntentional act exclusion concern
Defamation or personal injury wordingCheck whether the policy includes or excludes the exposure
Boat, ATV, snowmobile, or recreational vehicleSeparate coverage or restricted liability may be needed

Automobile Insurance Readiness

Auto insurance is highly jurisdiction-dependent in Canada. For CAIB 1, be prepared to apply general personal auto concepts and then reconcile details with the province-specific materials you are using.

Auto Fact-Finding Checklist

  • Who owns or leases the vehicle?
  • Who is the principal operator?
  • Who else drives it?
  • Where is it garaged or primarily kept?
  • What is the vehicle used for: pleasure, commute, business, delivery, rideshare, or other use?
  • What is the annual or typical distance driven?
  • Are there young, newly licensed, occasional, or excluded drivers?
  • Are there prior accidents, claims, convictions, suspensions, or cancellations?
  • Is the vehicle financed or leased?
  • Are optional physical damage coverages needed?
  • Are deductibles appropriate?
  • Are there modifications, custom equipment, or special vehicle uses?
  • Has coverage been bound before the vehicle is driven?

Auto Coverage Concepts to Review

ConceptBe ready to explainScenario cue
Third-party liabilityResponds when insured is legally liable to othersInsured injures another driver or damages property
Accident benefits or no-fault benefits where applicableBenefits payable under provincial auto systemsInjured insured, passengers, pedestrians
Uninsured or unidentified motorist conceptsProtection where responsible driver lacks valid insurance or cannot be identifiedHit-and-run or uninsured driver
Direct compensation concepts where applicableOwn insurer responds for certain not-at-fault vehicle damage situationsNot-at-fault collision in applicable jurisdiction
Collision or upsetDamage from collision with another object or overturnVehicle hits guardrail
ComprehensiveNon-collision perils, subject to wordingTheft, fire, vandalism, falling object
Specified perilsOnly listed perils applyNamed auto perils
All perilsBroad physical damage concept combining collision and comprehensive-style protection, subject to wordingWider vehicle physical damage protection
DeductiblesAmount insured pays before insurer paymentClient chooses premium savings vs claim cost
Waiver of depreciation or limited depreciation endorsementNewer vehicle settlement issueRecently purchased vehicle total loss
Loss of use or rental vehicle endorsementTemporary transportation after insured lossClient needs rental car
Non-owned automobile exposureDriving rented, borrowed, or other vehiclesClient rents vehicle on vacation
Business useChanges underwriting and coverageClient uses vehicle for deliveries

Claims Handling and Duties After Loss

Claims Process Readiness Table

StageCandidate should knowWatch for
Loss occursCoverage is not confirmed until facts and wording are reviewedAvoid promising payment
Notice to insurerPrompt reporting may be requiredLate reporting can complicate claim
Protect propertyInsured usually must prevent further damage where reasonableTemporary repairs, water mitigation
Proof and documentationReceipts, photos, inventory, police report where neededIncomplete documentation delays settlement
InvestigationInsurer determines cause, amount, and coverageAdjuster involvement
SettlementACV, replacement cost, repair, replacement, cash settlement, subject to policyClient expectations may exceed wording
SubrogationInsurer may pursue responsible third partyInsured should not release third party without consent
SalvageDamaged property may belong to insurer after paymentTotal loss of vehicle or property
DisputeAppraisal, mediation, litigation, or complaint process may exist depending on contextDo not invent rights beyond wording or jurisdiction

Duties After Loss Checklist

  • Give prompt notice.
  • Protect property from further damage.
  • Separate damaged and undamaged property where practical.
  • Keep receipts for emergency repairs or additional expenses.
  • Provide inventory and proof of value.
  • Cooperate with insurer investigation.
  • Do not dispose of damaged property prematurely if inspection is needed.
  • Do not admit liability or make unauthorized settlements.
  • Report theft, vandalism, or certain losses to authorities where required.
  • Review settlement basis before advising the client.

Documentation, Binding, Endorsements, and Renewals

File Documentation Checklist

EventWhat should be documented
New business applicationClient answers, risk details, coverage requested, effective date
Quote presentationCoverage options, limits, deductibles, exclusions discussed
Coverage declined by clientWhat was offered, what was declined, client acknowledgement
Binding instructionWho requested coverage, when, exact coverage bound, insurer confirmation
Policy changeRequested change, effective date, insurer approval, endorsement issued
Cancellation requestAuthority of requester, date, reason, refund or balance details where relevant
Renewal reviewChanges in risk, coverage adequacy, updated client instructions
Claim noticeDate reported, facts provided, instructions given, insurer notified
Complaint or disputeClient concern, response, escalation, resolution steps

Binding and Change Decision Points

QuestionIf yesIf no
Does the broker have authority to bind this coverage?Confirm terms and document clearlyRefer to insurer before promising coverage
Are all material facts known?Proceed if risk is otherwise acceptableGather missing information first
Is the effective date clear?Document date and time if relevantClarify before confirmation
Has the insurer accepted the change?Send confirmation or endorsement processDo not imply coverage is in force
Has the client received confirmation?Keep record of communicationFollow up and document

Ethics, Compliance, and Professional Judgment

Professional Conduct Scenarios

ScenarioBest readiness response
Client asks broker to omit a prior claimRefuse, explain materiality, document the conversation
Client wants immediate coverage but facts are incompleteGather essential facts and confirm binding authority before promising coverage
Broker notices an error on the applicationCorrect it promptly and document the correction
Client does not understand an exclusionExplain in plain language and document the discussion
Client declines recommended coverageConfirm the decision and keep a clear record
Insurer requests additional informationObtain accurate information and respond promptly
Friend asks about another client’s policyMaintain confidentiality
Broker is unsure whether a loss is coveredReport or refer as appropriate; do not guarantee the outcome
Policy wording conflicts with client expectationExplain wording and available options; avoid rewriting coverage verbally
Potential conflict of interest arisesDisclose and manage according to professional obligations

Red-Flag Behaviours

  • Backdating coverage.
  • Misstating occupancy, use, claims history, or driver information.
  • Binding without authority.
  • Failing to disclose material exclusions.
  • Treating client silence as informed consent.
  • Relying on memory instead of file notes.
  • Promising claim payment.
  • Ignoring material changes.
  • Sharing confidential information improperly.
  • Failing to follow up on time-sensitive requests.

Common Weak Areas and Exam Traps

Weak areaWhy candidates miss itHow to fix it
Confusing peril and hazardBoth appear in loss descriptionsAsk: “What caused the loss?” versus “What increased the chance of loss?”
Assuming all property is coveredContents coverage has exclusions and limitsCheck property type, location, ownership, and special limits
Overlooking occupancy changesVacancy, rental, and renovation can materially change riskAsk who lives there, how often, and what changed
Treating broker advice as insurer authorityBroker role differs from insurer decision-makingIdentify whether the issue is advice, binding, underwriting, or claim adjudication
Ignoring policy conditionsCoverage may depend on insured dutiesReview duties before and after loss
Missing business-use exclusionsPersonal policies are not commercial policiesWatch for clients, inventory, tools, income, and advertising
Misreading auto usePleasure, commute, business, delivery, and rideshare differAsk how the vehicle is actually used
Confusing ACV and replacement costSettlement basis changes claim outcomeIdentify depreciation, replacement requirement, and limits
Forgetting liability exclusionsNot all personal liability events are coveredIdentify activity, insured status, and excluded exposures
Poor documentation judgmentExam scenarios often test what the broker should recordDocument client instructions, advice, and changes
Assuming provincial rules are identicalCanadian insurance rules vary by jurisdictionUse province-specific materials for statutory or auto details
Jumping to coverage conclusionsShort scenarios may omit key factsState what must be verified before answering

Scenario Decision Checks

Scenario 1: Home-Based Business

A client works from home, stores inventory in a spare room, and occasionally has customers visit.

Can you identify?

  • Why this is more than ordinary residential occupancy.
  • What property exposure may be limited or excluded.
  • What liability exposure may exist.
  • What questions the broker should ask.
  • Whether a personal policy endorsement or separate business coverage should be discussed.
  • What should be documented if the client declines additional coverage.

Scenario 2: Water Damage While Away

A homeowner returns from vacation to find water damage.

Can you identify?

  • The source of water.
  • Whether the home was vacant or merely unoccupied.
  • Whether heat, water shutoff, inspection, or maintenance conditions may matter.
  • Whether damage is sudden and accidental or gradual.
  • Whether additional living expense may apply.
  • Why the broker should avoid promising coverage before policy review.

Scenario 3: Newly Licensed Driver

A client’s teenage child has obtained a licence and sometimes drives the family vehicle.

Can you identify?

  • Why this is material to underwriting.
  • Whether the driver must be disclosed.
  • How driver status may affect premium or eligibility.
  • Why omission can affect claim handling.
  • What documentation the broker should keep.

Scenario 4: Condominium Loss Assessment

A condominium corporation charges unit owners after damage to common property.

Can you identify?

  • Difference between unit owner property and condominium corporation property.
  • Why loss assessment coverage may matter.
  • Whether deductible assessment coverage may be relevant.
  • Why the condominium corporation’s policy does not replace the unit owner’s policy.
  • What documents the broker may need to review.

Scenario 5: Client Requests Backdated Coverage

A client forgot to renew and asks the broker to make coverage effective last week.

Can you identify?

  • Why backdating is improper.
  • What should be explained to the client.
  • What the broker can and cannot do.
  • Why accurate effective dates matter.
  • What should be documented.

Calculation and Interpretation Checks

CAIB 1 readiness is often more about interpretation than heavy calculation, but you should be comfortable with basic insurance math.

Deductible Application

Know how to apply a deductible to a covered loss.

\[ \text{Claim payment} = \text{covered loss amount} - \text{deductible} \]

Readiness prompts:

  • Can you calculate the insured’s out-of-pocket portion?
  • Can you explain why the deductible applies only after determining covered loss?
  • Can you identify when a deductible applies per occurrence rather than per item, if wording says so?
  • Can you avoid applying a deductible to an excluded loss?

Actual Cash Value Concept

Actual cash value is commonly understood as replacement cost less depreciation, subject to policy wording and jurisdictional interpretation.

\[ \text{Actual cash value} = \text{replacement cost} - \text{depreciation} \]

Readiness prompts:

  • Can you explain depreciation in plain language?
  • Can you distinguish ACV from replacement cost?
  • Can you identify why age, condition, and useful life may matter?
  • Can you explain why the client may not receive the full cost of a new item under ACV settlement?

Limit, Sublimit, and Special Limit Thinking

ScenarioWhat to check
Loss exceeds policy limitMaximum payable may be capped
Item falls under a special limitFull contents limit may not apply
Multiple coverages appear relevantDetermine whether limits are separate or included
Deductible plus limit issueApply wording carefully; do not assume order if not specified
Replacement cost condition not metSettlement may revert to ACV or another basis

“Can You Do This?” Master Checklist

Use this as a final self-test before exam day.

Fundamentals

  • Define risk, peril, and hazard without mixing them up.
  • Explain pure risk versus speculative risk.
  • Identify physical, moral, and morale hazards.
  • Explain indemnity and why insurance is not meant to create profit.
  • Apply insurable interest to property and auto scenarios.
  • Identify material facts in an application.
  • Explain subrogation and contribution.
  • Identify proximate cause in a simple loss chain.
  • Explain the purpose of deductibles and limits.
  • Distinguish exclusions from conditions.

Policy Analysis

  • Locate answers in declarations, definitions, insuring agreements, exclusions, conditions, and endorsements.
  • Determine whether a person qualifies as an insured.
  • Determine whether property qualifies as insured property.
  • Determine whether the location is covered.
  • Determine whether the peril is covered.
  • Identify special limits.
  • Identify duties after loss.
  • Explain replacement cost versus actual cash value.
  • Recognize when more facts are needed before a coverage answer can be given.
  • Avoid assuming broad coverage where wording is limited.

Broker Practice

  • Conduct a basic personal-lines needs analysis.
  • Ask follow-up questions when client facts change.
  • Identify material changes during a policy term.
  • Document client instructions accurately.
  • Explain exclusions and limitations clearly.
  • Confirm coverage changes and effective dates.
  • Escalate uncertain coverage or binding questions.
  • Maintain confidentiality.
  • Avoid unauthorized promises.
  • Handle declined coverage professionally.

Habitational Insurance

  • Match homeowner, tenant, condominium, rental, and seasonal exposures to coverage needs.
  • Identify building, contents, detached structures, additional living expense, and liability exposures.
  • Spot high-value personal property concerns.
  • Recognize vacancy, unoccupancy, renovation, and rental red flags.
  • Identify water, sewer, earthquake, theft, and other optional coverage discussions where relevant.
  • Explain why landlord, tenant, and condominium corporation policies cover different interests.
  • Identify personal liability exposures at the premises.
  • Recognize when business activity changes the risk.
  • Explain why endorsements may be needed.
  • Document client decisions about optional coverages.

Automobile Insurance

  • Identify owner, principal operator, occasional drivers, and vehicle use.
  • Distinguish liability, accident benefits concepts, and physical damage coverages.
  • Explain collision, comprehensive, specified perils, and all perils concepts.
  • Identify why business use, delivery, or rideshare activity is material.
  • Recognize young or newly licensed driver disclosure issues.
  • Explain deductibles and optional endorsements.
  • Identify leasing or financing interests.
  • Recognize non-owned automobile exposures.
  • Avoid assuming rules are identical across provinces.
  • Confirm that coverage is bound before the vehicle is used.

Claims

  • Tell the insured to report promptly.
  • Identify duties to protect property from further damage.
  • Explain proof of loss and documentation needs.
  • Avoid guaranteeing claim payment.
  • Identify salvage and subrogation issues.
  • Explain settlement basis.
  • Recognize liability claim reporting concerns.
  • Identify when a police report or authority report may be relevant.
  • Explain why coverage depends on facts and wording.
  • Document claim-related communications.

Final-Week Review Plan

DayFocusOutput
7 days outInsurance principles and contract basicsOne-page definitions sheet with examples
6 days outPolicy structure and property conceptsPractice locating answers in sample wordings or course examples
5 days outHabitational coverageCompare homeowner, tenant, condominium, seasonal, and rental scenarios
4 days outAutomobile conceptsReview drivers, use, physical damage, liability, and jurisdiction-specific notes
3 days outBroker duties and ethicsDrill documentation, disclosure, binding, and professional judgment scenarios
2 days outClaims and settlementReview duties after loss, ACV, replacement cost, deductibles, salvage, subrogation
1 day outMixed weak areasRework missed practice questions and summarize recurring errors
Exam dayCalm recall and scenario disciplineRead facts carefully; answer the question asked

Final Review: Fast Triage Questions

Before answering a scenario, ask:

  1. Who is the insured?
  2. What property, vehicle, person, or liability exposure is involved?
  3. What happened?
  4. When did it happen relative to the policy period or binding request?
  5. Where did it happen?
  6. What policy section or coverage might respond?
  7. What exclusion, condition, limit, or deductible might apply?
  8. What material fact was disclosed, omitted, or changed?
  9. What should the broker do next?
  10. What must be documented?

Practical Next Step

After reviewing this checklist, complete a mixed set of CAIB 1-style practice questions under timed conditions. For every missed question, classify the miss as one of these: terminology, policy wording, broker judgment, underwriting fact, claims process, auto concept, habitational coverage, or ethics/documentation. Then revisit the matching section above before your next practice set.

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