Cheat sheet: review AIC General Insurance Level 1 principles, policy mechanics, calculations, Alberta auto, property, liability, claims, conduct, and regulation.
Use this independent quick review to refresh the main concepts and decision rules for the Alberta Insurance Council General Insurance Level 1 exam before returning to original practice questions and timed mock exams.
AIC currently publishes a 100-question, two-hour exam with a 70% pass mark: 60 Technical Skills and Risk Management questions, 20 Ethics and Professionalism questions, and 20 Industry Knowledge questions. Registration requires current GLQP certification from an approved educator. Finance Prep supports practice after that official education step; it is not an approved GLQP course or official AIC material.
Use the tables for a quick pre-exam check. Expand a topic’s notes for explanations, examples, and additional distinctions.
Scope and study context
Use this independent reference to tighten recall for the Alberta Insurance Council General Insurance Level 1 exam. It supplements current GLQP instruction from an approved educator; it does not provide GLQP certification or replace official AIC material.
Read the tables first. They compress the concepts most likely to appear in scenario questions.
Pause on decision rules. AIC L1 questions often test what you should do next, not just definitions.
Drill weak areas immediately. After each section, use independent companion practice to confirm whether you can apply the concept.
Use current official wording. Reconcile limits, timelines, forms, statutory wording, and licensing rules with your approved GLQP materials and AIC.
Current exam snapshot
Item
AIC’s current public information
Format
100 questions in 2 hours
Pass mark
70%
Technical Skills and Risk Management
60 questions
Ethics and Professionalism
20 questions
Industry Knowledge
20 questions
Registration prerequisite
Current GLQP certification from an approved General Level 1 educator
Licence position after application
Level 1 authority with ongoing Level 2 or Level 3 Designated Representative supervision
Use it to tighten recall on:
Core property and casualty insurance principles.
Alberta-focused personal auto and habitational coverage concepts.
Policy structure, conditions, exclusions, endorsements, and claims handling.
Broker/agent conduct, licensing boundaries, and regulatory vocabulary.
Often identified during inspection or underwriting.
Moral hazard
Dishonesty or intent to create/exaggerate loss.
Fraud is not just a claims issue; it affects underwriting too.
Morale hazard
Carelessness because insurance exists.
Different from deliberate dishonesty.
Indemnity
Restore insured to pre-loss financial position, no profit.
Replacement cost and valued policies modify strict indemnity.
Insurable interest
Financial stake in the subject of insurance.
Must exist at the required time under the policy/law; property and life rules differ.
Utmost good faith
Both parties must act honestly and disclose material facts.
Silence about a material fact can be as serious as an incorrect answer.
Material fact
Fact that would influence underwriting, pricing, or acceptance.
“The insurer did not ask” is not always a defence if the fact is material.
Proximate cause
Dominant, effective cause of loss.
The first event in time is not always the proximate cause.
Subrogation
Insurer takes over insured’s recovery rights after paying.
Insured must not impair insurer’s recovery rights.
Contribution
Multiple insurers share a covered loss.
Applies when more than one policy covers the same interest and peril.
Salvage
Insurer may recover value from damaged property after settlement.
Insured generally cannot both keep salvage value and receive full indemnity.
Deductible
Amount insured absorbs per loss or occurrence.
Deductible usually reduces payment, not necessarily the policy limit unless wording says so.
Coinsurance
Penalty formula if insured carries too little insurance.
Not the same as a health insurance co-pay.
Warranties
Promises/conditions that must be strictly complied with.
Breach may affect coverage even if unrelated to loss, depending on wording and law.
Representations
Statements made to induce contract.
Misrepresentation of a material fact can make coverage voidable.
Notes and examples
Quick Table
Principle
Meaning
Practical Exam Use
Indemnity
Restore insured to financial position before the loss
Insured should not profit from a claim
Insurable interest
Insured must have a financial stake in the subject of insurance
Prevents wagering contracts
Utmost good faith
Parties must disclose material facts honestly
Misrepresentation or concealment may affect coverage
Material fact
Information that would influence underwriting or rating
If it matters to acceptance, pricing, or terms, disclose it
Proximate cause
Dominant effective cause of the loss
Determines whether an insured peril caused the loss
Subrogation
Insurer may pursue recovery from responsible third party after paying
Insured cannot impair insurer’s recovery rights
Contribution
Multiple policies covering same interest/loss may share payment
Prevents double recovery
Actual cash value
Replacement cost less depreciation
Often used unless replacement cost conditions are met
Indemnity Decision Rule
Ask:
What was the insured’s financial position before the loss?
What is the covered damage?
What limits, deductibles, exclusions, and valuation clauses apply?
Would the proposed payment create a profit?
If the answer creates a windfall, re-check indemnity, limits, other insurance, and valuation.
Proximate Cause Trap
The proximate cause is not always the first event or the last event. It is the dominant cause that sets the chain of events in motion, unless an excluded cause interrupts the chain.
Example reasoning pattern:
Windstorm damages roof.
Rain enters through the storm-created opening.
Interior water damage follows.
The analysis should focus on the dominant covered peril and any policy wording that modifies water damage coverage.
Elements of a Valid Insurance Contract
Element
What to remember for AIC L1
Offer and acceptance
Application is often the offer; insurer accepts by issuing policy or binder, subject to authority and conditions.
Consideration
Premium from insured; promise to pay covered losses from insurer.
Legal capacity
Parties must be legally capable of contracting.
Legal purpose
Contract cannot insure illegal activity or violate law/public policy.
Genuine intention
Parties intend to create legal obligations.
Certainty of terms
Subject matter, parties, premium, term, limits, and coverage must be sufficiently clear.
Notes and examples
Insurance Contract Distinctions
Term
Practical meaning
Void
Treated as if no valid contract existed.
Voidable
Valid unless the entitled party elects to void it.
Binder
Temporary evidence of insurance, usually subject to policy terms and binding authority.
Policy
Full written contract, including declarations, wording, conditions, exclusions, and endorsements.
Endorsement
Changes the standard policy. May add, delete, restrict, or clarify coverage.
Certificate
Evidence of coverage; usually not the full contract.
Renewal
New policy term or continuation, subject to underwriting terms.
Cancellation
Ends policy before expiry according to policy/statutory rules.
Lapse
Coverage ends because renewal/premium requirement is not met.
Replacement cost requires adequate limit and conditions.
Detached private structures
Garages, sheds, fences, other separated structures.
Business/farming use can change eligibility.
Personal property
Contents owned/used by insured.
Special limits apply to money, jewelry, bikes, watercraft, business property, etc.
Additional living expense
Increased costs when insured premises is unfit due to insured loss.
Not a blank cheque; tied to insured peril and reasonable period.
Fair rental value
Lost rent from insured premises after insured loss.
Different from business interruption.
Personal liability
Legal liability for bodily injury/property damage.
Exclusions: auto, business, intentional acts, professional exposure.
Voluntary medical/property payments
No-fault goodwill payments.
Does not require legal liability.
Condo-Specific Traps
Issue
What to remember
Unit improvements
Unit owner may need coverage for upgrades not insured by condo corporation.
Condo corporation policy
Covers common property and corporation interests, not all unit owner exposures.
Loss assessment
Unit owner may be assessed for shared losses; coverage depends on policy wording.
Deductible assessment
Condo corporation deductible may be passed to unit owner; check endorsement/limit.
Betterments and improvements
Original unit vs upgraded finishes can affect settlement.
Personal liability
Unit owner still needs personal liability coverage.
Personal Liability and Negligence
Negligence Elements
Element
Meaning
Duty of care
Legal obligation to act reasonably toward another.
Breach
Failure to meet required standard of care.
Causation
Breach caused the injury/damage.
Damages
Actual compensable harm occurred.
Liability Coverage Distinctions
Coverage
Trigger
Trap
Legal liability
Insured is legally responsible for injury/damage.
Insurer may defend even if allegations are groundless, false, or fraudulent, subject to wording.
Voluntary medical payments
Pays certain medical expenses without proving negligence.
Not an admission of liability.
Voluntary property damage
Pays for accidental damage to others’ property in limited circumstances.
Has sublimits and exclusions.
Tenant legal liability
Tenant’s liability for damage to rented premises.
Usually narrower than general personal liability.
Personal injury
Non-physical harms such as libel/slander may require specific wording.
Not the same as bodily injury.
Alberta Auto Insurance Reference
AIC L1 candidates should recognize Alberta auto terminology, including Standard Policy Form SPF 1, Standard Endorsement Forms SEFs, owner’s policies, non-owned automobile exposures, and proof of insurance documents. Avoid memorizing unofficial dollar limits; use current Alberta materials for exact statutory amounts and required benefits.
SPF 1 Core Coverage Areas
Coverage area
Exam-ready meaning
Common trap
Third-party liability
Protects insured against legal liability to others for bodily injury or property damage arising from automobile use/ownership.
Does not cover damage to insured’s own vehicle under physical damage coverage.
Accident benefits
First-party benefits for injured insured persons, subject to policy/statutory wording.
Fault may not be the primary trigger, but eligibility and benefits are defined.
Direct compensation property damage
First-party recovery from own insurer for vehicle/property damage in applicable not-at-fault situations under Alberta rules.
Do not treat it as collision coverage; applicability depends on statutory/policy conditions.
Physical damage to insured automobile
Optional coverage for loss of or damage to the insured auto, depending on chosen subsection.
“Full coverage” is not a precise insurance term.
Uninsured/underinsured protection
Responds to certain losses involving inadequately insured motorists, where provided by policy/endorsement/statute.
Family protection endorsements are distinct from basic liability.
Notes and examples
Auto Physical Damage Options
Option
Covers
Key distinction
Collision or upset
Collision with another object or upset/rollover.
Does not cover all non-collision losses.
Comprehensive
Losses other than collision/upset, subject to exclusions.
Theft, vandalism, fire, falling objects are common examples; wording controls.
Specified perils
Only listed perils such as fire, theft, lightning, windstorm, earthquake, explosion, hail, riot, aircraft impact, transport-related perils.
Narrower than comprehensive.
All perils
Broadest physical damage option, combining collision/upset and comprehensive concepts.
Still subject to exclusions, conditions, deductibles, and wording limitations.
Common Auto Endorsement Concepts
Endorsement concept
Why it matters
Loss of use
Pays rental/substitute transportation after insured physical damage loss, subject to limit.
Legal liability for damage to non-owned automobile
Common rental car physical damage solution.
Limited waiver of depreciation
Protects newer vehicles from depreciation deduction for covered total/partial losses, subject to conditions.
Family protection
Addresses certain underinsured motorist scenarios.
Suspension/reinstatement of coverage
Used when vehicle is laid up or coverage sections are changed.
Permission to rent/lease/use for business
Needed where use differs from standard private passenger use.
Auto Scenario Decision Table
Scenario
Coverage thinking
Insured rear-ends another vehicle.
Third-party liability for others; collision for insured’s own vehicle if purchased.
Hail damages insured auto.
Comprehensive, specified perils, or all perils may respond; collision does not.
Vehicle is stolen.
Comprehensive, specified perils, or all perils may respond; check theft exclusions.
Insured rents a car on vacation.
Need non-owned auto physical damage/legal liability endorsement or rental coverage.
Insured uses car for delivery work not disclosed.
Material change/misrepresentation issue; coverage may be affected.
Not-at-fault Alberta collision with another insured vehicle.
Consider direct compensation property damage rules plus any deductible/coverage application.
Personal property stolen from car.
Auto policy may not cover contents; homeowners/tenants policy may, subject to limits.
Mechanical breakdown occurs with no insured peril.
Auto physical damage generally does not cover wear, breakdown, or maintenance failure.
Commercial Insurance Essentials
Commercial Property
Coverage
What it protects
Exam cue
Building
Owned building and permanent fixtures.
Tenant improvements may need separate treatment.
Stock
Merchandise/raw materials/finished goods.
Values fluctuate; reporting forms may apply.
Equipment
Business contents, tools, machinery, furniture.
Mobile equipment may need inland marine/equipment floater.
Business interruption
Loss of income after insured property loss.
Requires insured direct damage unless wording expands trigger.
Extra expense
Additional costs to continue operations after loss.
Goodwill payment without admitting legal obligation.
Claims Workflow
flowchart TD
A[Loss occurs] --> B[Insured gives prompt notice]
B --> C[Insurer confirms policy and loss facts]
C --> D{Covered peril and property?}
D -->|No or uncertain| E[Reservation of rights / coverage review]
D -->|Yes| F[Adjust amount of loss]
E --> G{Coverage accepted?}
G -->|No| H[Denial with reasons]
G -->|Yes| F
F --> I[Apply valuation, limits, deductible, conditions]
I --> J[Settle claim]
J --> K[Subrogation / salvage if applicable]
Duties After Loss
Duty
Why It Matters
Give prompt notice
Allows insurer to investigate
Protect property from further damage
Mitigation duty
Provide information/proof
Supports adjustment
Cooperate with insurer
Required by conditions
Do not admit liability without consent
Protects defence and settlement rights
Preserve evidence
Important for coverage and subrogation
Claims Workflow
flowchart TD
A[Loss occurs] --> B[Check policy period and insured]
B --> C[Identify damaged property or liability exposure]
C --> D[Find possible insuring agreement]
D --> E[Check exclusions and conditions]
E --> F[Apply limits, deductibles, valuation, endorsements]
F --> G[Consider other insurance, subrogation, contribution]
G --> H[Determine likely coverage response]
Claim Settlement Trap
A covered loss can still be reduced or denied because of:
Exclusion
Breach of condition
Insufficient limit
Deductible
Co-insurance penalty
Depreciation
Failure to meet replacement cost conditions
Lack of insurable interest
Fraud or intentional loss
Late notice that prejudices the insurer
Statutory and Policy Conditions: What They Usually Test
Condition theme
Meaning
Exam trap
Misrepresentation
False material statement can affect validity.
Intentional fraud is more serious than innocent error, but both may matter.
Property of others
Policy may cover property of others only in limited circumstances.
Insured must have responsibility/interest as required.
Material change
Insured must report changes material to risk.
Change after policy issuance still matters.
Termination
Policy can be cancelled by insured/insurer under required process.
Do not invent notice periods; use current wording.
Requirements after loss
Notice, proof, inventory, cooperation.
Late or incomplete proof can prejudice claim.
Fraud
Fraudulent claim conduct can void recovery.
Inflating part of claim can jeopardize the whole claim.
Who may give notice/proof
Authorized person may act in some circumstances.
Named insured vs mortgagee/loss payee rights differ.
Salvage and abandonment
Insured cannot abandon property to insurer unless permitted.
“I do not want the damaged property” is not automatic abandonment.
Appraisal
Dispute resolution for amount of loss.
Does not decide coverage.
When payable
Payment timing follows conditions after proof/agreement/appraisal.
Not immediately on date of loss.
Replacement
Insurer may have option to repair, replace, or pay.
Cash settlement and replacement cost have different rules.
Legal action
Lawsuit timing is controlled by limitation/condition wording.
Use current materials for exact time limits.
Mortgagees, Loss Payees, and Other Interests
Party/interest
Meaning
High-yield distinction
Named insured
Person/entity with full policy rights and duties.
Has direct contractual relationship.
Additional insured
Added for certain liability/property interests.
Scope may be limited to specific operations or property.
Loss payee
Receives payment if insured property loss occurs.
May have no independent protection if insured breaches conditions.
Mortgagee
Lender with security interest in property.
Standard mortgage clause can protect mortgagee despite insured’s acts, subject to mortgagee duties.
Lienholder
Creditor with interest in property such as vehicle.
Often named for payment protection.
Additional named insured
Treated more like insured party than certificate holder.
Can create obligations and rights.
Certificate holder
Receives evidence of insurance.
Certificate alone does not usually create coverage rights.
Distribution, Agency, and Professional Duties
Broker/Agent Relationship Concepts
Concept
Exam-ready meaning
Agent
Person authorized to act for another, often insurer for binding purposes.
Broker
Often acts for client in placing coverage but may also have authority from insurer.
Binding authority
Power to commit insurer to coverage. Must be actual/apparent and within limits.
Fiduciary duty
Duty to handle client/insurer funds and interests honestly and loyally.
Duty to advise
Recommend suitable coverage based on known needs and reasonable inquiry.
Duty to disclose
Explain material coverage limitations, exclusions, conflicts, and compensation where required.
Duty to document
Keep clear records of instructions, recommendations, refusals, and disclosures.
Duty of confidentiality
Protect client personal and business information.
Errors and omissions
Professional negligence exposure; E&O insurance responds subject to wording.
Notes and examples
Conduct Red Flags
Conduct issue
Why it matters
Holding out beyond licence authority
Misleads public and breaches licensing rules.
Premium conversion
Using client/insurer funds improperly.
Misrepresentation of coverage
Creates client harm and disciplinary exposure.
Twisting/churning
Replacing coverage for improper reasons.
Undisclosed conflict
Client cannot assess advice objectively.
Backdating coverage
Misstates risk timing and can facilitate fraud.
Failure to report material facts
Harms insurer underwriting and client coverage.
Poor documentation
Makes E&O defence difficult and harms consumer protection.
Sharing personal information improperly
Privacy breach and trust issue.
Advising on products outside scope
General insurance licence does not authorize all financial advice.
Alberta Regulatory Reference
Term/body
What to know for exam purposes
Alberta Insurance Council
Administers insurance licensing/exam-related and council functions in Alberta.
Insurance councils
Bodies involved in licensing, conduct, and discipline for insurance licensees.
Superintendent/insurance regulatory framework
Statutory authority for insurance regulation in Alberta.
General insurance licence
Property and casualty insurance authority, within licence level and restrictions.
Level 1 general insurance
Entry-level general insurance authority; know supervision and scope boundaries from current official materials.
Insurer authorization
Insurers must be authorized/approved as required to transact insurance.
Licence conditions
Restrictions or requirements attached to a licence.
Discipline
May involve conditions, suspension, cancellation, penalties, or other outcomes under current rules.
Trust funds
Premiums collected must be handled according to fiduciary/trust obligations.
Continuing obligations
Licensees must keep information current and comply with ongoing requirements.
Removes coverage for certain causes, property, persons, or situations
Extensions
Adds limited coverage, often with sublimits
Endorsements/riders
Modify the standard wording
Statutory conditions
Required conditions applicable to certain insurance contracts
Exam Trap: Endorsements Modify the Base Policy
If a base wording and endorsement conflict, the endorsement usually changes the result for that issue. Always check endorsements before finalizing a coverage answer.
Producer, Agent, Broker, and Professional Conduct
AIC L1 candidates should be comfortable with the conduct expectations around insurance intermediaries.
Core Conduct Duties
Duty
What It Means in Practice
Competence
Act within knowledge, licence scope, and authority
Honesty
Do not mislead clients, insurers, or regulators
Disclosure
Explain material limitations, conflicts, and relevant facts
Confidentiality
Protect client information unless disclosure is authorized or required
Documentation
Keep clear records of advice, instructions, changes, and transactions
Fiduciary handling of funds
Treat premiums and client money appropriately
Timeliness
Submit applications, changes, notices, and claims promptly
Suitability
Recommend coverage based on client needs, not convenience
Avoid unauthorized practice
Do not bind, advise, or alter coverage beyond authority
Notes and examples
Common Conduct Scenarios
Scenario
Best Response
Client asks you to “backdate” coverage
Refuse and explain that coverage cannot be misrepresented
Client omits prior losses
Explain materiality and require accurate disclosure
Client wants the cheapest policy without discussing exclusions
Explain limitations and document the decision
You are unsure whether a risk can be bound
Check authority or refer to supervisor/insurer before promising coverage
Client reports a claim late
Encourage immediate notice and explain policy duties
You made an error
Escalate promptly, document, and follow required procedures
Authority Trap
Do not assume a producer can bind every risk. Authority may be limited by:
Licence level
Agency/brokerage procedures
Insurer contract
Underwriting guidelines
Type of risk
Required approvals
In scenario questions, the safest answer is often: do not promise coverage until authority is confirmed.
Underwriting and Rating Review
Underwriting Basics
Concept
Meaning
Underwriting
Evaluating risk to decide whether to accept, reject, or modify coverage
Rating
Determining premium based on risk factors
Risk selection
Choosing risks that fit underwriting appetite
Loss ratio
Claims compared with premium
Deductible
Amount insured absorbs before insurer payment
Limit
Maximum insurer payment, subject to wording
Retention
Risk retained by insured
Reinsurance
Insurance purchased by insurers to transfer part of their risk
Notes and examples
Common Rating Factors
Line
Typical Factors
Habitational
Location, construction, occupancy, protection, claims history, age/condition, heating, roof, use
When two answers seem technically possible, the best AIC L1-style answer often favors:
Accurate disclosure
Client understanding
Documentation
Referral/escalation when beyond authority
Prompt action
No unauthorized coverage promises
Clear explanation of limits and exclusions
Rapid-Fire Traps to Review Before Practice
Trap
Correct Thinking
“All risks” covers everything
It covers direct physical loss unless excluded
Premium paid means coverage exists
Coverage also requires acceptance/authority and policy terms
Binder is informal and non-binding
A valid binder can be temporary insurance
Insurance always pays replacement cost
Only if wording and conditions support it
Vacancy and unoccupancy are the same
They are different concepts; wording matters
A broker can always bind coverage
Authority may be limited
Client says “nothing changed,” but business use began
Business use is likely material
Liability policy pays because someone is injured
Legal liability and coverage terms must be established
Auto comprehensive means “full coverage”
It is a physical damage category, not all coverage
Co-insurance is a deductible
It is a penalty/participation clause based on underinsurance
Subrogation hurts the insured
It helps recover from responsible third parties after payment
More than one policy means double payment
Contribution and indemnity prevent profit
Final-Day Review Checklist
Before taking mock exams or topic drills, make sure you can explain:
The difference between risk, peril, and hazard
The six major insurance principles
What makes a fact material
How a binder differs from a policy
The function of declarations, exclusions, conditions, and endorsements
Named perils vs broad vs comprehensive coverage
ACV vs replacement cost
How co-insurance penalties work
The basic homeowners coverage sections
The difference between auto liability, accident benefits, and physical damage
Collision vs comprehensive auto losses
Negligence elements
Occurrence vs claims-made liability triggers
What a producer should do when authority is uncertain
How to handle client misrepresentation or late disclosure
The correct claims sequence after a loss
Practice Plan: Turn Review Into Exam Readiness
Use this Cheat Sheet as a launch point, not the finish line.
Start with mixed topic drills to expose weak areas.
Review detailed explanations for every missed question, including ones you guessed correctly.
Create a short error log with columns for topic, mistake type, and rule you should have applied.
Repeat weak-topic drills until you can answer by reasoning from the policy concept.
Finish with timed mock exams to build pacing and reduce second-guessing.
A practical next step is to work through an independent question bank of original practice questions for Alberta Insurance Council General Insurance Level 1 (AIC L1), then use the explanations to reinforce the exact decision rules you missed.